2015 TurboChef Technologies, Inc. Owner’s Manual

24

EDIT MODE

Edit % Microwave 

Touch the % Microwave to change and adjust it using the sliding bar that appears below the grid. % Microwave 

can be set from 0-100% in 10% increments. For example, 50% means the microwave system will remain on for five 

continuous seconds for every ten seconds during the cook cycle. Once all changes are made, touch “SAVE.” 

Edit Cook Time

Touch the current cook time. The maximum allowable cook time is 10:00. Using the number keypad, 

enter the cook time and touch “ENTER.” Once all changes are made, touch “SAVE.” 

Name an Item

Touch the current name. Using the keypad, input the name and touch “ENTER.” Once all changes are made, 

touch “SAVE.”

NOTE: The field allows for a maximum of 16 characters.

NOTE: Touch the “123” icon to access numbers and symbols.

NOTE: Touch the     icon to change case between:

  - Uppercase

  - Lowercase

 

-  Caps lock

NOTE: Touch the Alt icon to show special characters (not included on all oven models – contact factory 

for assistance).

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25

EDIT

 MODE

run a Test Cook Cycle

If desired, touch “Cook” to perform a test cook.

NOTE: The oven may require additional warm-up time before a test cook can be performed.

Name Item

 

 

From the “Editing Options” screen (page 22), select “Name Item” to name or    

 

 

 

edit an item name. After editing the name, touch “ENTER” to save changes.

NOTE: The field allows for a maximum of 16 characters.

NOTE: Touch the “123” icon to access numbers and symbols.

NOTE: Touch the     icon to change case between:

  - Uppercase

  - Lowercase

 

-  Caps lock

NOTE: Touch the Alt icon to show special characters (not included on all oven models – contact factory 

for assistance).

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26

EDIT MODE

Add from Cookbook

 

 

 

The cookbook is a listing of all TurboChef recipes available for general market    

 

 

use, as found at cookbook.turbochef.com. From the “Editing Options”  

 

 

 

screen (page 22), touch “Add from Cookbook.” Cook settings can be filtered 

 

 

by “Course Type” or “Dish Type.”

Touch either Course Type or Dish Type. 

Use the arrow to scroll down and highlight 

the course type or touch the course type, 

then “ENTER.”

Use the arrow to scroll down and highlight the item 

or touch the item, then “ENTER.” Touch “OK” to 

confirm the selection.

Change Group

 

  From the “Editing Options” screen (page 22), select “Change Group.”

Select a new group. 

Touch an item space to indicate where the item will be moved.  

NOTE: If an item is moved to a space that already contains 

settings, the old settings will be overwritten.

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27

EDIT

 MODE

Move Item

 

  From the “Editing Options” screen (page 22), select “Move Item.”

The item that is to move will be 

highlighted blue. 

Touch an item space to indicate where the item will be moved.

NOTE: If an item is moved to a space that already contains 

settings, the old settings will be overwritten.

Delete Item

 

  From the “Editing Options” screen (page 22), select “Delete Item.” Touch  

  “OK” to delete the item. 

  

 

 

NOTE: Once an item is deleted, it cannot be recovered.

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28

TrOuBLESHOOTING

Troubleshooting

The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may 

experience. Please attempt the recommended action before calling Customer Support (800.90TURBO, 

+1 214.379.6000) or your Authorized Distributor. 

If any fault or error message occurs that is not listed below, contact Customer Support (800.90TURBO, 

+1 214.379.6000).

NOTE:

 Any fault codes listed in 

bold

 will terminate a cook cycle upon discovery. F6 will not terminate a cook 

cycle; however, it will alert the user of a possible air circulation problem.

    WARNING: Food, oven door, and oven cavity are hot! Use extreme caution when troubleshooting   

 

    the issues below.

 

Issue

  Possible Cause(s)

 resolution

  No power to   

 oven.

  -  Oven is not plugged in.

  -  Main circuit breaker is tripped.

  -  Plug the oven in.

  -  Verify the wall circuit breaker is on. Reset the 

      breaker, then power the oven back on.

   Oven is not 

warming up 

properly.

  -   Oven is in the Off state.

  -  Door is not closed. 

  -  Oven has been switched off at  

 

the main circuit breaker.

  -  High-limit thermostat tripped

  -  Touch “Menu” and then a set temperature.

  -  Close the cook cavity door.

  -  Turn the oven off and unplug the oven – leave    

      for two minutes. Re-plug in the oven, switch on 

      the isolator/main power supply, and touch  

     “Menu” and then a set temperature.

  -  Press the button located on the oven rear wall     

      (near the power cord) to reset the high-limit           

      thermostat.

   Display  reads 

“Oven Door 

Open” and 

alarm sounds.

  -  Food obstruction preventing  

 

door from closing.

  -  Oven door is open.

  -  Door switches are out of  

 alignment.

  -  Open the door and remove the obstruction.

  -  Open and close the door several times.

  -  Call Customer Support.

   Oven is not 

cooking 

properly.

 

  -  Incorrect oven model specified.

  

-  Oven is not clean. (Large    

 

deposits of grease, carbon, or  

 

food debris dilute the  

 

 microwave.)

  -  Incorrect group and/or item name

   was selected for the product.

  -  Product was not cooked from  

 

correct starting state (for 

 

example, chilled or frozen).

  -  Product out of specification.

  -  From the Info Mode Manufacturing  screen, 

      ensure that the oven model is set to “SOTA.”

  -  Clean the oven following the cleaning 

      instructions on pages 5-6.

  -  Ensure the correct food group and/or item 

      was selected.

  -  Ensure the product was in the correct state 

      before being placed in the oven.

  -  Ensure the product is exactly the same weight/size 

      as the typical product.

Oven is not 

beeping.

    - Bad boot up when power was   

 cycled.

 -  Unplug the oven for 30 seconds and plug the oven 

      back in and see if the issue is resolved. If not, call    

      Customer Support.

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