2015 TurboChef Technologies, Inc. Owner’s Manual



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13

IN



fO

 MODE


Info Mode

To access Info Mode, touch the “i” icon when the 

oven is off, cooling down, or in manual mode. 

From the Info Mode screen, access:

  -  Information

  -  Counters

  -  Options

  -  Settings

  - Service

  -  Manufacturing (Mfg)

Info Mode: Information Screen

From the Information screen, view

  -  Serial Number

  -  Menu Version

  -  Sage Firmware

  -  Phoenix Firmware

  -  Service Number

  -  VAC (Voltage) - View Incoming

  -  Tutorials: View information on installing,    

    operating, and maintaining the oven. 

Info Mode: Counters Screen

From the Counters screen, view

  -  Cook counter

  -  Total cook time

  -  Magnetron time

  -  Total time (oven on)

-  Power cycles: The number of times the oven   

  has cycled power.  

-  Fault log: View time stamps of each fault  

 

  occurrence and the fault code.



Info Mode: Options Screen

From the Info Mode Information or Counters 

screen, touch “Login” to access the Options screen. 

When prompted, input the password 

9  4  2  8

 and 


then touch “ENTER.”

From the options screen, enable/disable

  - Editing

  -  Cook More

  -  Load Menu

  -  Light Ring

  - VAC

  -  Demo Mode



  -  Manual Cooking

  -  Diagnostic Mode

  -  F2 Bypass

  -  Cooking Stone

Editing yES/NO

Edit Mode enables or disables the portal that allows 

the operator to change menu settings, rename food 

groups and items, and change the cooking tempera-

ture. The Edit icon will be displayed at the bottom 

of the screen (page 7) when this option is set to YES. 

See pages 23-25 for more details on editing menu 

settings.

Cook More yES/NO

Cook More controls whether or not the three “cook 

more” options appear when a cook cycle is done. 

This option must be enabled in order to cook an 

item beyond its original cook time. See page 10 for 

details.


Load Menu yES/NO

Load Menu enables or disables USB and smart card 

detection, which allows the operator to upload 

and/or download new menu settings from USB or 

smart card. Setting Load Menu to NO will prevent 

the operator from loading a menu. See page 17 for 

more details.



14

INfO MODE

Light ring yES/NO

The light ring provides visual cues in regards to oven 

operation and how much cook time is remaining.

VAC yES/NO

When VAC is set to YES the incoming voltage will be 

displayed on the Info screen. This is set by the factory 

and should not be changed.

Demo Mode yES/NO

Demo Mode is a feature used to demonstrate the 

cooking features of the oven without turning on the 

heaters or microwave system. Demo Mode must be 

set to NO during regular operation.

Manual Cooking yES/NO

When Manual Cooking is set to YES, the operator 

can cook items “on the fly.” See page 11 for more 

details.


Diagnostic Mode yES/NO

Diagnostic Mode allows the operator to view and 

test oven components. This mode should only be 

used by qualified service technicians, unless other-

wise instructed by TurboChef.

f2 Bypass yES/NO

The F2 alarm indicates the oven temperature is too

low. YES means the oven will not terminate a cook 

cycle when an F2 alarm is encountered. The oven will 

still log the fault condition. NO means the oven will 

function as it normally would; i.e., when an F2 alarm 

is discovered during a cook cycle, the oven will termi-

nate the cook cycle.

Info Mode: Settings Screen

From the Information or Counters screen, touch 

“Login” to access the Settings screen. When

prompted, input the password 

9  4  2  8

 and then 

touch “ENTER.”

From the settings screen, set

  - Temperature

  - Language

  - Volume

  - Date

  - Time


  -  Auto On

  -  Auto Off

Temperature

The temperature measurement setting is configured at 

the factory. Touch °F (Fahrenheit) or °C (Celsius) to 

change the temperature measurement settings.

Language

The default language is English. To change to another 

language, touch “Language: English” and then touch 

the preferred language and touch “ENTER.” The 

available languages are:

  -  French

  -  German

  -  Polish

  -  Portuguese

  -  Spanish

The available languages may also be:

  -  Chinese

  -  Korean

  -  Japanese

 -  Russian



 

15

IN



fO

 MODE


Wifi Network

NOTE: Feature or service may not be available.

Connecting the oven to a WiFi network and utiliz-

ing TurboChef’s connectivity service will allow you 

to remotely update the menu and firmware for one 

or all of your ovens and will enable access to report-

ing tools and live data streams to view what is being 

cooked and when.

Special instructions for corporate/chain customers 

may be required. Contact your facility administrator 

for more information.

From the WiFi Network setup screen (above), the 

following information may be entered to configure 

the oven for networking:

  -  WiFi On/Off

  -  SSID

  -  Security Type

  -  WiFi Password



1. WiFi On/Off

Toggle this option to enable/disable the oven’s WiFi 

capabilities.

2. SSID

The SSID is the case sensitive name of the WiFi net-

work that you wish the oven to join. After touching 

the SSID icon, use the on-screen keyboard to type in 

the WiFi network name and touch Enter.

If you are unsure of the SSID for the network, con-

tact your network administrator. In some instances, 

the SSID may be printed on a label on the bottom 

of your WiFi router.

3. Security Type

The Security Type is set by your WiFi router. After 

touching “Security Type,” match one of the four dis-

played security types to the one your router is using 

by selecting one of the following options from the 

screen: Open, WPA, WPA2, WEP.

After selecting the correct Security Type, touch 

Enter.


If you are unsure of the Security Type used by the 

network, contact your network administrator. In 

some instances, the Security Type may be printed on 

a label on the bottom of your WiFi router.



4. WiFi Password

The WiFi Password is the case sensitive password 

needed to join the WiFi network. After touching the 

WiFi Password icon, use the on-screen keyboard to 

type in the WiFi network password and touch Enter.

If you are unsure of the WiFi Password for the net-

work, contact your network administrator. In some 

instances, the WiFi Password may be printed on a 

label on the bottom of your WiFi router.

NOTE: “Open” networks do not use WiFi pass-

words. Clear or leave this field empty when using the 

oven on an “Open” network.



5. Channel

The Channel is determined and assigned by the 

WiFi router. 

NOTE: If you are experiencing difficulty obtaining 

or keeping WiFi connectivity, TurboChef recom-

mends setting the WiFi router’s channel to 1.

Change the network channel by logging into your 

router. For help with your WiFi router, contact your 

network administrator.

6. MAC IP

The MAC IP is automatically assigned.



7. SAVE Button

After entering or updating any of the settings on the 

WiFi Network screen, press the SAVE button. 

 

Failure to press the SAVE button will result in 



 

the loss of any changes that have been made.

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