All the actors and forces influencing the company’s ability to transact business effectively with it’s target market



Yüklə 447 b.
tarix14.12.2017
ölçüsü447 b.
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All the actors and forces influencing the company’s ability to transact business effectively with it’s target market.

  • All the actors and forces influencing the company’s ability to transact business effectively with it’s target market.

  • Includes:

    • Microenvironment - forces close to the company that affect its ability to serve its customers.
    • Macroenvironment - larger societal forces that affect the whole microenvironment.






Company’s Internal Environment- functional areas such as top management, finance, and manufacturing, etc.

  • Company’s Internal Environment- functional areas such as top management, finance, and manufacturing, etc.

  • Suppliers - provide the resources needed to produce goods and services.

  • Marketing Intermediaries - help the company to promote, sell, and distribute its goods to final buyers.



Customers - five types of markets that purchase a company’s goods and services.

  • Customers - five types of markets that purchase a company’s goods and services.

  • Competitors - those who serve a target market with similar products and services.

  • Publics - any group that perceives itself having an interest in a company’s ability to achieve its objectives.







Demographic - monitors population in terms of age, sex, race, occupation, location and other statistics.

  • Demographic - monitors population in terms of age, sex, race, occupation, location and other statistics.

  • Economic - factors that affect consumer buying power and patterns.

  • Natural - natural resources needed as inputs by marketers or that are affected by marketing activities.









Technological - forces that create new product and market opportunities.

  • Technological - forces that create new product and market opportunities.

  • Political - laws, agencies and groups that influence or limit marketing actions.

  • Cultural - forces that affect a society’s basic values, perceptions, preferences, and behaviors.









Environmental Management Perspective

  • Environmental Management Perspective

      • Taking a proactive approach to managing the microenvironment and the macroenvironment to affect changes that are favorable for the company. How? Hire lobbyists , run “advertorials”, file law suits and complaints, and form agreements.



Yüklə 447 b.

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