Change the level of protection for the Junk Email Filter
While the Outlook Junk Email Filter protects against much of the spam sent to you, no filter can catch
every junk message.
By default, the Junk Email Filter is turned on, and the protection level is set to Low, the setting designed
to catch the most obvious spam. You can adjust the sensitivity of the Junk Email Filter. Messages
detected by the Junk Email Filter are moved to the Junk E-mail folder.
Instructions for Outlook Web App (OWA) users (PC or Mac)
From OWA click on the gear
in the upper right corner >
Options
>
block or allow
>
automatically filter junk email
Instructions for Outlook Client users on PC:
1.
Open Outlook client 2010 or 2013. On the
Home
tab, in the
Delete
group, click the
triangle by
Junk
, and then select
Junk E-mail Options
.
2.
From the
Options
tab and select the level of protection that you want.
No Automatic Filtering
: Although this turns off the automatic Junk
Email Filter,
messages are still evaluated by using the domain names and email addresses in your
Blocked Senders List.
Low:
If you don't
receive many junk messages, or want to filter only the messages that
are the most obvious junk, select this option.
High:
If you receive lots of junk messages, but don’t want to restrict messages from
senders on your safe lists, select this option. You should periodically
review messages
moved to the Junk Email folder
, because some legitimate messages might also be
moved.
Safe Lists Only:
This is the most restrictive option. Any message that is sent neither
from
someone on your Safe Senders List nor to a mailing list
on your Safe Recipients List,
is classified as junk.
Instructions for Outlook Client users on Mac:
By default the Junk E-mail Protection… menu item in Outlook 2011 is grayed out and not
available. To make this available you must open the Outlook Preferences.
1.
Open Outlook 2011 client >
Outlook >
Preferences. This action makes
the Junk E-mail
Protection… available. Keep the preferences dialog box open.
2.
Select Tools >
Junk E-mail Protection…
3.
Select the level of protections that you want.