_______
i
a
In orde
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The out
develop
How ex
The Y a
In oth
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project.
strongly
Figure
From th
charact
promot
____________
influence o
attitude tow
er for a pro
n the indiv
tcome of th
ping a role-
xactly shoul
axis indicate
er words,
ns/instructi
axis clarifi
. I.e.: how
y does it su
: Matrix of
he combina
teristic prof
ers.
Stakeho
with reg
adminis
____________
n the proje
wards the p
oject to be
idual stake
he stakeho
based stru
ld the stake
es how infl
how ma
ons?
ies what a
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upport the a
f the analy
ation of the
files: those
olders who
gard to the
stration.
____________
ect (power a
project (com
successfu
holders and
older analys
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uential a st
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attitude the
does it co
aims of the
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express no
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Works
___________
91
and influen
mmitment
l, it is ther
d the proje
sis is the b
el, the com
oups be sys
takeholder
people he
e same st
onsider the
e project?
e lines of f
ve axes, a
ress no opi
o opinion: t
the project
shop: Legal as
____________
nce from ab
to the aims
refore impo
ect.
basis for pl
mmunication
stematised
group is in
ear and a
akeholder
performan
forces
figure can
nion, fellow
they do not
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spects of free
____________
bove)
s of the pro
ortant to k
anning reg
n plan and
and positio
n the capita
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group has
nce of the
be drawn
w campaign
t commit th
e little influ
and open sou
____________
oject).
know the re
gular comm
much else
oned?
al of Bavari
s recomme
s towards
project to
which iden
ners, oppo
hemselves e
uence with
urce software
__________
elationship
munication,
besides.
a, Munich.
endations/
the LiMux
o be? How
ntifies four
onents and
either way
in the city
Policy Department C: Citizens' Rights and Constitutional Affairs
____________________________________________________________________________________________
92
Fellow campaigners: these are people who are strongly committed to the aims of
the project, but at the same time have limited influence over other stakeholder
groups within the city administration.
Opponents: these are influential stakeholders who actively oppose the aims of
the project.
Promoters: a group who is wholeheartedly working to make the project a
success, even in the face of resistance within the city administration.
At the beginning of virtually any major project affecting a whole organisation, the various
stakeholder groups are in a ‘neutral’ zone vis-à-vis the aims of the project. Only in the
course of the first few months do the stakeholder groups decide what position to adopt.
The aim of successful stakeholder management is to turn the stakeholder groups into
protagonists bearing a shared responsibility. The extent to which the core team and the
principal stakeholders of the LiMux project in Munich have managed to achieve this will be
indicated below.
3
STAKEHOLDERS IN THE LIMUX PROJECT IN THE
CAPITAL OF BAVARIA, MUNICH
The following list of stakeholders is based on the history and administrative structure of
Munich. It is not definitive, nor could it be, but rather only contains a representative
sample, looking at the situation from a temporally defined angle. All the stakeholders listed
are described with reference to the measures and finally positioned in a force field portfolio.
3.1 The project team: the starting point for all stakeholder groups
The LiMux project team comprises a core team and an extended project team.
The core team consists of approximately 25 people who are working on the development
and provisioning of the LiMux Client, Support for the Open Office Components such as
OpenOffice, Thunderbird and Firefox, including the conversion of forms and macros, as well
as the further development of, and support for, the WollMux (document and template
system
177
), with support from external service-providers. The core team is organised into
smaller groups dealing with or identified as:
Management of requirements,
Development of the LiMux client (excluding Office),
Development of the office and WollMux components,
Migration support and incident management,
Test management,
Release management and architecture, and
Change & communication combined.
The core team is managed by the project management and the project office and the
technical lead.
The extended project team consists of numerous colleagues from the migration fields, who
decide about the requirements in their respective fields, report on the migration and
provide day-to-day support for users. This extended project team is regarded as an
independent stakeholder group in the description of the project (IT managers and IT staff).
It took nearly three years to put together the LiMux core team, and in the course of the
project the form taken by the team has changed, just as in the past three years the
organisational parameters have changed radically. In parallel with the migration of work
177
WollMux was developed, in the framework of the LiMux project, as an extension of OpenOffice.org and is now
being used in more and more municipalities to work with templates, forms and letterheads (
www.wollmux.org
).
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