Global Rise in Mobile Penetration



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tarix29.01.2018
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Global Rise in Mobile Penetration











Lesson Learned

  • Paper is very good at what it does.

  • Focus on the problem not the technology.

  • Identify the information flow problem and incorporate appropriate technology into the overall solution.



What technology is good at?

  • Information Technology can allow for ongoing, real-time, multi-directional flows of information & communication.

  • Allowing dispersed networks of people to exchange actionable information, systematically & in real-time.

  • Question: Where are the information bottlenecks that impair progress / scaling-up in ART programs?













Lessons Learned

  • Don’t just collect data from the field. Extra burden.

  • Use technology to facilitate workflow.

  • Focus on actionable, time-sensitive data.

  • Keep it simple. Polio example.

  • If data results in action, you get better data.

  • Don’t just replicate paper system.

  • Note: Real-time information changes organizations. MoH must act.

  • Supervisory power of integrated system.

  • Real-time accountability & transparency.

  • Need two-way flow of information and feedback.

  • Use technology to reinforce the network.



Connecting the Network



Avoid Stovepipes

  • Avoid Stovepipes

    • Programmatic
    • Technological / Device
    • Levels
  • Build systems that integrate programs, technologies & levels.

  • Otherwise, the burden falls on end users.

  • Take a holistic approach.



Integrate Programs



Integrate Various Technologies



Integrate Levels & Stakeholders



Opportunity: Link M&E to Workflow & Action

  • Traditional M&E slow, expensive, difficult.

  • Data collected retroactively.

  • Traditional M&E causes an extra burden on overworked health professionals.

  • No benefit to people in the field.

  • Top-down system – information is gathered solely for the use of policy-makers.



Opportunity: Link M&E to Workflow & Action

  • M&E should be a by-product of workflow information exchange. Not a distinct, extra burden.

  • The data is better if it comes from workflow.

  • End users have incentives to report. Action/result and feedback are the incentives. Health workers will report cases and stock levels if it results in re-supply.

  • Procurement and supply decisions to be based on relevant current information, such as case loads and current stock levels.

  • Workflow-based data collection allows for real-time transparency and accountability.

  • Real-time M&E allows for real-time policy changes and better decisions.



Opportunities for ART Programs

  • Real-time inventory reporting.

  • Real-time distribution tracking.

  • Real-time patient monitoring.

  • Automated reminders for compliance.

  • Real-time financial reporting.

  • Real-time feedback to doctors, nurses, patients.

  • Others?



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