Iridium GO! User Manual 33
Iridium GO! requires connection to the Iridium Satellite Network. The swivel antenna should be
the antenna must be able to “see” the entire sky from approximately 8 degrees above the horizon.
Nearby tall buildings or similar structures, heavily leafed trees and mountains can all degrade
performance as they block the signal between the antenna and the satellites. Having a completely
open view of the sky plays a very important role in maximizing performance, as the Iridium satellites
move across the sky from North horizon to South horizon during a connected call.
Tips on efficient operation
For Iridium GO! to operate most efficiently:
1. Keep the battery charged to ensure that the device is ready for use when needed.
2. Ensure antenna is pointed directly up while in use.
3. Make sure the antenna has a clear unobstructed view of the sky.
4. Do not touch the antenna unnecessarily when the Iridium GO! device is in use, as contact with the
antenna may impact call quality and battery consumption.
Iridium GO! is not designed to be worn on your body. Refer to Chapter 2 “Important safety and regulatory information” on
The Iridium GO! device has the ability to connect to an external antenna with the use of adapter
cable (both the external antenna and adapter cable are sold separately). The use of an external
antenna would allow you to use the device while inside an enclosed area in close proximity to an
open view of the sky. The connector on the device is located behind the cover found directly below
the device antenna. When an external antenna is connected, you must still raise the device antenna;
this action turns the unit on and allows for transmission with the Iridium network, while lowering the
device antenna will prevent the device from transmitting. Use of an external antenna will provide
connectivity for the Iridium network only and will not provide GPS reception. In order to obtain GPS
reception, the Iridium GO! device must be in view of an open sky.
Iridium GO! User Manual 35
The Iridium GO! application has two types of Contacts – personal
and shared. Personal contacts are stored on the individual’s phone
or tablet. Shared contacts are stored on the Iridium GO! device and
shared among all Iridium GO! application users.
Placing a call
The Iridium GO! application enables you to place phone calls to
internationally-formatted numbers, stored smartphone contacts, and
shared Iridium contacts stored on your Iridium GO! device.
1. Ensure Iridium GO! is on and registered with the Iridium network.
2. Launch the Iridium GO! application, login and press the Call icon.
3. To make a call, enter the full dialing sequence: 00 or + [Country
Code] [Phone Number], or use the Country flag dropdown menu.
4. Press the green key to initiate the call, and press the red key to end
Receiving a call
The Iridium GO! device may receive phone calls while registered to the Iridium network. When an
incoming call occurs:
1. The Iridium GO! device loudspeaker will ring.
2. Iridium GO! application users, while logged in, will also be alerted.
3. The first application user that answers will accept the call.
The handset icon in the Iridium GO! application status bar will become red, indicating a call is
Using the Iridium GO! application you can send and receive text messages to mobile phone
numbers and email addresses. The message recipients (mobile phone number or email) must be in
a correct format.
1. To send a text message, press the Messages icon from the main screen.
2. Enter recipient (mobile phone number or email address).
3. Once your message is completed, press the Send icon.
During the call you may Mute your voice, use Dial Pad (for in-call DTMF), use handsfree
smartphone Speaker Phone, Call Transfer to another connected user, or use previously
configured Bluetooth accessories connected to your smartphone.
Iridium GO! User Manual 37
Receiving text messages
Incoming messages are sent to all logged in users, who are notified from the message icon and via
push notifications (if configured within your smartphone).
NOTE: Re-connecting users will synchronize to the last 50 messages, or the last 30 days history, whichever is smaller.
The Iridium GO! application allows posting to a Twitter account (Twitter feeds are not available).
To link your Twitter account with your Iridium GO! device, login to Twitter.com, and update your
Account settings with the Iridium phone number.
The Iridium GO! application supports notifications of Missed Calls, SMS messages and Voicemail as a
red circle on the home screen message icon. SOS notifications will appear as a pop up to the user.
Make sure your contacts have your Iridium phone number. They can send you a message
by visiting Iridium.com and selecting “send a satellite message” or by sending an email to
Prior to sending a message, it is helpful to store correctly formatted addresses in your
6: Additional information
The Iridium GO! device screen displays the status of the device or activity with the application. The
configuration menus are navigated by using the left and right buttons. To conserve power, the
screen will automatically turn-off after a period of inactivity. To turn the screen back on, press either
the navigation button or the power button on the device.
The following is an outline of the menu system on the device; as the menus can be navigated by
using the left and right buttons.
* Information mode displays the Device Serial number, Wi-Fi SSID, IMEI, Main Firmware, Hardware Revision and Transceiver Firmware.
Send Quick GPS
Start Internet Connection
Set GPS – On demand (default)/ On
Set Wi-Fi – On (default) / Oﬀ
Mute / Restore Audio
English, French, Japanese, Russian, Spanish
Iridium GO! User Manual 39
Select Tracking to send a Quick GPS message to your previously configured GPS recipient (see
Tracking- use and configuration in Chapter 4).
Select Internet to manually start/stop a dial-up call for use with smartphones that do not have
available applications optimized for use with Iridium GO! (ex. for use with BlackBerry email).
This is not required for Iridium-optimized applications as they will manage the connection to the
Iridium GO! has the following Power mode settings:
Wi-Fi ON (default)
The Wi-Fi access point is ON and will push notifications and
incoming calls to the Iridium GO! application users who are
logged in, while the Iridium GO! device is registered to the
Users cannot connect to the Iridium GO! device over Wi-Fi.
GPS On demand (default)
GPS will start up automatically when required to send a Track
message, or when SOS emergency is activated. Acquisition of
GPS location may take longer in this mode.
tracking and SOS messages.
Status indicator LED
The status indicator at the top of Iridium GO! has the following meanings:
Unit is ON and registered to Iridium network
Unit is ON and not registered to Iridium network
Alternating red and green
Call in progress; ringing, dialing or in a call
Slowly flashing red
SOS has been triggered
Iridium GO! has a built-in Firewall system which allows you to filter outbound traffic when an
Internet call is in progress. By default the Iridium GO! device is set to allow all traffic. You may modify
this setting to block all traffic and add filtering exceptions through either the Iridium GO! application
Advanced settings or through the Advanced Features portal. Applications that are compatible with
Iridium GO! will manage these settings automatically, and these settings will only apply to use of the
Internet call feature.
Iridium GO! User Manual 41
To restore the Iridium GO! device back to original factory defaults:
1. Turn on Iridium GO!
2. Open the external antenna cover.
3. Use a paperclip or similar point, and press gently inside the Restore button hole.
4. Follow the screen menu prompts to reset settings to factory defaults.
The Iridium GO! device contains an internal portal which can be used to modify device settings
through your laptop or computer. To access the portal connect to the Iridium GO! Wi-Fi via your
laptop or computer, open an internet browser and enter 192.168.0.1 in the address bar. Press Enter
on your keyboard, and login with an administrator account (by default “guest”).
Additional user guide
The Advanced Features portal contains Help to assist with the use of the portal; click the Help link
within the portal.
The Iridium GO! application contains Help to assist with the use of the application; click the Help icon
from the Home screen.
The Iridium GO! application user guide can be found on www.iridiumgo.com.
Example uses of Iridium GO!
Iridium GO! connects to up to 5 users via Wi-Fi
with a range of approximately 30 meters (100
feet) depending upon conditions.
To maximize range to your device, raise the
Iridium GO! device off the ground by at least
one foot (using a tripod), or placed on top of
a flat surface. Always ensure the Iridium signal
has an unobstructed view of the sky.
NOTE: Maximum distance also depends on the smartphone, as different models have varying Wi-Fi performance. Although up to
5 users can concurrently send messages (tracking, Twitter, SMS), only one active call (voice or internet call) can occur at the same
• • • • •
Iridium GO! User Manual 43
Iridium GO! can be used during car travel by using the External Antenna Adapter cable (sold
separately, part number: WAAC1301), and an Iridium certified external antenna (sold separately). This
allows wireless connection to your smartphone, in and around your vehicle.
The Iridium GO! device may be secured by using a standard camera mounting bracket.
When securing the Iridium GO! device in your vehicle, please ensure Iridium GO! is facing upwards
towards the window for availability of GPS reception (for tracking and SOS functions).
Iridium GO! can be mounted indoors, with a connection to an external Iridium antenna (placed
outdoors with complete view of the sky). Use the External Antenna Adapter cable (sold separately,
part number: WAAC1301) and the Wall Mount Bracket Kit (sold separately, part number: WBKT1301).
This allows wireless connection to your smartphone and Wi-Fi enabled computers in and around an
office or remote home while using applications optimized for Iridium.
Iridium GO! User Manual 45
What is my password?
The Iridium GO! application defaults with a user name of “guest” with a password of “guest”.
The Iridium GO! device does NOT have Wi-Fi password unless it is configured.
How do I set a Wi-Fi password?
To configure the Wi-Fi password, go to Advanced ➡ Wi-Fi settings via the Iridium GO! application
or from the Advanced Features portal (192.168.0.1) on your browser.
Forgot my password?
Use the Restore button to clear passwords, or login as another user (if created) at 192.168.0.1 on
How do I connect an external antenna?
Connect the small end of the External Antenna Adapter cable (sold separately, part number:
WAAC1301) to the device and the large (TNC) connector to your Iridium certified external antenna.
Secure the Iridium GO! device, and place the external antenna in a location with a clear view of the
sky. Raise the device antenna to turn on Iridium GO! and to register with the Iridium network. The
device antenna must be kept raised during operations of the Iridium GO!.
Check for the following: a) SIM card installed, b) antenna in the elevated position, c) clear line of sight
to the sky.
Unable to make / receive calls?
• Check that your antenna is raised and that the Iridium GO! device has a clear unobstructed view
of the sky.
• Check that your smartphone is connected to the Iridium GO! Wi-Fi network.
• All calls made from the Iridium satellite system must be in international format. See “Placing a Call”
in Chapter 5 “Using Iridium GO! and your smartphone”.
• Check the signal strength indicator. If the signal is weak, ensure that you have a clear line of sight
to the sky and there are no buildings, trees, or other objects interfering.
• Has a new SIM card been inserted? Check that no new restrictions have been imposed.
Your personal device MUST be connected via Wi-Fi to Iridium GO! (ex. “Iridium-6088CC”) in order for
the Iridium GO! application to operate. Please check the Wireless Network Settings as they may have
changed to another Wi-Fi network (such as your home or office Wi-Fi).
• Check that the charger is properly connected to the device and the electrical socket and its
contacts are clean and dry.
• Check that the battery contacts are clean and dry.
• Check the battery temperature. If it is warm, let it cool before charging.
• Battery performance declines after several years of use. You may need to replace the battery.
• Make sure you have an Iridium approved battery installed.
Unable to hear ringtones?
Check that the Audio settings are enabled.
Iridium GO! User Manual 47
Cannot use the Advanced Features portal configuration over Wi-Fi?
Check that the Wi-Fi network of the Iridium GO! device unit SSID is connected to the PC. Go to
192.168.0.1 in a browser, if DHCP has been disabled and the Static address is unknown, use the
Restore button on the device.
• Limited view of the sky – being located in an area with limited view of the sky requires the
device to search for the Iridium network signal longer and can result in higher than usual battery
consumption. To conserve battery power, it’s best to operate the Iridium GO! device with a clear
and unobstructed view of the sky when possible.
• New batteries require two to three charge/discharge cycles prior to attaining normal performance.
If your battery is new, we recommend that you perform these charge/discharge cycles.
• As a battery ages, it will experience a decline in performance. If your battery is several years old, it
is recommended that you replace it with a new battery.
• Extreme hot or cold temperatures can impact a battery’s performance. If you are operating the
Iridium GO! device in these situations, you may see the battery charge levels impacted.
The Iridium GO! device becomes warm during use.
You may notice this during long calls or during charging. The heat is produced by the electronic
components within your Iridium GO! and is quite normal.
No response to user controls including the power button.
Remove the battery from the device, and then reattach; this will cycle the power and reset.
Confirm the battery is properly charged.
Iridium GO! User Manual 49
7: Iridium GO! owner information
Iridium GO! User Guide
Iridium GO! Serial Number
A P M _ _ _ _ _
(from label in battery compartment)
I R I D I U M - _
3 0 0 3 2 5 _ _ _ _ _ _ _ _ _
_ _ _ _ _
Iridium GO! IMEI
Y O U R L I F E. Y O U R D E V I C ES. C O N N E C T E D.
E V E R Y W H E R E.
Iridium® and the Iridium Logo are registered trademarks, and Iridium GO!™ is a trademark of Iridium Satellite LLC and
its affiliates. All other trademarks, service marks and logos are the property of their respective holders, which have not
endorsed, sponsored or otherwise affiliated with Iridium. Android and Google Play are trademarks of Google Inc.
Apple, iPhone, iPod and iPad are registered trademarks of Apple Inc. App Store is a service mark of Apple Inc.
©Copyright 2014 Iridium Satellite LLC and its affiliates. All rights reserved.