Iridium User Guide
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A free call from North America: +1.888.622.7368 customercare@roadpost.com www.roadpost.com Roadpost Satellite Service Iridium User Guide RE AD TH IS GU ID E BE FO RE US IN G YO UR SE RV IC E RE V 05 /0 7 Iridium Satellite Service Iridium satellite service lets you maintain contact while traveling anywhere that cellular or landline service is not available. From the middle of the ocean, to the desert, to the Earth's poles, Iridium satellite service keeps you connected. With one single phone number callers can reach you anywhere, anytime. Roadpost also offers BGAN - simultaneous voice and broadband service for remote regions. For more information on staying connected by BGAN, contact Roadpost customer care, or visit www.roadpost.com. Help Available by Phone and Web Answers to common questions are provided in the Troubleshooting section at the back of this guide. Additional support is available online, and through our call center. Please visit www.roadpost.com/support, or contact Roadpost customer care at 1.888.622.7368 toll-free from within North America, or at +1.905.272.5665 a free call from your Roadpost phone.
Charging Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Your SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Emergency Services . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Maximizing Performance . . . . . . . . . . . . . . . . . . . . . . . . .2
Powering On Your Phone . . . . . . . . . . . . . . . . . . . . . . . .5 Holding the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 General voicemail information . . . . . . . . . . . . . . . . . .6 To retrieve messages . . . . . . . . . . . . . . . . . . . . . . . .7 Voicemail system prompts . . . . . . . . . . . . . . . . . . . .7 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 General text messaging information . . . . . . . . . . . . .10 Receive text messages . . . . . . . . . . . . . . . . . . . . . .10 Send text messages to Iridium or cellular phone . . . .10 Send text messages to an email address . . . . . . . . .11 Reply to sender of a text message . . . . . . . . . . . . . .11 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Country Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Getting Started Charging Your Phone Before you are able to use your phone, ensure that the phone's batteries are charged. Be sure to do this before leaving for your destination. Should the batteries require charging, connect your charging cable to your phone, and insert the plug into a suitable power source. Your SIM Card Your SIM card (Subscriber Identity Module) is the key to your Iridium service. This small chip contains all the information you store on your phone. Your phone comes ready-to-use, with your SIM card in place.
Check with your travel agent or local representative for the emergency information in the country you are traveling to.
Having a completely open view of the sky plays a very important role in ensuring call quality when using an Iridium satellite phone. Nearby obstructions such as tall buildings, trees, or mountains can prevent calls as they block the signal between the phone's antenna and the satellites that facilitate service. G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 G e t t i n g S t a r t e d Use the diagram below as a guideline to follow, ensuring that surrounding obstructions are low to the ground, or in the far distance. Natural environments such as clouds, fog, rain, snow, wind and smoke will not negatively impact reception and call quality.
G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 G e t t i n g S t a r t e d 2 3
U LL VISIBIL IT Y 8.2 º Using Your Iridium Service Powering on Your Phone Press and hold to turn the phone on and off.
1. Rotate and extend the antenna (the antenna will click into place). 2. When talking on the phone, the antenna should be pointing to the sky. 3. Make sure that your surroundings are free of obstructions.
1. Press and hold <0> key until the “+” symbol appears on the display. 2. Dial the number including the country code. 3. Press To answer a call, press G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 U s i n g Yo u r I r i d i u m S a t e l l i t e S e r v i c e U s i n g Yo u r I r i d i u m S a t e l l i t e S e r v i c e 5 4
indicator Volume keys Display indicators Voicemail Access key
SIM Card port Antenna Release key Current State of Service indicator Earpiece Battery Level indicator Special keys Microphone Accessory connector Phone with antenna extended Dialing Instructions for Callers to Your Satellite Phone To reach you, callers dial their international access code, followed by your satellite phone number.
Two-stage dialing allows your contacts to reach you through an Arizona-based number, if they are unable to dial directly to a satellite phone network. Calls through two-stage dialing are not included in free incoming calls, and will be charged to you at a per minute rate according to your rate plan. Your callers will be charged for a regular long distance call to Arizona. If you would like your contacts to use this method to reach you please provide them with the following instructions: 1. Dial 480-768-2500, a North American (Arizona) number. 2. When prompted, enter your 12-digit Iridium number. Example: If your Iridium number is 8816 310 12345, callers dial 480 768 2500, and when prompted, enter your 12-digit Iridium number 8816 310 12345. Voicemail
General Voicemail Information • The default PIN code is the last 7 digits of your phone number.
• When someone leaves you a voice message, the voicemail system automatically sends a text message to notify you. Your phone will display an envelope symbol , indicating a new text message has been G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 U s i n g Yo u r I r i d i u m S a t e l l i t e S e r v i c e received. Please note that the text message envelope symbol will be displayed until all text messages have been saved or deleted. • Please ensure that you record your PIN code somewhere safe.
To retrieve messages 1. Press < >. 2. Scroll to “Call Voicemail”, press 3. There may be a short delay. Please wait for the main message. 4. When you hear the main message, enter your phone
5. Press <*> to access the message center. 6. Enter your PIN code. 7. Follow the system prompts.
Voicemail system prompts While in the main menu the following prompts are available: ‘2’ Record Message ‘3’ Change Greeting ‘4’ Access Personal Options ‘9’ Make a Call
‘1’ Play Message ‘2’ Record Message ‘7’ Delete Message ‘9’ Save Message G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 U s i n g Yo u r I r i d i u m S a t e l l i t e S e r v i c e 6 7
1. Scroll to “Voicemail”, press 2. Press and hold To forward calls to another number 1. Scroll to “Other Number”. 2. You will see “Enter Number”. Enter the number you are forwarding to. (Be sure to include both the ‘+’ sign and country code). 3. After a short pause, you will see “Call Forward On”. 4. Press and hold 1. Press until you see “Call Related Features”, press 2. Press until you see “Call Forwarding”, press 3. Press and scroll to “Off”, and press 4. Press and hold Call display is automatically enabled, allowing you to view an incoming caller's number on your satellite phone.
G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 U s i n g Yo u r I r i d i u m S a t e l l i t e S e r v i c e ‘*’ Return to Main Menu ‘#’ Keep message as “New” and go to next message Call Waiting Call waiting alerts you when another caller is attempting to contact you when you are already on a call.
1. Press until you see “Call Related Features”, then Press 2. Press to until you see “Call Waiting”, then press 3. Press to scroll to “On” or “Off”, press select. 4. Press and hold Call Forwarding Use the instructions below to forward incoming calls to voicemail, another satellite or fixed-line phone. Your phone will not ring, and all calls will be diverted to this alternate number.
1. Press until you see “Call Related Features”, press 2. Press until you see “Call Forwarding”, press 3. Press until you see “All Calls”, press 4. Press and select one of the following options:
G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 U s i n g Yo u r I r i d i u m S a t e l l i t e S e r v i c e 8 9
text message to is (212) 555 1212, you will dial +1 212 555 1212
Send Text Messages to an Email Address 1. Press < >. 2. Scroll to “Message Editor”, press 3. Compose your message beginning with the email address of the person you are sending it to. Be sure to leave a space between the email address and the start of your message. (To create the ‘@’ character, press the <1> key seven times.)
4. Press 5. Enter destination number as ‘+*2’ and press
Reply To Sender of a Text Message 1. When viewing a text message, “View Options” appears.
2. Press 3. Compose your message. Press responding to an email message, leave a space between the email address and beginning of your message). 4. “Send Message” appears, press Troubleshooting G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 U s i n g Yo u r I r i d i u m S a t e l l i t e S e r v i c e Send and receive text messages on your satellite phone.
General Text Messaging Information • Messages are restricted to a maximum of 160 characters. • To receive a text message your satellite phone must be switched on and must be in service. • When your phone is off, your message will be held in the message center until your phone is switched on and in service. An envelope or similar icon will appear in the display when a text message is received.
Receive Text Messages 1. When you receive a new message, you will see “Message Read Now?” 2. Press 3. Press or the arrow keys to move forward through a message one screen at a time. 4. Press
Send Text Messages to Another Iridium or Cellular Phone 1. Press < >. 2. Scroll to “Message Editor”, press 3. Compose a message, press 4. “Send Message” appears, press 5. Enter destination number, preceded by ‘+’, then Example: If the Iridium number you are sending your text message to is (8816) 555 55555, you will dial +8816 555 55555 G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 U s i n g Yo u r I r i d i u m S a t e l l i t e S e r v i c e 10 11
G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 C o u n t r y C o d e s
Australia 61 Austria
43 Belgium
32 Bosnia-Hercegovina 387 Bulgaria
359 Canada
1 Chile
56 China
86 Croatia
385 Czech Republic 420 Denmark
45 Egypt
20 Finland
358 France
33 Germany
49 Greece
30 Hong Kong 852 Hungary
36 Iceland
354 India
91 Indonesia 62 Israel
972 Ireland
353 Italy
39 Jordan
962 Kuwait
965 Lebanon
961 Lithuania 370 Malaysia 60 Malta
356 Morocco
212 Netherlands 31 Norway
47 Philippines 63 Poland
48 Portugal 351 Romania
40 Russia
7 Saudi Arabia 966 Singapore 65 South Africa 27 Spain
34 Sweden
46 Switzerland 41 Taiwan
886 Thailand 66 Turkey
90 UAE
971 UK
44 USA
1 Yugoslavia 381 Zimbabwe
263 For a complete list of country codes, please visit www.roadpost.com/support. Q: How do I remove the message envelope symbol on the screen? A: The message envelope symbol indicates that a new text message has been received. You must check your text messages to ensure that all new messages have been viewed. You may then delete or save any messages, and the envelope symbol should no longer be visible.
place, and that you have a clear view of the sky. Check the signal strength meter; if the signal is weak, move into an open area. If you are inside a building, move next to a window.
text message. Follow the instructions under Text Messaging to read and delete one or more messages. Q: My SIM card won’t work. What should I do? A: Check that the SIM card is inserted correctly, and that the gold surface of the SIM chip is clean. If it still does not work, contact Roadpost customer care from another phone.
Note: For any other questions, or additional help using your phone, call Roadpost customer care. Dial +1 905 272 5665 - a free call from your Roadpost phone. G e t h e l p f r e e f r o m y o u r R o a d p o s t p h o n e + 1 . 9 0 5 . 2 7 2 . 5 6 6 5 Tr o u b l e s h o o t i n g 12 13 Yüklə 88,91 Kb. Dostları ilə paylaş:
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