Knowledge Management 20 years after The evolution and increasing significance of Knowledge Management

Knowledge Management 20 years after ... The evolution and increasing significance of Knowledge Management

KM’s Role Is Changing

KM – The Stage Is Set

KM – The Early Days – 1980s+

Intellectual Capital Management (ICM)

The Field Is Dynamic!

Situation Handling Requires Knowledge

KM – Its Basic Nature

Effective Actions Are Needed at All Levels

An Important Change

Remember – KM Covers Five Domains!

Knowledge Management Counts!

Few Are Knowledge Vigilant!

KM – Its Significance

KM Scope Shifts to Wider Focus

KM – Its Real Significance

KM – Societal Significance

KM and Innovation Are Key

Our Work Is Becoming More Complex

Small Actions Lead to Broad Behavior

Most Decisions Are Nonconscious

Some Inter-Domain Functions

Examples of KM Domain Areas

Knowledge-Based Business Diagnostics

Maybe – Just Maybe – We Need to Understand