Learning from Lesbos



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Learning from Lesbos 

24

Annex A: Detailed Methodology 

(continued)

Field Visits 

The field visit took place in January 2016 and focused on 

close observation of the IRC’s activities in both Molyvos 

and Mytilene. Informal interviews were conducted with field 

staff implementing programmes. This close observation 

of the IRC’s programmes on Lesbos significantly informed 

the development of the case studies found in this report.

The IRC Learning Manager consulted the 

Municipality of Lesbos, and conducted more 

formal semi-structured interviews with: 

 

k



IRC staff based on Lesbos for all or part of the period 

between September 2015 and March 2016, and

 

k

Greek residents of the island, 



including business owners. 

Key questions included in the semi-structured 

interviews are provided in Annex B. 

During all semi-structured interviews, the purpose of the 

research was fully explained and verbal consent obtained 

from interviewees. Respondents were invited to skip 

questions or stop the interview at any time. In light of the 

informality of the interviews, the names of interviewees 

are not usually provided. Where comments are attributed, 

this is done with the permission of those quoted. 

above: In the summer of 2015, the Hellenic Coastguard leave  

the port in Mytilene on patrol, likely searching for refugees  

determined to land in Europe. 

Tyler Jump/IRC

below: Molyvos is typically known as an attractive tourist destination  

for Greeks and foreigners alike. The migrant crisis on the island –  

and the subsequent perceptions of the town – has hurt the local 

economy of Molyvos. 

Samer Saliba/IRC



Learning from Lesbos 

25

Key Interview Questions 

Interviews with Humanitarian Actors



What challenges and opportunities does the 

urban context present in achieving your desired 

outcomes, particularly when it comes to ensuring 

those outcomes do not impact and/or support 

wherever possible existing urban systems?



What are the challenges and opportunities associated 

with programming for a transitory refugee population?

What are the impacts of operating 

camps within urban host settings? 

How closely, if at all, do you collaborate with  

municipal actors and other public service providers  

to achieve your desired outcomes in urban areas?  

Where they exist, why are there gaps in 

collaboration and public sector engagement? 



In your view, what is the role of the governmental 

sector in addressing the refugee crisis on Lesbos?

In your view, what is the role of volunteers 

and smaller charity groups in addressing 

the refugee crisis on Lesbos?



How, if at all, do you empower the local 

community – particularly business owners – 

in their response to the refugee crisis?



How important is it for refugees/migrants to 

have access to existing services on the island? 

How do you facilitate this access, particularly 

given that refugees/migrants are physically 

separated from them while in the camps?



In your view, what is needed to ensure 

a coordinated response from all parties 

(government, INGO, volunteers) that addresses 

the needs of refugees/migrants while respecting 

the daily goings-on of the island?



10 

In your view, what role does local advocacy 

play in your response on the island?

11 

To your knowledge, what impact is humanitarian 

intervention having on social cohesion on the island? 

12 

Do you work to align humanitarian and city 

planning efforts? Can you provide examples? 

13 

How important is flexibility on the island?  

What impacts does flexibility have on efficacy? 

14 

What would you do differently the  

next time you work in an urban setting? 

Annex B: Interviews

below: Kara Tepe before any intervention: there were two showers for 2,000 refugees, long queues for the toilets, rubbish everywhere  

and a tense atmosphere predominating. 

Tyler Jump/Stichting Vluchteling/IRC




Learning from Lesbos 

26

Annex C: Monthly Refugee Arrivals on Lesbos

September 2015

89,690

October


135,063

November


103,409

December


65,838

January 2016

42,601

February


31,416

March


13,996

Local Population Figures 

Used for Comparison

Resident population of Molyvos  (Mithymnia) municipal community

1,570

Resident population of Mytilene municipal community



29,656

Total resident population of the island of Lesbos

86,436

sources:   Refugee arrival figures from Hellenic Police  



and Hellenic Coastguard, quoted in UNHCR, 

“Lesvos data snapshot,” 30 March, 2016

 

Resident population figures from  



Hellenic Statistical Authority,  

“Population census:  

permanent residential population,” 2011  

 http://www.statistics.gr/documents/20181/1210503/

resident_population_census2011rev.xls ( in Greek)



Learning from Lesbos 

27

References

According to the ODI report, “Protracted displacement: 

uncertain paths to self-reliance in exile,” at least 59% 

of refugees live in urban settings, a number that is 

increasing annually. Protracted displacement: uncertain 

paths to self-reliance in exile. ODI. September 2015. 

Available at: http://www.odi.org/sites/odi.org.uk/files/odi-assets/

publications-opinion-files/9851.pdf. Accessed June 30, 2016.



World at War. UNCHR Global Trends:  

Forced Displacement in 2014. June 2015. 

Available at: http://www.unhcr.org/556725e69.html.  

Accessed June 30, 2016.

Gabrielle Smith and Lili Mohiddin. 2015.  

A review of evidence of humanitarian cash transfer programming 

in urban areas. IIED Working Paper. IIED, London. 

Available at: http://pubs.iied.org/10759IIED. 

Accessed June 30, 2016.



UNCHR. Lesvos Data Snapshot. 30 March, 2016.



Nianias, Helen. “Refugees on Lesbos:  

Are there too many NGOs on the island?” The Guardian. 

Available at: https://www.theguardian.com/global-development-

professionals-network/2016/jan/05/refugees-in-lesbos-are-

there-too-many-ngos-on-the-island. Accessed June 30, 2016.



Dearden, Lizzie. “Refugee Crisis: Shipping Strike on 

Lesbos leaves 20,000 Asylum Seekers Stranded.” 

The Independent. November 5, 2015. 

Available at: http://www.independent.co.uk/news/world/europe/

refugee-crisis-shipping-strike-on-lesbos-leaves-20000-asylum-

seekers-stranded-a6723201.html. Accessed June 6, 2016.

Ibid.


Nianias, Helen. “Refugees on Lesbos:  

Are there too many NGOs on the island?” The Guardian. 

Available at: https://www.theguardian.com/global-development-

professionals-network/2016/jan/05/refugees-in-lesbos-are-

there-too-many-ngos-on-the-island. Accessed June 30, 2016.



OCHA, http://www.unocha.org/what-we-do/ 

coordination/overview

10  Focus group discussions conducted by IRC staff outside 

the context of this research. The focus group discussions 

were held in recognition that the local community was not 

appropriately consulted early in the IRC’s response efforts.

Moreover, categorising our world as either urban or rural 

risks painting a false picture of human settlements today. 

Nonetheless, it is important to highlight they key differences 

between the megacity and the remote village, understanding 

that the majority of people live in places that would fall 

somewhere along a spectrum between these two extremes. 

Urban areas differ from rural ones in terms of the number, 

density, and diversity of stakeholders, residents and the 

communities they represent. Their political, social, and 

service provision structures and systems are also more 

complex and interconnected. The concentration of resources, 

a reliance on cash-based economies, and the scale and 

density of their physical environments sets urban areas apart 

from rural ones. Displaced populations in urban areas are 

often hidden from view and can be further marginalised from 

society as they face legal and social barriers to accessing 

local services, particularly healthcare and education, 

employment and means of supporting themselves. 

In the ongoing conversation about good practice in urban 

humanitarian response, there is not yet agreement on a 

definition for the term “urban area”. This reflects the fact 

that governments use varying operational definitions. 



Defining Urban 

Given their interdependency and the fluidity between them, distinguishing between  

urban and rural areas is an imperfect – and sometimes unhelpful – endeavour. 

right: Mytilene is the political and commercial centre of Lesbos and 

the one true city on the island. It is a working port and a tourism hub. 

Mytilene and the surrounding urban area bore the brunt of the brunt  

of the disruption caused by the wave of arrivals from Turkey. 

Samer Saliba/IRC




Learning from Lesbos 

28

Acknowledgements 

This report is authored by Samer Saliba, 

the Urban Response Learning Manager  

of the International Rescue Committee (IRC). 

This report serves as a knowledge product  

in a series focusing on evidence and lessons  

on improving urban humanitarian response.  

It greatly benefits from the work of and support 

and commentary from the following IRC staff: 

Panagiotis Andrianis, Lucy Carrigan,  

Kirk Day, Lani Fortier, Bob Kitchen, Aggeliki Kleioti,  

Ashleigh Christina Lovett, Christophe Martin,  

Jackie McLeod, Panos Navrozidis, Elinor Raikes,  

Natasha Sim, Kathryn Sokol, Edmond Suluku,  

Corita Tassi, Dafni Tsakyraki, Jane Waite,  

and Margot Vulliod. 

This report is edited by Robyn Kerrison 

and designed by Ros Mac Thóim. 

All photographs are taken for  

the IRC unless otherwise noted. 

The author thanks his colleagues, the local 

authorities, residents, and community-based 

organisations interviewed for their contributions. 



Rescue-uk.org

Gov.uk/dfid

This report is generously funded by the UK Department 

for International Development (DFID) through the 

DFID–IRC Advocacy and Learning Partnership on 

Urban Crises. The partnership is part of the DFID Urban 

Crises Programme, which involves the International 

Rescue Committee (IRC) and the International 

Institute for Environment and Development (IIED).

Products and events resulting from the 

partnerships are produced in coordination with 

the Global Alliance for Urban Crises. 

To learn more about the Global Alliance, 

please visit www.urban-crises.org.

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Document Outline

  • _GoBack
  • Executive Summary 
  • Introduction 
  • Key Findings 
  • Recommendations
  • Annex A: Detailed Methodology
  • Annex B: Interviews
  • Annex C: Monthly Refugee Arrivals on Lesbos
  • Defining Urban 
  • References
  • Acknowledgements 

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