♦
Will corporate ombudsmen and ethics officers be able to efficiently implement ethics principles of
companies or will they become another “lip service”, as in many other instances in our country?
CASE STUDIES TO CHAPTER VI.
MECHANISMS OF IMPLEMENTATION OF PRINCIPLES IN BUSINESS
Please read the cases below and chose your answer from the options provided. Please substantiate your
answer. The notes to cases can be found at the end of the book.
1. A husband of an employee works for a competing firm. Shall she inform her management? Please
justify your choice.
a)
There is no need to inform her employer. Everyone has a right for private life.
b)
It is not desirable to inform her management. She can quit her company and join the competing
firm herself.
c)
She is obliged to notify her manager.
d)
She can informally inquire, what are her company’s policies in this respect.
2. Akif often uses office computer after work hours for the purposes of charity activities among local
community on behalf of a grassroots non-governmental organization (NGO), of which he is a member..
Can this be considered as an abuse of company’s property? Is there any solution, given that Akif does not
have a computer either at home or at the NGO office? Please justify your choice.
a)
He violates company’s polices and shall stop.
b)
Akif does not violate company’s policies, as his company supports charity activities as well. He
can go on.
c)
He should have informed his immediate manager in advance.
3. How would you describe a “whistleblower”?
a)
A person who would not tolerate injustice.
b)
A demagogue who is used to sticking out for any purpose.
c)
A person who clearly understands that consequences of a crime he or she notices might be more
detrimental for the common good than the threat directed against him.
d)
A dangerous type, a quarrelsome guy, whose ungrounded suspicions might do harm to innocent
people.
4. Elnar, an employee of a construction company, is concerned with tactless behavior of Zakir, one of
company’s managers. Elnar is particularly concerned with the way Zakir treats Gasym, a very meek
person, who is scared to lose his job. Zakir likes to tell jokes degrading the national minority to which
Gasym belongs. Indignant Elnar asks Gasym to complain to management. Gasym says that Zakir is not a
bad guy, he simply lacks tact. In addition, director of the company is a native of the same region as Zakir.
Elnar decides to file a complaint on his own and in case of a fiasco, he is ready to go public and apply to
media. What do you think:
a)
Elnar is not authorised to file a grievance for somebody else. A complaint, if any, shall be filed by
Gasym.
b)
Elnar can file a complaint, but to no avail. The director will support Zakir and Elnar will lose his
job for his Don Quixote aspirations.
c)
Elnar is authorised to file a complaint and he is doing what every decent person should do.
Business relations are not always governed by nepotism. Management is, possibly, unaware of
Zakir’s cynical behavior. A clever director would get rid of a tactless person.
d)
There is no problem here. Every person has a right for freedom of expression. There are lots of
jokes about other people, for example, Azerbaijan people.
5. You are a lawyer with a contract department of an IT company. Your job is to analyze competitive bids
from potential suppliers. A representative of one of bidding firms invites you to a business dinner at a
very expensive restaurant with a show.
a)
What ethical considerations are involved here?
b)
Can you accept the invitation? Please justify your choice.
Rena Safaralieva
CHAPTER VII. CORPORATE SOCIAL RESPONSIBILITY
Corporate social responsibility
In 1889 Andrew Carnegie, founder of one of the biggest American corporations, the U.S. Steel company,
set forth the classic definition of Corporate Social Responsibility (CSR) in his book “Strategy of Wealth,”
Since then the notion of CSR has undergone considerable changes. CSR is understood as a set of
obligations of businesses to society and the community they work in. CSR is not confined to strict
boundaries, but changes over time in tune with changes in legislation as well with societal change. For
example, if in the early 1970’s, environmental norms were more the domain of corporate social
responsibility programs, today environmental standards are set forth by legislation of many countries and
are mandatory.
Today we are witnessing a new tendency of CSR of multinational companies in extraction industries
operating in transitional markets of highly corrupt countries, which are changing their attitude to
declaring revenues paid to host countries’ governments.
Pressure from international organizations and NGOs within the framework of the Publish What You Pay
Campaign,
47
forced oil companies such as BP and Shell to publish payments made to host governments.
State regulation
Western businesses have realized that if they do not accept social responsibility voluntarily, they will
most likely be forced to accept it by governments at considerable cost to their public image. The
Azerbaijan legal framework contains many corporate social responsibility provisions, such as
environment protection and labor safety. However, these laws are little used in practice.
During the summer of 2003, a scandal emerged that revealed the illegal use of land plots under high
voltage electric power transmission lines by farmers for agricultural purposes near Baku. At one such
plot, grain caught fire and destroyed the power line. The accident cut off electric power to the capital for
several days in the middle of summer. Besides causing serious environmental damage, many households
and businesses, including restaurants, grocery stores, and warehouses, incurred substantial losses as a
result of irresponsible behavior of all the parties involved: farmers, Azenergo staff, local authorities, and
numerous inspecting agencies, for example, fire security.
Currently, the government of Azerbaijan does not provide an incentive for businesses to support social
programs. In particular, legislation envisioning tax advantages for social expenses of businesses is
inconsistent. Businesses supporting charity programs from their net profit are to be commended.
Elements of Corporate Social Responsibility
The notion of corporate social responsibility is rather broad, however, it includes several basic elements
discussed below.
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Publish What You Pay Campaign,
www.eurasianet.org