Manual for Azerbaijan companies Rena Safaralieva



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students to study abroad. Another example is the Khan’s daughter  Natavan, who built the first public 

water pipe line in Shusha.

58

 

 



Situation in Azerbaijan business 

 

Similar to many other countries with a low level of business activity, local companies have practically no 

notion of corporate social responsibility. Except for foreign companies, CSR projects are supported 

mainly by joint ventures. In the box below are several samples of good corporate social responsibility 

approaches of companies in Azerbaijan.  

 



 

 A Bakcell advertisement features a rich girl giving away her toy to a small beggar girl.  

 

McDonalds at the Fountain Square stayed open the entire night of the November 2001 earthquake. 



The restaurant offered shelter, and what is much more important, it inspired hope in frightened people 

through its uninterrupted service to the community.  

 

The Katell telephone company states in its advertisement that they accept payment on an installment 



basis from some categories of their customers: the disabled, war veterans and pensioners.  

 



Azercell supports Umud Yeri,  non-governmental  orphanage.  

 



Art projects are often supported by Karadag Cement plant and Shollar company.  

 

The majority of Azerbaijan companies are at the charity stage and view their public projects as personal 



initiatives of their managers or owners, who wish to feel noble for a few pennies.  

 

We believe it is time for Azerbaijan companies to realize their obligations towards society and design 



their own standards of ethical behavior towards society, if they wish to survive in the long-term 

competition and meet  growing expectation of the public that companies behave responsibly.  

 

There is one more point to mention. Charity of state agencies financed from the state budget is, mildly 



put, illegal, due to lack of legal foundation for such “charity  activities”.  

 

 

SELF-ASSESSMENT QUESTIONS TO CHAPTER VII. CORPORATE SOCIAL 

RESPONSIBILITY  

 

The questions below are designed to assess  your understanding of the material.  

 

What is corporate social responsibility?  



State regulation  

 



How do Western countries encourage and/or require businesses to assume corporate social 

responsibilities?  

 

Please give examples of a responsible and irresponsible attitude towards corporate social 



responsibility by Azerbaijan companies and public agencies. What are the consequences for 

Azerbaijan society? 



Crisis management  

 



Please give the main causes of Western industrial accidents of the 1970’s.  

 



What is a crisis management program and what does it encompass?  

 



Do you have a crisis management program at your enterprise?  

Production process safety  

 



Why is the production process safety principle included under corporate social responsibility?  

 



Please give samples, illustrating that Azerbaijan companies follow and/or violate this principle.  

Environmental ethics  

 



What led to the elevation of environmental protection from a grass roots movement to a national 

agenda of Western countries?  

 

Please give examples of irresponsible attitudes towards the environment in Azerbaijan.  



Ethical attitude towards local culture and history  

                                                 

58

 Manaf Souleimanov, The Days Past, Azerbaijan State Publishing House, Baku, 1990  




 

Why is respect for local culture and history included in the concept of corporate social responsibility?  



 

Please give samples illustrating respectful and disrespectful attitudes towards local culture and history 



in Azerbaijan by local and foreign firms.  

Excessive consumption and hunger  

 



Please give samples of special problems, considered by Western corporate social responsibility ethics. 

 



Are these problems relevant for Azerbaijan companies at the current stage of market development?  

Limits of corporate social responsibility  

 



What are the limits to corporate social responsibility?  

 



The “dependency syndrome” - how broadly is it spread and to what degree can it be justified?   

 



How should businesses efficiently prioritize their social spending and award funding?  

Internal procedures of companies  

 



How can companies simplify the selection of social projects with the help of internal procedures?   

 



How and why should companies report to society on social programs?  

Arguments against social spending 

 



Please give the most frequent arguments for and against social spending.  

 



Please justify the arguments you agree with and refute arguments you disagree with.  

Situation in Azerbaijan business  

 



Please give examples of social projects funded by Azerbaijan businesses.  

 



What kind of social programs would you personally like to support or participate in?  

 

 

CASE STUDIES FOR CHAPTER VII. CORPORATE SOCIAL RESPONSIBILITY 

 

Please read the cases below and chose your answer from the options provided. Please substantiate your 

answer. The notes to cases  can be found at the end of the book.  

 

1. A private publishing house plans to publish a book, devoted to an investigation of activities of a 

terrorist organization that committed several terrorist acts in our country. The book is  based on thorough 

analysis of facts and is  eagerly anticipated by readers. One chapter describes in detail the fabrication of a 

bomb out of improvised means. The publisher is concerned that this chapter might be used by criminals 

and suggests its removal. The author is against the chapter’s removal.  

 

a)

 



What would you do, if you were in the publisher’s position?  

b)

 



Is the publisher responsible for the content of material published?  

c)

 



Is this information really dangerous for the public at large?  

d)

 



Is the publisher entitled to omit some details from the book?  

 

2. A privately owned restaurant is located at the basement of a residential block and shares an emergency 



exit to the yard. The owner of the restaurant demolished internal support walls to increase capacity

installed a pump to suck gas and water directly from the general line, installed electric cable directly from 

the power distribution switchboard and built a furnace with a chimney, opening directly into the 

communal yard. In addition, a cook discharges cooking waste directly into the communal sewage system. 

The restaurant is open late and the band plays loud music until 3 o’clock in the morning. The owner 

claims that the restaurant has brought residents more benefit than inconvenience, by occupying a 

previously unoccupied and rat-invested basement, and because the owner repaired the road and installed 

benches and swings for children in the yard.   

 

(a)


 

Who has more rights in this situation?  

(b)

 

Should authorities prohibit building restaurants in residential houses? 



(c)

 

How can this situation be resolved so that both parties are satisfied?  



(d)

 

Should the owner make additional expenditures to eliminate inconveniences for residents?  



(e)

 

Would you say that residents lost or benefited under the current circumstances? 



 

3. A small kiosk sells magazines and snacks, including magazines with indecent cover photos. Children 

from a school on the other side of the street regularly buy stuff at the kiosk. The school principal is 

threatening to punish several 7th grade boys, who bought the questionable magazines and brought them 




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