1. Option (a) is acceptable, but not very useful. It is quite probable that in the country of your
you have a strong memory and can memorize all required information in a couple of days. Option (c)
is seen as the most appropriate, as organizers will inform of every event in advance. Option (d) is the
2. Under these circumstances option (a) is the least recommended, while option (b) seems to be the
the most of difficult problems. Of course, option (c) is quite appropriate, provided that your behavior
is not viewed as a retreat from your position and you have enough patience to overcome resistance of
the opposite party. Option (d) is quite agreeable, if you are certain of success of the new players.
3. Except for (d) (which is rude and tactless), all other options are viable.
4. The best option here is (а). We live in a secular world and organizers might be unaware of your
religious beliefs. However, if guests come from Moslem countries, organizers, as a rule, would never
offer pork. Option (b) is to be avoided, as this is lying and organizers may change their attitude
towards Tural, if they learn of his insincerity. Options (с) and (d) are impolite and may antagonize his
NOTES TO CASE STUDIES FOR CHAPTER IX. CORRUPTION AND BUSINESS
1. It is not recommended to involve a client in your problems. Only a couple of years ago, it was
informing management of the bank, who participated in this kind of deals through their subordinates. It is
good to note that for a number of reasons this practice is on the decline. Some of these reasons include:
strengthening of private banks, more balanced policy of the Azerbaijan National Bank, availability of
cheap credits on favorable terms provided by international organizations, scarcity of reliable local
companies, who would make credible customers, in a word, competition. This has led to a significant
change of the situation. Today, it is quite feasible to inform management of the bank or, even better, to go
to another bank.
2. Here we see quite an interesting case, testifying to the deep ingraining of corruption into our mentality.
strictly prohibit all doctors from manipulating numbers under the threat of losing a job. Additionally, it is
advised to place a price list with fixed prices in the lobby. Introduction of a common, more expensive
tariff for all doctors and services might be very convenient for hospital’s records keeping, but may be
unacceptable for patients. In any case, this organization lacks a well perceived system of internal
procedures, while corruption flourishes in absence of a good management system. It may also be
recommended to introduce a more organized system of patients’ record keeping with the help of coupons.
For example, patients pay at the cashier’s desk and receive a detachable coupon, which they surrender to
a doctor. Accordingly, a doctor is paid on the basis of coupons collected.
3. Even if from a point of view of an average Azeri no cash change hands, and hence there is no
i.e., the two forms, most commonly found in the West. No respectful firm will agree to option (a), in
addition, you might damage your own reputation with the firm. You can resort to option (c) and option
(b), in principle, is not overly reproachable, if you do not suggest a deal. The majority of Azerbaijan
people firmly believe that it is impossible to find a job with a foreign company without protection or a
bribe, which is explained, first if all, by non-transparent procedures of hiring. For example, the majority
of foreign companies do not register job applications, nor do they acknowledge acceptance or refusal of
applications, which feeds all kinds of rumors.
economical. Options to try to come to “terms” with a tax official and “look for protection” are the least
reliable, as it is unknown, how long these people will be able to act as “patrons” to you, to say nothing of
the cost. In addition, these options are neither ethical nor legitimate.
5. No doubt, this is corruption. The best way is to inform your management and, probably, they will
information to yourself. A majority of codes encourage, but do not force employees to report corruption
related offers. To agree is not only illegal, but very dangerous. To pay your commission fee, the supplier
will have to increase its prices, which your management will sooner or later notice. To avoid such
situations, companies normally announce a tender and make a decision on the basis of minimum three
bidders. Such tenders are organized periodically, normally once a year.
6. We observe a classic case of corruption here – abuse of office information for personal gain. This
concluding the deal, you reach into pockets of the oil company, who will have to redeem the land from
you at a higher price. A conscientious company shall inform its employees and contractors of
confidentiality of information and relevant sanctions for its disclosure.
NOTES TO CASE STUDIES FOR CHAPTER X.
PROFESSIONAL ETHICS, FREE PROFESSIONS AND CORPORATE CULTURE
1. Under these circumstances the behavior of the nurse hardly qualifies as ethical. Firstly, she should have
trusted her doctor, instead of double checking his advice with another specialist, who can not pass a
proper judgment without due analyses at hand. Secondly, it is not ethical to ask specialists for an informal
and free of charge consultation. Many professionals, especially doctors and lawyers, complain of
potential patients and clients, who try to receive free of charge consultations, especially in an informal
setting, for example, at a party. It is unethical for a doctor to examine somebody else’s patient, and to
entice a customer. As for financial considerations, the nurse should have seen more than one doctor, made
her decision, and then made appropriate arrangements for her operation fixed.
2. Western business ethics suggest that to let a woman with a child out of her turn means to violate the
baby is, most probably, whimpering because it is hungry or cold and the queue will, most likely, approve
of the decision to have her served out of turn. The same refers to the second case. However, the airport
staff may not offer a courtesy for security reasons.
3. The slogans “we know what you need” and “we know better what you need” are obviously
4. We would recommend to give up options (b) Navuhodonosor, (d) RSTJ- production, (f)
; sound better, even if the word is familiar to educated people only. However, it is little
“mermaid” and hence, not very appropriate. Option (c) Sanara is fine from phonetic point of view.
5. The management of the firm did not act ethically with respect to the young women. Firstly, they did
overnight outside of their homes. Management should have inquired, if everybody could participate
before organizing the trip. Secondly, it is not fair to discriminate against employees; in this case, married
employees were placed in a more favorable position than single staff members. If the firm did not wish to
accommodate the two elderly mothers, management should have announced in advance that the trip is
intended for staff members and their immediate family, namely, spouses and children. In any case, this
unpleasant situation took place because the firm was not considerate of needs of their employees.
This is how many people in the East refer to the biblical Queen of Sheba.