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- Information Quality (Average 9 through 15) 3.24 1.19 3.29 16.
33 users may work on different operating systems, platforms, and browsers. This consistency is ensured by the use of the Flash Player in the Presentation layer. The design modularity of IDRAK’s architecture gives it the flexibility to accommodate expansions in the future. Flash Remoting provides an excellent protocol to link the IDRAK application and the database underpinning IDRAK to future applications because it accommodates expansions in one of the two systems while preserving all system functionalities.
scale (1=strongly agree, 7=strongly disagree) Question Mean
StDev Median
1. Overall, I am satisfied with how easy it is to use this system. 2.85 1.33
3.00 2. It was simple to use this system 2.41 1.07
2.00 3. I could effectively complete the tasks and scenarios using this system. 3.31
1.52 3.00
4. I was able to complete the tasks and scenarios quickly using this system. 3.21
1.47 3.00
5. I was able to efficiently complete the tasks and scenarios using this system. 3.51
1.30 3.00
6. I felt comfortable using this system. 2.59 1.31
3.00 7. It was easy to learn to use this system. 2.62 1.41
2.00 8. I believe I could become productive quickly using this system. 3.10 1.70
3.00 System Usefulness (Average 1 through 8) 2.91 0.91 3.00 9. The system gave error messages that clearly told me how to fix problems. 3.90
1.89 4.00
10. Whenever I made a mistake using the system, I could recover easily and quickly. 3.31
1.72 3.00
11. The information (such as on-line help, on-screen messages and other documentation) provided with this system was clear. 3.23
1.39 3.00
12. It was easy to find the information I needed. 3.05 1.19
3.00 13. The information provided for the system was easy to understand. 3.10 1.35
3.00 14. The information was effective in helping me complete the tasks and scenarios. 3.23
1.68 3.00
15. The organization of information on the system screens was clear. 2.95 1.36
3.00 Information Quality (Average 9 through 15) 3.24 1.19 3.29 16. The interface of this system was pleasant. 2.62 1.71
2.00 17. I liked using the interface of this system. 2.82 1.76
3.00 18. This system has all the functions and capabilities I expect it to have. 3.38
1.62 3.00
19. Overall, I am satisfied with this system. 3.03 1.53
3.00 Interface Quality (Average 16 through 19) 2.94 1.53 2.50 Overall Satisfaction (Average 1 through 19) 3.06 0.93 3.00 34 6 ACKNOWLEDGEMENTS We acknowledge the support of the Engineering and Physical Sciences Research Council (EPSRC) which funded this work through First Grant GR/S47717/01 (recipient Gil). We thank Jeff Ashurst and Martin Austin, our hosts respectively at MWH and ARUP, for facilitating the sponsorship in kind provided by these two institutions.
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