PAGE 1
Deleted Items and Junk Email Folders in Office 365
In the Office 365 Student Email program, items placed in the Deleted Items folder or the Junk Email
folder will remain there for thirty days. After thirty days, items are permanently deleted.
The steps below describe how an Outlook user can recover deleted items during the thirty day grace
period.
How do I recover deleted email items by using the Outlook web?
1.
Sign in to Office 365.
2.
Open
Outlook.
3.
In the
Folder pane on the left‐hand side of the window, choose “
More”. The
Deleted Items
folder will appear under
Inbox.
4.
Right‐click on the Deleted Items folder and choose “Recover Deleted Items”.
PAGE 2
5.
A window will appear displaying all available deleted items.
6.
Select the deleted items to be recovered.
7.
Choose “
Recover”. The following dialog box appears.
PAGE 3
8.
Click OK. The mail items will be restored back to their original folder.
9.
Close the Recover Deleted Items window.
