Projet de chapitre sur les determinants psychologiques de la performance au travail

Références bibliographiques

Adams, J.S. (1965). « Inequity in social exchange », in L. Berkowitz (Ed), Advances in experimental social psychology, New York: Academic Press, vol. 2, p. 267-299.

Ball, G. A., L. Klebe Trevino et H. P. Sims Jr. (1994). « Just and unjust punishment : influences on subordinate performance and citizenship », Academy of Management Journal, vol. 37, n°2, p. 299-322.

Bandura, A. (1986). Social foundations of thought and action: a social cognitive theory. Englewood Cliffs, NJ: Prentice Hall.

Bandura, A. (1997). « Self-efficacy mechanism in human agency », American Psychologist, vol. 37, p.122-147.

Barrick, M.R. et M.K. Mount (1991). « The big five personality dimensions and job performance : a meta-analysis », Personnel Psychology, vol. 44, p. 1-26.

Barrick, M.R., L. Parks et M.K. Mount (2005). « Self-monitoring as a moderator of the relationships between personality traits and performance », PersonnelPsychology, vol. 58, p. 745-767.

Barrick, M.R., M.K. Mount et T.A. Judge (2001). « Personality and performance at the beginning of the new millenium : what do we know and where do we go next ? », Personality and Performance, vol. 9, n°1/2, p. 9-30.

Bateman, T.S. et D.W. Organ (1983). « Job satisfaction and the good soldier. The relationship between affect and employee », Academy of Management Journal, vol. 26, p. 587-595.

Becker, H.S. (1960). « Notes on the concept of commitment », American Journal of Sociology, vol. 66, p. 32-40.

Becker, T.E., R.S. Billings, D.M. Eveleth et N.L. Gilbert (1996). « Foci and bases of employee commitment : implications for job performance », Academy of Management Journal, vol. 39, n° 2, p. 464-482.

Bies, R.J. (2001). « Interactional (in)justice : the sacred and the profane », dans Advances in organizational justice, sous la direction de J. Greenberg et R. Cropanzano, Standford University Press, p. 89-118.

Bies, R.J. et J.S. Moag (1986). « Interactional justice : communication criteria for fairness » dans Research on negociation in organizations, sous la direction de B. Sheppard, Greenwich, CT:JAI Press, vol. 1, p. 43-55.

Blau, P.M. (1964). Exchange and power in social life, New York, Wiley.

Bobocel, D.R. et A.C. Farrell (1996). « Sex-based promotion decisions and interactional fairness : investigating the influence of managerial accounts », Journal of Applied Psychology, vol. 81, p. 22-35.

Bobocel, D.R. et C. Holmvall (2001). « Are interactional justice and procedural justice different ? Framing the debate », dans Research in social issues in management : theorical and culture perspectives on organizational justice sous la direction de S. Gilliland, D. Steiner et D. Skarlicki, Greenwich, CT, p. 85-110.

Bolino, M. C. et W.H. Turnley (2005). « The personal costs of citizenship bevahior : the relationship between individual initiative and role overload, job stress, and work-conflict family », Journal of Applied Psychology, vol. 90, n°4, p. 740-748.

Borman, W.C. et S.J. Motowidlo (1993). « Expanding the criterion domain to include elements of contextual performance » dans Personnel selection in organizations sous la direction de N. Schmitt et W.C. Borman, San Francisco, Jossey-Bass, p. 71-98.

Borman, W.C., D.E. Buck, M.A Hanson, S.J. Motowildo, S. Stark et F. Drasgow (2001). « An examination of the comparative reliability, validity, and accuracy of performance ratings made using computerized adaptive rating scales », Journal of Applied Pyschology, vol. 86, p. 965-973.

Brashear, T.G., E. Lepkowska-White et C. Chelariu (2003). « An empirical test of antecedents and consequences of salesperson job satisfaction among Polish retail salespeople », Journal of Business Research, vol. 56, p. 971-978.

Brashear, T.G., J.S. Boles, D.N. Bellenger et C.M. Brooks (2003). « An empirical test of trust-building processes and outcomes in sales manager-salesperson relationships », Academy of Marketing Science, vol. 31, n°2, p. 189-200.

Brockner, J. et B.M. Wiesenfeld (1996). « An integrative framework for explaining reactions to decisions : interactive effects od outcomes and procedures », Psychological Bulletin, vol. 120, p. 189-208.

Brown, S.P. (1996). « A meta-analysis and review of organizational research on job involvement », Psychological Bulletin, vol. 120, p. 235-255.

Bunderson, J.S. (2001). « How work ideologies shape the psychological contracts of professional employees : doctors’ responses to perceived breach », Journal of Organizational Behavior, vol. 22, n°7, p. 39-52.

Campbell, J.P. (1990). « Modeling the performance prediction problem in industrial and organizational psychology », dans Handbook of Industrial and Organizational Psychology, sous la direction de M.D. Dunnette et L.M. Hough, Palo Alto, Consulting Psychologists Press, 2^nd ed., vol. 1, p. 687-732.

Campbell, J.P., M.D. Gasser et F.L. Oswald (1996). « The substantive nature of job performance variability », dans Individual differences and behaviour in organizations, sous la direction de K.R. Murphy, p. 258-299.

Carmeli, A. et A. Freund (2004). « Work commitment, job satisfaction and job performance : an empirical investigation », International Journal of Organization Theory and Behavior, vol. 7, n° 3, Automne, p. 289-309.

Chen, G., W.J. Casper et J.M. Cortina (1999). Meta-analytic examination of the relationship among cognitive ability, conscientiousness, self-efficacy and task performance, Annual Conference of the Society for Industrial and Organizational Pyschology, New Orleans, LA.

Chen, Z.X. et A-M. Francesco (2003). « The relationship between the three components of commitment and employee performance in China », Journal of Vocational Behavior, vol. 62, p. 490-510.

Cohen-Charash, Y. et P.E. Spector (2001). « The role of justice in organizations : a meta-analysis », Organizational Behavior and Human Decision Process, vol. 86, n°2, p.226-321.

Coleman, V.I. et W.C. Borman (2000). « Investigating the underlying structure of the citizenship performance domain », Human Resource Management Review, vol. 10, n°1, p.25-44.

Colquitt, J.A., D.E. Conlon, M.J. Wesson, C.O. Porter et K.Y. Ng (2001). « Justice at the millennium : a meta-analytic review of 25 years of organizational research », Journal of Applied Psychology, vol. 86, p. 425-445.

Cooper-Hakim, A. et C. Viswesvaran (2005). « The construct of work commitment: testing an integrative framework », Psychological Bulletin, vol. 131, n° 2, p. 241-259.

Coyle-Shapiro, J.A.-M., I. Kessler et J. Purcell (2004). « Exploring organizationally directed citizenship behaviour : reciprocity or It's my job ? », Journal of Management Studies, vol. 41, n°1, p. 85-106.

Coyle-Shapiro, J.A-M. et I. Kessler (2000). « Consequences of the psychological contact for the employment relationship: A large scale survey », Journal of Management Studies, vol. 37, p. 903-930.

Coyle-Shapiro, J.A-M., L.M. Shore, M.S. Taylor et L.E. Tetrick (2004), The employment relationship: examining psychological and contextual perspectives, Oxford, Oxford University Press.

Coyle-Shapiro, J.A-M. (2002). « A psychological contract perspective on organizational citizenship behavior », Journal of Organizational Behavior, vol. 23, p. 927-946.

Coyle-Shapiro, J.A-M. et M.R. Parzefall (2005), « Explorer la théorie du contrat psychologique: questions clés pour comprendre et investiguer la relation d’emploi », dans Comportement Organisationnel, Volume 1 : Contrat psychologique, émotions au travail, socialisation organisationnelle, sous la direction de N. Delobbe, O. Herrbach, D. Lacaze et K. Mignonac, Bruxelles, De Boeck, collection Méthodes et Recherches, p. 21-67.

Cropanzano, R. et C.A. Prehar (1999). « Using social exchange theory to distinguish procedural and interactional justice », Paper presented at the 14^th Annual Meeting of the Society for Industrial and Organizational Psychology, Atlanta, avril-mai.

Cropanzano, R., C.A. Prehar et P.Y. Chen (2002). « Using social exchange theory to distinguish procedural from interactional justice », Group and Organization Management, vol. 27, n°3, p.324-351.

Cunningham, J.B. et J. MacGregor (2000). « Trust and the design of work : complementary constructs in satisfaction and performance », Human Relations, vol. 53, n°12, p. 1575-1591.

Dalal, R.S. (2005). « A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior », Journal of Applied Psychology, vol. 90, n°6, p. 1241-1255.

Diefendorff, J.M., D.J. Brown, A.M. Kamin et R.G. Lord (2002). « Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance », Journal of Organizational Behavior, vol. 23, n° 1, p. 93-108.

Dienesch, R.M. et R.C. Liden (1986). « Leader-member exchange model of leadership : a critique and futher development », Academy of Management Review, vol. 11, p. 618-634.

Donovan, J.J. et D.J. Radosevich (1998). « The moderating role of goal commitment on the goal difficulty-performance relationship: a meta-analytic review and critical reanalysis », Journal of Applied Psychology, vol. 83, n°2, p. 308-315.

Dubinsky, A.J. et M. Levy (1989). « Influence of organizational fairness on work outcomes of retail salespeople », Journal of Retailing, vol. 65, p. 221-252.

Dunlop, P.D. et Lee, K. (2004). « Workplace deviance, organizational citizenship behavior, and business unit performance : the bad apples do spoil the whole barrel », Journal of Organizational Behavior, vol. 25, p. 67-80.

Ehrhart, M.G. et S.E. Naumann (2004). « Organizational citizenship behavior in work

groups : a group norms approach », Journal of Applied Psychology, vol. 89, n°6, p. 974-960.

Eisenberger, R., P. Fasolo et V. Davis-LaMastro (1990). « Perceived organizational support and employee diligence, commitment and innovation », Journal of Applied Psychology, vol. 75, p. 51-59.

Eisenberger, R., R. Huntington, S. Hutchison et D. Sowa (1986). « Perceived organizational support », Journal of Applied Psychology, vol. 71, p. 500-507.

Eisenberger, R., S. Armeli, B. Rexwinkel, P.D. Lynch et L. Rhoades (2001). « Reciprocation of perceived organizational support », Journal of Applied Psychology, vol. 86, n°1, p. 42-51.

Elsass, P. (2001). « Trust and team performance in NCAA basketball », The Academy of Management Executive, vol. 15, p. 137-138.

Farmer, S.J., T.A. Beehr et K.G. Love (2003). « Becoming an undercover police officer : a note on fairness perceptions, behavior and attitudes, Journal of Organizational Behavior, vol. 24, n°4, p. 373-382.

Flaherty, K.E. et J.M. Pappas (2000). « The role of trust in salesperson-sales manager relationships », The Journal of Personal Selling and Sales Management, vol. 20, n° 4, p. 271-278.

Folger, R. et M.A. Konovsky (1989). « Effects of procedural and distributive justice to reactions to pay raise decisions », Academy of Management Journal, vol. 32, p. 115-130.

Foote, N. (1951). « Identity as the basis for a theory of motivation », American Sociological Review, vol. 26, p. 14-21.

Francesco, A.M. et Z.X. Chen (2004). « Collectivism in action. Its moderating effects on the relationship between organizational commitment and employee performance in China », Group and Organization Management, vol. 29, n° 4, p. 425-441.

Gakovic, A. et L.E. Tetrick (2003). « Psychological contract breach as a source of strain for employees », Journal of Business and Psychology, vol. 18, p. 235-246.

Garcia-Prieto, P., V. Tran et T. Wranik (2005). « Les théories de l’évaluation cognitive et de la différenciation des émotions : une clé pour comprendre le vécu émotionnel au travail », dans Comportement Organisationnel, Volume 1 : Contrat psychologique, émotions au travail, socialisation organisationnelle, sous la direction de N. Delobbe, O. Herrbach, D. Lacaze et K. Mignonac, Bruxelles, De Boeck, collection Méthodes et Recherches, p. 195-222.

Gerstner, C.R. et D.V. Day (1997). « Meta-analytic review of leader-member exchange theory : correlates and construct issues », Journal of Applied Psychology, vol. 82, n° 6, p. 827-844.

Gilliland, S.W. (1994). « Effects of procedural and distributive justice on reactions to a selection system », Journal of Applied of Psychology, vol. 79, p. 691-701.

Goris, J.R., B.C. Vaught et J.D. Pettit (2003). « Effects of trust in superiors and influence of superiors on the association between individual-job congruence and job performance/satisfaction », Journal of Business and Psychology, vol. 17, n°3, p. 327-343.

Gouldner, A.W. (1960). « The norm of reciprocity, a preliminary statement », American Sociology Review, vol. 12, n°2, p. 161-178.

Greenberg, J. (1982). « Approaching equity and avoiding inequity in groups and organizations », dans Equity and justice in social behavior, sous la direction de L. Greenberg et R.L. Cohen, New York, Academic Press, p. 389-435.

Greenberg, J. (1987). « Reactions to procedural injustice in payment distributions : do the means justify the ends ? », Journal of Applied Psychology, vol. 72, p. 55-61.

Hackett, R., P. Bycio et P. Hausdorf (1994). « Further assessments of Meyer and Allen’s (1991) three component model of commitment », Journal of Applied Psychology, vol. 79, p. 15-23.

Hrebiniak, L.G. et J.A. Alutto (1972). « Personal and role-related factors in the development of organizational commitment », Administrative Science Quarterly, vol. 18, p. 555-573.

Hurtz, G.M. et J.J. Donovan (2000). « Personality and job performance : the Big Five revisited », Journal of Applied Psychology, vol. 85, n°6, p. 869-879.

Hysong, S.J. et M.A. Quiñones (1997). The relationship between self efficacy and performance: a meta-analysis, 12th Annual Conference of the Society for Industrial and Organizational Pyschology, Saint-Louis.

Iaffaldano, M.T. et P.M. Muchinsky (1985). « Job satisfaction and job performance: a meta-analysis », Psychological Bulletin, vol. 97, p. 251-273.

Jaramillo, F., J. Prakash Mulki et G.W. Marshall (2005). « A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research », Journal of Business Research, vol. 58, p. 705-714.

Jelinek, R. et M. Ahearne (2005). « The ABC's of ACB : unveiling a clear and present danger in the sales forces », Industrial Marketing Management, vol. sous presse.

Johnson, J. et A. O’Leary-Kelly, (2003). « The effects of psychological contract breach and organizational cynicism : not all social exchange violations are created equal », Journal of Organizational Behavior, vol. 24, p. 627-647.

Judge, T.A., C.J. Thoresen, J.E. Bono et G.K. Patton (2001). « The job satisfaction – job performance relationship: a qualitative and quantitative review », Pyschological Bulletin, vol. 127, p. 376-407.

Kacmar, K.M., L.A. Witt, S. Zivnuska et S.M. Gully (2003). « The interactive effect of leader-member exchange and communication frequency on performance ratings », Journal of Applied Psychology, vol. 88, n°4, p. 764-772.

Kanfer, R. (1990). « Motivation theory and industrial and organizational psychology », dans Handbook of industrial and organizational psychology, sous la direction de M.D. Dunnette et L.M. Hough, Palo Alto, Consulting Psychologists Press, vol. 1, p. 75-170.

Kanfer, R. et P.L. Ackerman (1996). « A self-regulatory skills perspective to reducing cognitive interference », dans Cognitive interference theories: methods and findings, sous la direction de I.G. Sarason et B.R. Sarason, New York, Erlbaum, p. 153-171.

Kanfer, R., Sawyer, J., Early, C. et A. Lind (1987). « Fairness and participation in evaluation procedures : effects on task attitudes and performance », Social Justice Research, vol. 1, p. 235-249.

Keller, R.T. (1997). « Job involvement and organizational commitment as longitudinal predictors of job performance: a study of scientists and engineers », Journal of Applied Psychology, vol. 82, n° 4, p. 539-545.

Kelloway, E.K., C. Loughlin, J. Barling et A. Nault (2002). « Self-reported counterproductive behaviours and organizational citizenship behaviours : separate but related constructs », International Journal of Selection and Assessment, vol. 10, n°1/2, p. 143-151.

Kickul, J., (2001). « When organizations break their promises : employee reactions to unfair processes and treatment », Journal of Business Ethics, vol. 29, n°4, p. 289-307.

Kickul, J., S.W. Lester et E. Belgio (2004). «Attitudinal and behavioral outcomes of psychological contract breach : a cross cultural comparison of the United States and Hong Kong Chinese », International Journal of Cross Cultural Management, vol. 4, n° 2, p. 229-252.

Kickul, J.R., S.W. Lester et J. Finkl (2002). « Promise breaking during radical organizational change : do justice interventions make a difference ? », Journal of Organizational Behavior, vol. 23, p. 469-488.

Kierstead, J. (1998). « Personnalité et rendement au travail : aperçu de la recherche », Commission de la fonction publique du Canada, p. 1-8.

Klein, H.J. (1989). « An integrated control theory model of work motivation », Academy of Management Review, vol. 14, p. 150-172.

Klein, H.J., M.J. Wesson, J.R. Hollenbeck et B.J. Agle (1999). « Goal commitment and the goal setting process: conceptual clarification and empirical synthesis », Journal of Applied Psychology, vol. 84, p. 885-896.

Konovsky, M.A. (2000). « Understanding procedural justice and its impact on business organization », Journal of Management, vol. 26, p. 489-511.

Konovsky, M.A. et R. Cropanzano (1991). « Perceived fairness of employee drug testing as a predictor of employee attitudes and performance », Journal of Applied Psychology, vol. 76, p. 698-707.

Korsgaard, M.A. et L. Roberson (1995). « Procedural justice in performance evaluations », Journal of Management, vol. 21, p. 657-699.

Koys, D.J. (2001). « The effects of employee satisfaction, organizational citizenship behavior, and turnover on organizational effectiveness : a unit-level, longitudinal study », Personnel Psychology, vol. 54, p. 101-114.

Lagace, R.R. (1991). « An explorary study of reciprocal trust between sales managers and salespersons », Journal of Personal Selling and Sales Management, vol. 11, automne, p. 49-58.

Lee, K. et N.J. Allen (2002). « Organizational citizenship behavior and workplace deviance : the role of affect and cognition », Journal of Applied Psychology, vol. 87, n°1, p. 131-142.

Lee, K., J.J. Carswell et N.J. Allen (2000). « A meta-analytic review of occupational commitment: relations with person- and work-related variables », Journal of Applied Psychology, vol. 85, n° 5, p. 799-811.

LePine, J. A. et D. E. Johnson (2002). « The nature and dimensionality of organizational citizenship behavior : a critical review and meta-analysis », Journal of Applied Psychology, vol. 87, n°1, p. 52-65.

LePine, J.A. et L. Van Dyne (2001). « Voice and cooperative behavior as contrasting forms of contextual performance : evidence of differential relationships with big five personality characteristics and cognitive ability », Journal of Applied Psychology, vol. 86, n°2, p. 326-336.

Lester, S.W., W.H. Turnley, J.M. Bloodgood et M.C. Bolino (2002). « Not seeing eye to eye: differences in supervisor and subordinate perceptions of and attributions for psychological contract breach », Journal of Organizational Behavior, vol. 23, n° 3, p. 39-49.

Liden, R.C., J. Wayne et R.T. Sparrowe (2000). « An examination of the mediating role of psychological empowerment on the relations between the job, interpersonal relationships and work outcomes », Journal of Applied Psychology, vol. 85, n° 3, p. 407-416.

Locke, E.A. (1991). « Goal theory versus control theory: contrasting approaches to understanding work motivation », Motivation and Emotion, vol. 15, p. 9-28.

Locke, E.A. (1997). « The motivation to work: What we know », Advances in Motivation and Achievement, vol. 10, p. 375-412.

Locke, E.A. et G.P. Latham (1990). A theory of goal setting and task performance, Englewood Cliffs, N.J., Prentice-Hall.

Locke, E.A., K.N. Shaw, L.M. Saari et G.P. Latham (1981). « Goal setting and task performance : 1969-1980 », Psychological Bulletin, vol. 90, n°1, p. 125-152.

Lynch, P.D., R. Eisenberger et S. Armeli (1999). « Perceived organizational support : inferior versus superior performance by wary employee », Journal of Applied Psychology, vol. 84, n°4, p. 467-483.

Masterson, S.S., K. Lewis, B.M. Goldman et M.S. Taylor (2000). « Integrative justice and social exchange : the differing effects of fair procedures and treatement of work relationships », Academy of Management Journal, vol. 43, p. 738-748.

Mathieu, J.E. et D.M. Zajac (1990). « A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment », Psychological Bulletin, vol. 108, p. 171-194.

Mayer, R. et D. Schoorman (1992). « Predicting participation and production outcomes through a two-dimensional model of organizational commitment », Academy of Management Journal, vol. 35, p. 671-684.

McDonald, D.J. et P.J. Makin (2000). « The psychological contract, organizational commitment and job satisfaction of temporary staff », Leadership and Organizational Development Journal, vol. 21, n° 2, p. 84-91.

Mento, A.J., R.P. Steel et R.J. Karren (1987). « A meta-analytic study of the effects of goal setting on task performance: 1966-1984 », Organizational Behavior and Human Decision Processes, vol. 39, p. 52-83.

Meyer, J., S. Paunonen, I. Gellatly, R. Goffin et D. Jackson (1989). « Organizational commitment and job performance : it’s the nature of commitment that counts », Journal of Applied Psychology, vol. 74, p. 152-156.

Meyer, J.P. et N.J. Allen (1984). « Testing the ‘side-bet theory’ of organizational commitment : some methodological considerations », Journal of Applied Psychology, vol. 69, p. 372-378.

Meyer, J.P. et N.J. Allen (1997). Commitment in the workplace – Theory, research and application -, Thousand Oaks, Sage Publications.

Meyer, J.P., D.J. Stanley, L. Herscovitch et L. Topolnytsky (2002). « Affective, continuance, and Normative commitment to the organization: a meta-analysis of antecedents, correlates, and consequences », Journal of Vocational Behavior, vol. 61, p. 20-52.

Meyer, J.P., T.H. Becker et C. Vandenberghe (2004). « Employee commitment and motivation : an conceptual analysis and integrative model », Journal of Applied Psychology, vol. 89, n°6, p. 991-1007.

Miles, D.E., W.E. Borman, P.E. Spector et S. Fox (2002). « Building an integrated model of extra role work behaviours :a comparison of counterproductive work behaviour with organizational citizenship behaviour », International Journal of Selection and Assessment, vol. 10, n°1/2, p. 51-57.

Mitchell, T.R. et D. Daniels (2003). « Motivation », dans Handbook of Psychology, Industrial and Organizational Psychology, sous la direction de W.C Borman, D.R. Ilgen, R.J. Klimoski et I.B. Weiner, Hoboken, NJ: Wiley, vol. 12, p. 225-254.