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DEPARTMENT OF ELECTIONS City and County of San Francisco

JOHN ARNTZ

Director



CONSOLIDATED PRESIDENTIAL PRIMARY ELECTION -

JUNE 5, 2012



Pct 1101 Init. Call Time Problem Comments
11:25:54 AM Need Lights: The bulb on the seated voting booth does not work. Polling place needs replacement bulb.

Dispatch DL. (



11:41:25 AM District Driver Contacted: DL dispatched
11:28:44 AM Need Lights: Bulb in seated voting booth does not work. Dispatch DL with replacement bulb.
Time Resolved
12:05:27 PM

11:40:52 AM


Resolution Comment
District Lead replaced the light

Duplicate isue





Pct 1102 Init. Call Time Problem Comments
11:59:23 AM Other Polling Place Issues: Voter reports that a house at Cayuga and Cotter is flying a flag and it is confusing because he thought it was the polling place. Wonders if we can post a sign there directing voters to the PP one block down.

12:07:03 PM District Driver Contacted: DL dispatched

12:13:21 PM < Other: See Comments >: DL

12:32:05 PM < Other: See Comments >: DL reports it doesn't look like a pollin place; just a house with a flag pole.
Pct 1106 Init. Call Time Problem Comments
3:43:19 PM Edge Audio: INSP reports that voter came and requested Edge Audio ballot. INSP used card activator to load ballot but then encountered a message "Voter Verify" and machine froze. Send TECH to resolve.

3:47:46 PM Technician Contacted: FT Alan contacted ETA 10 min

Time Resolved
12:33:58 PM

Time Resolved
4:18:27 PM

Resolution Comment

Resolution Comment


4:01:25 PM Technician Contacted: FT on site reviewing situation. Voter had selected to vote on Insight and left. FT will call after further evaluation.

4:16:59 PM Technician Contacted: FT Alan reset audio jack and green light came on ready for Audio. Issue resolved Voting resumed.



Pct 1109 Init. Call Time Problem Comments
7:15:41 AM Edge Operations: Edge booted in manual mode with party types on touchscreen. Confirmed with Dominion that card slot is broken. Instructed PW to leave machine up and call us if anyone requests to use. Replace machine. Voting continues.

7:59:53 AM Computer Room: Prelat started on replacement machine

9:44:24 AM Computer Room: Requested Replacement Machine is ready to pick up at computer room.
Time Resolved
11:37:13 AM
Resolution Comment
driver is on the way back

7:33:28 AM Other Polling Place Issues: Missing the voter information kiosk 8:13:46 AM


7:51:45 AM District Driver Contacted: DL dispatched to deliver VIK or find it for Inspec

8:13:17 AM < Other: See Comments >: DL delivered VIK



Pct 1111 Init. Call Time Problem Comments
6:44:14 AM Other Polling Place Issues: Need one extension cord.
7:43:26 AM District Driver Contacted: DL dispatched to deliver cord
Time Resolved
7:55:59 AM
Resolution Comment
DL confirmed delivery


6:51:13 AM Other Soft Supplies: Primary Election Info Guides Needed in Languages other than English.
7:18:01 AM FED Contacted: She is on her way there with some info Guides in other languages

8:08:14 AM FED Contacted: The FED delivered them to the polling place.
Pct 1112 Init. Call Time Problem Comments
7:29:22 AM Insight Operations: There is some technical problem with the Insight. Please displace a technician there ASAP

to help fix the problem.



7:39:50 AM Technician Contacted: FT Bogden called ETA 15 min

8:08:39 AM




Time Resolved
8:03:01 AM

The FED delivered them to the polling place.




Resolution Comment
FT on site resolved problem with plug not tight on insight. Issue resolved voting resumed.


8:02:06 AM Technician Contacted: FT on site resolved problem with plug not tight on insight. Issue resolved voting resumed.



Pct 1113 Init. Call Time Problem Comments
12:58:28 PM Insight Ballot Jam: Voter inserted two cards at the same time. One jammed in front slot, one jammed underneath. Inspector cleared jam and ballots were re-inserted. Machine functioning, Voting continues.
Pct 1122 Init. Call Time Problem Comments
8:50:12 AM Edge Operations: INSP reports Edge printer not working. Dominion TECH there on morning visit is replacing printer cartridge. DO NOT dispatch Tech.
Pct 1124 Init. Call Time Problem Comments
7:07:54 AM Dispatch Bilingual: The polling place is missing a Chinese pollworker. Dispach a Chinese pollworker there
7:12:42 AM < Other: See Comments >: advised inspector to use voter assistance hotline
Pct 1125 Init. Call Time Problem Comments
8:48:21 PM Pollworker Issue: Clerk reports a voter (they have her name) lost an ear ring at the PP, instructed to give it to

FED who will bring it to pier and it will make it back to DOE and we will contact her!


Time Resolved
1:02:20 PM

Time Resolved
8:52:07 AM

Time Resolved
7:13:00 AM

Time Resolved
9:35:01 PM
Resolution Comment
Jam cleared, voting continues.

Resolution Comment
Tech already there on morning PP visit, no need to dispatch tech.

Resolution Comment
advised inspector to use voter assistance hotline

Resolution Comment
The FED called back and said the earring has been delivered to the voter. So she won't be bringing the earring to the pier.


9:10:14 PM FED Contacted: Left a message regarding this issue to the FED, will try to contact the FED again to make sure that the FED gets the message.

9:34:28 PM FED Contacted: The FED called back and said she undstood. She will bring the earring to the pier.

10:03:03 PM FED Contacted: The FED called back and said the earring has been delivered to the voter. So she won't be bringing the earring to the pier.



Pct 1128 Init. Call Time Problem Comments
11:37:56 AM Edge Printer Paper Low: Per tech: printer low message. Troubleshooting did not resolve issue. Replaced

VPAT. Old asset VP1128. New asset BKPVP002.


Pct 1129 Init. Call Time Problem Comments
Time Resolved
11:38:01 AM

Time Resolved
Resolution Comment


Resolution Comment

2:24:26 PM Other: S.O.S. Election Observer - Stacy McElyea was at this polling place. No issues. 2:26:41 PM





Pct 1133 Init. Call Time Problem Comments
6:31:49 AM Insight Operations: Plugged in and bright yellow sparks coming from red wire inside macine. Unplugged machine. INSP does not want to plug in again. FED said to call center.

6:37:37 AM Technician Contacted: FT Bogden ETA 15 min

Time Resolved
6:51:30 AM

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