These instructions are for immigrant visa applicants who are submitting financial and civil documents to the National Visa
Center (NVC) by uploading them to our online Consular Electronic Application Center (CEAC) at
ceac.state.gov/iv
.
All
applicants use CEAC to pay fees and submit the visa application form. However, only applicants who are applying for an
immigrant visa based on a family relationship and who are interviewing in specific countries can currently use CEAC to
submit documents to NVC.
To find out if you qualify to use this tool, please visit
nvc.state.gov/submit
.
STEP ONE: MAKE ELECTRONIC COPIES OF YOUR DOCUMENTS
G
ather all of the civil and financial documents that are required. You can either scan or take a photo of your documents.
Save those files on your computer so you can upload them.
CEAC will only accept files that are in a JPG, JPEG, or PDF
format. Each document must be its own file that is no larger than 2 MB.
If the original document is in color, please save
your scan or photo in color. Name your saved documents something obvious, such as your last name or case number
plus the document type. For example “Smith_John_birthcertificate.jpg.”
STEP TWO: LOG ONTO CEAC
Use your NVC case number and invoice ID number to log into
CEAC
. Both numbers are on the letter you received from
NVC. After logging in, look at the chart at the bottom of the
Summary Information
page. If you haven’t uploaded any
documents yet, it will say
Start Now
for each person on the far-right columns:
Affidavit of Support Documents & Financial
Evidence
(1)
and
Civil Documents
(2)
. See the picture below:
HOW TO UPLOAD DOCUMENTS TO CEAC
WEB: nvc.state.gov/ceac
PHONE: 1-603-334-0700
QUESTIONS: nvc.state.gov/ask
You will not be able to upload any civil documents for a visa applicant until he/she has submitted the immigrant visa
application. It will say
N/A
(not applicable) in the
Civil Documents
column until the Form DS-260 immigrant visa
application is completed on CEAC.
If you started uploading documents but did not finish, it will say
Incomplete
.
1
2
STEP THREE: UPLOADING CIVIL DOCUMENTS FOR VISA APPLICANTS
To begin uploading the required civil documents for each person who is applying for an immigrant visa, click on
Start Now
for the person whose documents you want to upload. You will be taken to a screen with a list of required documents
(3)
.
CEAC creates this list for each person based on the information submitted on his or her Form DS-260 visa application.
If the status of a document says
Missing
(4)
, you need to upload it. To begin,
click on the name of the document you want
to upload — for example,
Birth Certificate
(5)
.
After you select the document name, you will see a list of actions you can take. Click on
Attach Document
(6)
.
You’ll be taken to an upload screen (see image
at right). Click on
Browse
(7)
. This will open up
the search screen for your computer. Navigate to
the PDF, JPG, or JPEG file that you saved to
your computer earlier (the scan or photo of your
original document).
Click on the file name of the document you are
uploading. The name will appear in the
Select a
File
box
(8)
.
Click on the
Upload
button at the bottom of the
page
(9)
to upload this file
. Remember, if the file
is larger than 2 MB, you will receive an error
message.
Follow the same procedure for all of the
documents that are required. You must do this for
every person who is immigrating.
3
4
5
6
7
8
9
WEB: nvc.state.gov/ceac
PHONE: 1-603-334-0700
QUESTIONS: nvc.state.gov/ask
You can choose a different person from the drop-down box on this page
(10)
. You can also go back to your case’s
summary page to choose a different person and begin uploading his or her documents. You do not need to upload
everything at once. You can come back another day to finish.
You will know that the documents uploaded successfully if the
Status
column changes from
Missing
to
Uploaded
(11)
.
However, NVC will not be able to read your documents until you press the
Submit Documents
button.
This button will not
be available until you have uploaded all of the required civil documents for every person on your case.
Once you do that,
the
Submit Documents
button will turn red. Press that button
(12)
. The status on all of your civil documents will change
from
Uploaded
to
Submitted
(13)
. Now NVC will be able to read your documents.
10
11
12
13
Another way to tell that you have submitted everything that is required is to look on the case summary page. The
Civil
Documents
column for each visa applicant should read
Submitted
.
WEB: nvc.state.gov/ceac
PHONE: 1-603-334-0700
QUESTIONS: nvc.state.gov/ask
STEP FOUR: OPTIONAL CIVIL DOCUMENTS
Below the section where you upload the required civil documents, there is a section called
Optional Documents
. If there
is anything else you would like to submit, feel free to follow the same process to upload those documents. If there are no
other documents you would like the consular officer to consider, you may leave this section blank. You can always bring
additional documents or information to your visa interview at the U.S. Embassy or Consulate.
STEP FIVE: UPLOADING AFFIDAVIT OF SUPPORT DOCUMENTS FOR THE PETITIONER
In family-based immigration, the petitioner must prove that he/she is able to financially support the family members who
are applying to immigrate to the United States. This is called being a “financial sponsor.” The petitioner must complete
and upload to CEAC an Affidavit of Support Form along with evidence of his/her income. If the petitioner doesn’t have
enough income, he or she can ask other family members in the United States to also act as financial sponsors. You can
read more about this on our website at
nvc.state.gov/aos
(English) or
nvc.state.gov/aos/espanol
(Spanish). Any
additional financial sponsors must upload an Affidavit of Support Form and proof of income. There are several types of
Affidavit of Support Forms, which is also called the Form I-864. You can learn about these forms and the
required evidence of income on our website.
After you gather the documents that are required and save them to your computer as PDF, JPG, or JPEG files, go to the
case summary chart that appears when you log into CEAC. C
lick on
Start Now
for the financial sponsor whose
documents you want to upload
(14)
.
You will be taken to a screen with a list of required documents for the petitioner and any other financial sponsors you
have listed
(15)
.
WEB: nvc.state.gov/ceac
PHONE: 1-603-334-0700
QUESTIONS: nvc.state.gov/ask
14
15
To upload documents, follow the same procedures as detailed above for your civil documents. However, there are a few
important differences in the
Affidavit of Support
section, which are listed under Step Six.
STEP SIX: ADDITIONAL FINANCIAL DOCUMENTS
Financial sponsors should upload the Affidavit of Support form (from the Form I-864 series) under
Required AOS
Documents
.
But they should upload documents that show their
income under
Additional AOS Supporting Documentation
(16)
. This section is beneath the list of required documents.
Click on
Add a Document
(17)
.
WEB: nvc.state.gov/ceac
PHONE: 1-603-334-0700
QUESTIONS: nvc.state.gov/ask
16
You will then be taken to an upload
screen similar to the one you saw in the
steps above (see picture at right).
The only difference is that you need to
choose the type of proof you are
uploading – such as federal tax returns or
proof of assets – from the drop-down box
that appears
(18)
.
You still need to find the document that
you saved and press the
Upload
button.
Do this for each financial document that
you are submitting.
Don’t forget to press the red
Submit
Documents
button when you are done
uploading everything that is required to
prove your petitioner’s income. Just like
with your civil documents,
the status on
all of your financial sponsors’ documents
will change from
Uploaded
to
Submitted
.
Now NVC will be able to read these
documents.
17
18
WEB: nvc.state.gov/ceac
PHONE: 1-603-334-0700
QUESTIONS: nvc.state.gov/ask
STEP SEVEN: WAIT FOR FEEDBACK FROM NVC
After you have uploaded all of the required civil documents for each visa applicant, and all of the required financial
documents for your petitioner and other financial sponsors you have,
NVC will review all of these documents. They will
let you know if anything is incorrect or missing.
If everything that is needed to support your immigrant visa
application is there, the next step is for NVC to schedule your visa interview appointment.
NVC will provide you with feedback and instructions in the
Messages
section of your CEAC account
(19)
. Whenever
NVC updates your case’s status, they will post a message in CEAC and send an email alert to every email address
listed on your case.
19
WHERE TO GET INFORMATION AND HELP
Please visit our website for detailed information on the requirements for an immigrant visa:
How to use CEAC
nvc.state.gov/ceac
(English)
Civil documents
nvc.state.gov/document
(English)
nvc.state.gov/documento/espanol
(Spanish)
Affidavit of Support
nvc.state.gov/aos
(English)
nvc.state.gov/aos/espanol
(Spanish)
Contacting NVC
nvc.state.gov/ask
(English)
nvc.state.gov/ask/espanol
(Spanish)
Visa interviews
nvc.state.gov/interview
(English)
nvc.state.gov/interview/espanol
(Spanish)
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