Why use Skype? Why use Skype? Doing it on a mobile device Getting the environment right Prepare, Test and Practise Doing a presentation with slides Working with a partner organisation Backup plans Working with the PSTN Demo Final tips
Skype to Skype calls are free Skype to Skype calls are free Skype is cheaper than airline tickets Some friends/family are a long way away Video gives a much better sense of communication Sound quality can be better than a regular phone It’s pretty easy to install and set up It can be used for interviews
Voice delay can be difficult Voice delay can be difficult It can invade privacy It can be a barrier to doing work Not a whole lot else!
If you expect support for using Skype... If you expect support for using Skype... Or if the machine is college/dept owned... Then as your IT Support Staff first. It makes their life easier and yours!
At login, need to untick “Start Skype when the computer starts” At login, need to untick “Start Skype when the computer starts”
Now available for Android, iOS tablets and phones Can use front facing camera Use WiFi rather than 3G if possible Can be extremely useful Make sure battery is well-charged
Camera should be reasonable quality Camera should be reasonable quality - but you don’t need to spend a fortune
Echo-cancelling Microphones are useful for group situations Headset good for echo-cancelling for just one user Don’t rely on computer speaker and microphone Don’t run laptops on batteries!
Use wired rather than WiFi network connection if you can Use wired rather than WiFi network connection if you can 100kbits/s each way Shut down other applications - Other apps can have a huge impact on quality
Avoid Relays, Supernodes, TCP - You can see this stuff in technical call info
Make sure you are using a current or at least recent version of Skype
Avoid distractions in the background Avoid distractions in the background If you are wondering what is going on out of frame then ask! Use appropriate lighting and do it yourself too Be careful with bright sun as cameras are not as contrast-sensitive as human eyes Back-lighting creates silhouettes, too much light gives washed-out appearance Make sure cameras are at correct height so you can both look directly into them
Think about times of calls, sensitive to their timezone and yours Think about times of calls, sensitive to their timezone and yours - Shared spaces are bad for this
Dress appropriately for anything even semi-formal Don’t do anything on a skype call you wouldn’t do in person - They may have another screen or be recording!
Can use two channels Can use two channels One for interviewer, one for interviewee Pamela is a Skype add-on that you can use You should get permission to record (as part of the recording) It’s OK to ask if you are being recorded
Do you work better in the morning or evening? Do you work better in the morning or evening? When do they work better? Can you agree a time that works for both of you? Don’t be afraid to ask
Do a test call with someone you know who is nearby so you can meet them face to face afterwards and compare notes Do a test call with someone you know who is nearby so you can meet them face to face afterwards and compare notes Do test calls the day before the main call to test quality and agree time - Important to do at same time of day as the real call to check bandwidth etc.
Do another test 10 mins before if you wish This depends on how important the call is
You could have colleague send you a presentation for you to advance when they say You could have colleague send you a presentation for you to advance when they say Can put it on a projector and colleague on computer screen Make sure you are both on same slide More recent versions of Skype enable screen sharing - But this consumes more bandwidth so use with care
You may have a good relationship with your old school or University They may be willing to set up a Skype Room - Have better AV equipment
- Maybe a graphics tablet for showing working of problems
- Technical support to hand
Things can go wrong! Things can go wrong! Get a phone number you can call the other person on, in advance Be sure to ring other party if Skype fails and you can’t reconnect - They will need reassuring!
- You may be able to email
This costs money Can be much cheaper than using normal phones Quality not as good as skype-skype calls SMS also possible Can be useful for a function-specific phone number requirement
It’s OK to give this a go It’s OK to give this a go Don’t let the odd problem put you off - If it goes wrong you can try again
Digital natives are more comfortable with this stuff than you might think This isn’t the best way to speak and I would always prefer face-to-face
Thank you for attending today Thank you for attending today
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