Why use Skype?



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tarix14.10.2017
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#5074



Why use Skype?

  • Why use Skype?

  • Installing and Configuring

  • Doing it on a mobile device

  • Getting the environment right

  • Prepare, Test and Practise

  • Doing a presentation with slides

  • Working with a partner organisation

  • Backup plans

  • Working with the PSTN

  • Demo

  • Final tips



Skype to Skype calls are free

  • Skype to Skype calls are free

  • Skype is cheaper than airline tickets

  • Some friends/family are a long way away

  • It’s good to see someone as well as hear them

  • Video gives a much better sense of communication

  • Sound quality can be better than a regular phone

  • It’s pretty easy to install and set up

  • It can be used for interviews



Voice delay can be difficult

  • Voice delay can be difficult

  • It can invade privacy

  • It can be a barrier to doing work

  • Not a whole lot else!



If you expect support for using Skype...

  • If you expect support for using Skype...

  • Or if the machine is college/dept owned...

  • Then as your IT Support Staff first.

  • It makes their life easier and yours!



At login, need to untick “Start Skype when the computer starts”

  • At login, need to untick “Start Skype when the computer starts”



Now available for Android, iOS tablets and phones

  • Now available for Android, iOS tablets and phones

  • Can use front facing camera

  • Use WiFi rather than 3G if possible

  • Can be extremely useful

  • Make sure battery is well-charged



Camera should be reasonable quality

  • Camera should be reasonable quality

    • but you don’t need to spend a fortune
  • Echo-cancelling Microphones are useful for group situations

  • Headset good for echo-cancelling for just one user

  • Consider a data projector for a bigger interview panel

  • Don’t rely on computer speaker and microphone

  • Don’t run laptops on batteries!



Use wired rather than WiFi network connection if you can

  • Use wired rather than WiFi network connection if you can

  • 100kbits/s each way

    • Not much these days
  • Shut down other applications

    • Other apps can have a huge impact on quality
  • Avoid Relays, Supernodes, TCP

    • You can see this stuff in technical call info
  • Make sure you are using a current or at least recent version of Skype



Avoid distractions in the background

  • Avoid distractions in the background

  • If you are wondering what is going on out of frame then ask!

  • Use appropriate lighting and do it yourself too

  • Be careful with bright sun as cameras are not as contrast-sensitive as human eyes

  • Back-lighting creates silhouettes, too much light gives washed-out appearance

  • Make sure cameras are at correct height so you can both look directly into them



Think about times of calls, sensitive to their timezone and yours

  • Think about times of calls, sensitive to their timezone and yours

  • Best if both parties are alone

    • Shared spaces are bad for this
  • Dress appropriately for anything even semi-formal

  • Don’t do anything on a skype call you wouldn’t do in person

    • They may have another screen or be recording!


Can use two channels

  • Can use two channels

  • One for interviewer, one for interviewee

  • Pamela is a Skype add-on that you can use

  • You should get permission to record (as part of the recording)

  • It’s OK to ask if you are being recorded



Do you work better in the morning or evening?

  • Do you work better in the morning or evening?

  • When do they work better?

  • Can you agree a time that works for both of you?

  • Don’t be afraid to ask



Do a test call with someone you know who is nearby so you can meet them face to face afterwards and compare notes

  • Do a test call with someone you know who is nearby so you can meet them face to face afterwards and compare notes

  • Do test calls the day before the main call to test quality and agree time

    • Important to do at same time of day as the real call to check bandwidth etc.
  • Do another test 10 mins before if you wish

  • This depends on how important the call is



You could have colleague send you a presentation for you to advance when they say

  • You could have colleague send you a presentation for you to advance when they say

  • Can put it on a projector and colleague on computer screen

  • Make sure you are both on same slide

    • Use numbers!
  • More recent versions of Skype enable screen sharing

    • But this consumes more bandwidth so use with care


You may have a good relationship with your old school or University

  • You may have a good relationship with your old school or University

  • They may be willing to set up a Skype Room

    • Have better AV equipment
    • Maybe a graphics tablet for showing working of problems
    • Technical support to hand


Things can go wrong!

  • Things can go wrong!

  • Get a phone number you can call the other person on, in advance

  • Be sure to ring other party if Skype fails and you can’t reconnect

    • They will need reassuring!
    • You may be able to email


This costs money

  • This costs money

  • Can be much cheaper than using normal phones

  • Quality not as good as skype-skype calls

  • SMS also possible

  • Can be useful for a function-specific phone number requirement





It’s OK to give this a go

  • It’s OK to give this a go

  • Don’t let the odd problem put you off

    • If it goes wrong you can try again
  • Digital natives are more comfortable with this stuff than you might think

  • This isn’t the best way to speak and I would always prefer face-to-face



Thank you for attending today

  • Thank you for attending today



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