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Request Tracker (RT) issue solver documentation basic
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səhifə | 1/7 | tarix | 07.04.2023 | ölçüsü | 67,35 Kb. | | #104519 |
| Request Tracker (RT) issue solver documentation - basic
Date: Thu, 6 Apr 2023 07:04:59 +0000 (UTC) Message-ID: <1061502169.13.1680764699975@680d01693f69> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_12_1379071817.1680764699974" ------=_Part_12_1379071817.1680764699974 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html Request Tracker (RT) issue solver documentation - basic Request Tracker (RT) issue solver documentation - basic
For more advanced RT solver information, please see this article= : Reque= st Tracker (RT) issue solver documentation - Advanced
Included in this article:
=20 =20 - RT roles/terminology and email generation<= /li>=20
- Logging in to Request Tracker
=20 - How to view tickets in your queue(s)
=20 - The Basics tab=20
=20 - How to assign a ticket to an owner
=20 - Moving tickets into another queue
=20 - Priorities
=20 - Working with Tickets
=20 - Replying and Commenting on requests=20
=20 - = Replying
=20 - Commenting
=20 - Suppressing email notification on a re= ply or comment
=20 - Forward email from a ticket
=20 =20 - Resolving requests
=20 - View Requestor information
=20 - Using Internet Explorer 11
=20 =20 RT roles/terminology and email generation
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