Sato driver Installation Guide 05. book



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Printer Driver 

Installation Manual


Copyrights

Any unauthorized reproduction of the contents of this document, in part or whole, is strictly prohibited.



Limitation of Liability

SATO Corporation and its subsidiaries in Japan, the U.S. and other countries make no representations or 

warranties of any kind regarding this material, including, but not limited to, implied warranties of 

merchantability and fitness for a particular purpose. SATO Corporation shall not be held responsible for errors 

contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or 

consequential, in connection with the furnishing, distribution, performance or use of this material.

Specifications and contents in this document are subject to change without notice.

Be sure to perform a virus check for the USB memory or SD card before connecting it to the printer. SATO 

Corporation shall not be held responsible for a malfunction of the printer caused by a virus infection through 

the USB memory or SD card.



Trademarks

SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and 

other countries.

Secure Digital (SD) Card is a registered trademark of the SD Card Association. 

QR Code is a registered trademark of DENSO WAVE INCORPORATED.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

All other trademarks are the property of their respective owners.

Version: GBS-Printer Driver-r05-07-02-17IM

© 2017 SATO Corporation. All rights reserved.



1

SATO Driver Installation Manual

 Table of Contents ................................................................................... 1

1 Purpose of this Manual......................................................................... 3

2 Printer Driver Installation..................................................................... 5

2.1 SATO Printer Driver Installation using PrnInst ................................................ 5

2.1.1 Local Port Installation Steps ......................................................................................  7

2.1.2 Network Port Installation Steps ...............................................................................  10

2.1.3 USB Port Installation Steps .....................................................................................  15

2.1.4 Other Port Installation Steps....................................................................................  17

2.1.5 Printer Options.........................................................................................................  19

2.1.6 Installation Process .................................................................................................  20

2.2 PrnInst Based Driver Installation using Remote Desktop............................. 21

2.3 Printer Driver Installation using Windows Installer ....................................... 22

2.3.1 Plug and Play Driver Setup .....................................................................................  22

2.3.2 Printer Driver Available on Windows Update Site – Automatic Installation .............  23

2.3.3 Printer Driver Unavailable on Windows Update Site – Manual Installation .............  23

2.3.4 Preinstalling the Printer Drivers ...............................................................................  24

2.4 Additional Installation Options ........................................................................ 25

2.4.1 SATO Advanced Port Monitoring ............................................................................  25

Table of Contents



  Table of Contents

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3 Uninstalling a Printer Driver............................................................... 29

3.1 Uninstalling SATO Driver using PrnInst ......................................................... 29

3.2 Simultaneous Removal of Preloaded Printer Drivers using PrnInst............ 31

3.3 Uninstalling a Driver using Command Line Parameters ............................... 32

3.4 Uninstalling a Printer Driver using Windows Administrative Tools............. 33

3.5 Removing Drivers from Windows Driver Store .............................................. 34

4 Printer Driver Update ......................................................................... 37



4.1 Selecting the Drivers ........................................................................................ 37

4.2 Updating the Printer Drivers using PrnInst .................................................... 37

5 Import and Export Driver Settings Using Command Line Utility ...... 41

6 Troubleshooting.................................................................................. 43

6.1 Locked Printer Driver........................................................................................ 43

6.2 Possible Printer Driver Update Issues ............................................................ 45

7 Appendix: Command Line Parameters for PrnInst ............................ 47



7.1 INSTPRN – Printer Driver Installation ............................................................. 47

7.2 INSTMULTPRN – Installation of Multiple Printers.......................................... 47

7.3 LANG – Setting the PrnInst Language ............................................................ 48

7.4 UNINSTALL – Uninstall Printer ........................................................................ 50

7.5 UNINSTALLPRN – Uninstall specific Printer .................................................. 50

7.6 UNINSTALLALL – Uninstall all Printers .......................................................... 50

7.7 NOLICENCE – No License Display .................................................................. 51

7.8 NOCERT – Do not force Driver Certification when installing a Driver ......... 51

7.9 DIR – Change Start Browsing Path ................................................................. 51

7.10 PREINSTALL – Preinstall Driver Package .................................................... 52

7.11 UNINSTALLPACKAGE – Uninstall Driver Package...................................... 52

7.12 INSTALLPORTMON – Silent Installation of Port Monitor ............................ 53


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SATO Driver Installation Manual

The purpose of this installation manual is to successfully guide you through the process of printer driver 

installation.

This manual should be used in combination with printer installation and user manuals. Refer to the driver 

release notes for detailed information on the latest features, specifications, solved and known issues.



1

Purpose of this Manual




1  Purpose of this Manual

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SATO Driver Installation Manual



This page is intentionally left blank.


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SATO Driver Installation Manual

There are two ways to install SATO printer drivers. We recommend using the PrnInst application. The 

application is controlled by the graphical user interface or command line interface. An alternative option 

is to use the Windows Add printer process.

Refer to the corresponding sections of this manual to successfully perform the driver installation.

Before starting printer driver installation, make sure that you are logged in as an administrator.

2.1 SATO Printer Driver Installation using 

PrnInst

Printer Installation Wizard (PrnInst) is a dedicated application for installing printer drivers on Windows 

based systems.

PrnInst based installation is available for the devices that are connected to LAN networks or any 

computer port. For printers that support plug and play installation procedure, refer to 



Section 2.3.1 Plug 

and Play Driver Setup

.

Download the correct printer driver to your local disk and run the downloaded self-extractable .exe file. 



PrnInst starts automatically. Follow the wizard steps described below to install the driver.

1

Unzip the installation files to a selected folder.



2

Run PrnInst.exe



3

A welcome screen appears. Click Next.



2

Printer Driver Installation




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SATO Driver Installation Manual



4

Select Install Printer Driver and click Next.



5

Select the printer port and click Next.




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SATO Driver Installation Manual



2.1.1

Local Port Installation Steps

After selecting local port printer connection option, follow the steps below.



1

Select the appropriate printer model.



2

Select the local port to which your printer is connected.




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Note

Port(s) which are already taken by other printers are grayed-out and cannot be selected.




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Show all ports option displays all available ports on the system.

Note

If the printer supports bidirectional communication, its driver automatically reports which ports are suitable for 

the printer to connect to.

To configure the currently selected local port, click Configure. System dialog opens allowing you to set 

the appropriate port-specific values.

Click Next to proceed to 



Section 2.1.5 Printer Options

.



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2.1.2

Network Port Installation Steps

After selecting the network port printer connection option, install one of the printers which are discovered 

on the network, or install it manually.

Network Port Installation Using Network Discovery

Detect Network Printer window appears immediately after starting the network port installation process.

1

Mark the detected network printer and click Add.



Note

For printers that identify themselves by their series (and not by the exact model), select from the listed series 

of printers. These series may include multiple printer models. The selection will direct you to 

Section 2.1.5 

Printer Options

.



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2

If specific models of the detected printer are listed, select the appropriate one and click 



Next.

3

You are directed to 



Section 2.1.5 Printer Options

.

Note

Network discovery is available if the printer model supports bidirectional communication. 



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Manual Network Port Installation

Detect Network Printer window appears immediately after starting the network port installation process.

1

To start the manual network port printer driver installation, click Manual.



2

Select the appropriate printer model.




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3

Select Network Port window allows you to select which network port should your 

printer be connected to.



Create a new network port

This option opens the Add Network Port window. 




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• Port Name: defines the name for the newly created network port.

• Printer Name or IP Address: defines which printer (its name or IP address) connects to the newly 

created network port.

• Port Number: the number of the newly created network port. PrnInst suggests the number 

automatically.

Use an existing port

This option selects an automatically detected network port to connect the printer to. 

Enable Show all ports option to list all available (also non-network) ports.

Click Next to proceed to 



Section 2.1.5 Printer Options

.



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2.1.3

USB Port Installation Steps

When installing a USB printer, PrnInst automatically detects the connected printer using its Plug and 

Play ID.

1

Click Next after detecting the printer. PrnInst will take you to the final stage of printer 

driver installation process. 

Section 2.1.5 Printer Options

 window appears.



2

If the printer driver for the connected printer is already installed, PrnInst offers you to 

update it. Click Next to proceed to printer driver update.



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If driver does not recognize the printer Plug and Play ID, the Select Printer window appears. 

Click Next after selecting the printer model. PrnInst will take you to the final stage of printer driver 

installation process. 

Section 2.1.5 Printer Options

 window appears.




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2.1.4

Other Port Installation Steps

Other allows you to connect the printer to a dedicated port or to connect it manually. After selecting the 

Other port connection option, follow the steps below.

1

Select the appropriate printer model.




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2

Select the port for connecting the printer. The port can either be an existing or a newly 

added one.

• Add...: creates a new port. Press the button to open Advanced TCP/IP Port Configuration window.

• Configure: allows you to configure the local port. Refer to 

Section 2.1.1 Local Port Installation Steps

 

for details.



3

Click Next to proceed to 



Section 2.1.5 Printer Options

.



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SATO Driver Installation Manual



2.1.5

Printer Options

Printer Options window allows you to set printer identity parameters. 

• Printer name: sets custom printer name to make it easily recognizable after the installation.

• Driver version: information about the current driver version.

• Port name: information about the currently used port.

• Select language: defines driver user interface language.

Enable I want to use this printer as the Windows default printer to set the current printer as the 

default system printer.

Click Install to initiate the printer driver installation process.



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SATO Driver Installation Manual



2.1.6

Installation Process

Printer driver installation window appears after clicking Install.



Summary window appears after a successful installation.

Enable Install another printer if you wish to continue installing additional printers.

Click Exit to finish the installation.



2  Printer Driver Installation

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2.2 PrnInst Based Driver Installation using 

Remote Desktop

Printer mapping must be disabled when installing a printer driver using the remote desktop. 

To disable it, deselect Printers option of the Local Resources tab in the Remote Desktop Connection 

window.



2  Printer Driver Installation

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2.3 Printer Driver Installation using Windows 

Installer

Printer driver installation using Windows Installer is used on devices that are connected via one of the 

following ports:

• USB port

• Parallel port (LPT)

2.3.1

Plug and Play Driver Setup

During this procedure, Windows automatically detects the newly connected hardware using a plug and 

play event on both ports – USB and LPT.

Follow these steps to install a printer driver:



1

Connect the printer to a power outlet and turn it on.



2

Connect the printer to a computer using USB or LPT port.



3

The driver is located online and downloaded to the PC. Automatic installation starts 

immediately.

4

The installed printer is ready for printing.



Note

Automatic printer detection is supported on USB and LPT ports only. The driver needs to be installed using 

PrnInst on other ports.

The Add a printer detection procedure differs between various operating systems. Follow the steps 

described below.

The operating system automatically checks Windows Update and installs the driver.




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SATO Driver Installation Manual



2.3.2

Printer Driver Available on Windows Update Site – Automatic 

Installation

The printer driver is automatically downloaded and installed.

On the latest operating systems (Windows 7 and later), a system notification message is shown. If you 

click the notification message, the new Driver Software Installation dialog box is shown. Monitor the 

installation status using this dialog box:

2.3.3

Printer Driver Unavailable on Windows Update Site – Manual 

Installation

If the printer driver is unavailable on the Windows Update site, download the printer driver to the local 

disk. Follow these steps to install a printer driver using the manual Windows Add a printer procedure.

1

Connect the printer to power outlet and turn it on.



2

Connect the printer to a computer.



3

Windows detects the printer.



4

Windows Update automatically checks for the printer driver online and fails. Start with 

manual installation.

The manual driver installation varies between various operating systems. Follow the steps described 

below.

1

Open Control Panel and click Hardware and Sound -> Devices and Printers -> 



Device Manager.

2

Expand node Other devices. The installed printer is listed here.



3

Right-click the printer and select Update Driver Software.



4

At the message How do you want to search for driver software?, select Browse my 



computer for driver software.


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2.3.4

Preinstalling the Printer Drivers

Driver preinstallation option has two benefits:

• It speeds up the installation process – Windows Update is not contacted.

• It simplifies the USB printer installation when printer drivers are not available on the Windows 

Update site.

To preinstall a printer driver on Windows, use the PrnInst command line options.

Refer to chapter 6 

Appendix: Command Line Parameters for PrnInst

. If new hardware is detected 

through plug and play event (on USB or parallel port), the operating system automatically installs the 

preinstalled printer driver. It does not query Windows Update for the driver.



Syntax

PrnInst.exe /PREINSTALL=



Sample

PrnInst.exe /PREINSTALL=C:\Drivers\SAMPLE_DRIVER\SAMPLE_DRIVER.inf




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2.4 Additional Installation Options

2.4.1

SATO Advanced Port Monitoring

SATO Advanced Port Monitor installation is required to:

• Download graphics to the printer’s internal memory.

• Download bitmaps to the printer’s internal memory.

• Use bidirectional communication to check for the status of printers connected to the LAN port.

Installation

Follow these steps to install the SATO Advanced Port Monitor:

• Make sure that the printer is turned on and connected to:

• The computer – if the serial port (COM) or parallel port (LPT) connections are in use.

• The network – if a network (LAN) printer is in use.

• Follow 



Section 2.1.2 Network Port Installation Steps

 of the PrnInst installation wizard to install.

• A list of all detected network printers is shown.

• Select the printer on the list and click Add.



Note

If your printer has already been detected, click Add without waiting for the printer discovery to complete.

• If the printer is not connected using the network interface or if the network interface has not been 

detected, choose Manual Network Port Installation, select the appropriate port type. You can also 

click Manual while the printer discovery is still in progress in order to interrupt it. Advanced Port 

Monitoring Configuration window appears:

• Enter the port name and port-specific configuration for COM, TCP/IP or LPT port.




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During the download procedure, the Enable download checkbox should be selected. This option sets port 

timeout values to the values that are appropriate for downloading.



Note

This option has an impact on the printer performance. Do not select the Enable download setting during 

usual printing.



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This page is intentionally left blank.


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SATO Driver Installation Manual

Same as driver installation, there are two ways to uninstall SATO printer drivers. The standard method is 

to use the PrnInst through graphical user interface or command line. Another option is to use the 



Windows Administrative Tools.

Make sure that you are logged in as a user with sufficient rights for uninstalling the printer driver.

When removing a printer driver, make sure that:

• The printer is not set as a default printer.

• There are no print jobs waiting in the print queue.

• The printer is not locked by the Windows Spooler process.

If you are unable to delete the printer driver, perform one of the following actions:

• Restart the Windows Spooler.

• Delete print jobs from the Windows Spooler.

• Restart the computer when required in certain cases.



3.1 Uninstalling SATO Driver using PrnInst

To uninstall a printer driver using the PrnInst, follow these steps:



1

Start PrnInst and click Next.



2

Select Uninstall Printer Drivers and click Next.



3

Uninstalling a Printer 

Driver



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3

Select the printer driver to be removed and click Next.



4

Successful printer removal is confirmed.




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3.2 Simultaneous Removal of Preloaded Printer 

Drivers using PrnInst

Follow these steps to remove the preloaded printer drivers using PrnInst.



1

Start PrnInst and click Next.



2

Select Remove Preloaded Drivers and click Next.




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3

Select all the printers from the list and click Next.



Note

The Remove Preloaded Drivers option only removes the driver installation files from the system. To uninstall 

a driver, select Uninstall Printer Drivers in step 2.

3.3 Uninstalling a Driver using Command Line 

Parameters

Use the command line parameters to remove the printer drivers without interacting with GUI. Control the 

PrnInst with command scripts as defined in the following section.

Provide the printer name in the command line parameter UNINSTALLPRN.



Syntax

/UNINSTALLPRN=




Sample

PrnInst.exe "/UNINSTALLPRN=SATO"




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3.4 Uninstalling a Printer Driver using Windows 

Administrative Tools

Follow this procedure to delete a printer and to remove a printer driver from the system. Choose the 

procedure that is compatible with your operating system.

Note

For advanced users only. We recommend using PrnInst to uninstall the drivers.



1

To open the Print Management console, click Control Panel -> System and Security 

-> Administrative Tools and double-click Print Management.

2

Expand Print Servers - node.



3

Select Printers node.



4

Delete the printer.



5

Select Drivers node.



6

To delete a driver, select it and run Action -> Remove Driver Package.



Note

Print Management console is not available by default. Refer to the console instructions to activate it.




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3.5 Removing Drivers from Windows Driver 

Store

To completely remove all printer files from Windows driver store, follow the 

procedure described in this section.

1

Uninstall the printer driver. Refer to 



Uninstalling a Printer Driver on page 29



Note

When deleting the printer from your computer, this procedure only removes the printer as a device. Driver files 

still exist on the disk. When you connect the printer next time, Windows installs the stored printer driver that 

was previously used.

To verify which drivers are stored in the system, perform the following:

a. Open Command Prompt as an administrator.

b. Enter the following command: pnputil.exe -e



2

A list of all INF files for the installed drivers appears. They are named as 

oem.inf. Here is an example:

3

When searching for the appropriate INF file, check for:

• Driver package provider.

• Driver date and version.




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To delete a driver package, follow this procedure:

1

Open Command Prompt as administrator.

a. Open All programs –> Accessories Start menu group.

b. Right-click Command Prompt.

c. Select Run as administrator in the menu.

2

Run the following command to list all INF files: pnputil.exe -e



3

Find INF package to be removed (check Driver package provider, Driver date and 

Version to identify the correct package).

4

Delete package using the following command: pnputil.exe –f –d oem.inf

Replace  parameter with the number that is identified in step 2.

The utility deletes the INF file:




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This page is intentionally left blank.


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4.1 Selecting the Drivers

Most printer driver distributions contain printer drivers for several printers. In a single printer driver 

distribution, there are certain driver files that are shared among different printers.

Note

If you have installed several drivers from the same printer driver distribution, the drivers for all these printers 

are going to be updated if you update a single driver.

4.2 Updating the Printer Drivers using PrnInst

To update an existing printer driver, run PrnInst application for that specific printer.



1

Start PrnInst and click Next.



2

Select Update Printer Drivers and click Next.



4

Printer Driver Update




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3

Select a printer to update its driver.



4

Compare Installed version column with New version column for details about the 

version upgrade.

Note

• If printer drivers of the same multiple printer models share the same driver files, these printers are selected 

and upgraded simultaneously.

• Grayed-out printers are currently missing and cannot be updated.



5

 Click Update.




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6

Summary window appears after a successful driver update.

7

Click Exit to close PrnInst.



Update with Print Jobs In Spooler

With print jobs waiting in the Windows Spooler, PrnInst shows the following notification:




4  Printer Driver Update

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These two options are available:

• Manual mode – Delete current print jobs manually. To check if the queue is empty and to continue 

with the driver update, click Refresh.

• Automatic mode – PrnInst deletes all print jobs and continues with the installation.

To verify that the printer driver has been updated correctly, check the driver version in the About tab 

after the update. If the old version is shown, reboot Windows to finish the update process. 

On a 64-bit Windows operating system, there is a separate process named Splwow64.exe that allows 

32-bit applications printing using the 64-bit printer drivers. During the driver installation, a warning 

message shows that Splwow64.exe has locked the printer driver. After clicking Next, PrnInst restarts the 

Splwow64.exe process to unlock the printer driver.




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To speed up the process of importing and exporting and be able to control if not in the driver's user 

interface, you can use the command line utility. You can run it from the command (batch) files to 

automate the import and export process.

The utility ImportExportTool.exe can be found in the Tools folder of your SATO printer driver installation.

The syntax to use the command line utility is as follows:

ImportExportTool.exe


All parameters are mandatory.



• Printer_name: Specifies the name of the printer driver as is displayed in Devices and Printers. 

Make sure to enclose the name in double quotes, if it contains spaces.



• File_name: Specifies the name of the file that will either store the exported settings, or will be used 

as source of settings to be imported.



• Import|export: Specifies the command the utility will execute. Select Export to extract driver set-

tings and save them to the file. Select Import to read driver settings from the file and apply them to 

the driver.

5

Import and Export Driver 

Settings Using Command 

Line Utility




5  Import and Export Driver Settings Using Command Line Utility

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6.1 Locked Printer Driver

During the installation, PrnInst checks for applications that could lock the printer driver files. If detected, 

such applications will be shown.

WARNING

Locked drivers cannot be replaced.

With locked drivers present, the following options are available:

• Close the applications that are locking the printer driver.

• Stop the installation and restart the computer. After restarting, repeat the installation procedure.

• If closing the application window has no effect, use Task Manager to end the tasks. Refer to the 

examples below.

• Continue with the installation. New files are copied – installation is complete after restarting the 

computer.

Example 1: Windows Explorer Locking a Driver

If the printer properties have been checked in Devices and Printers, Windows Explorer locks the printer 

driver. Even after closing the Devices and Printers, Windows Explorer still locks the driver.

6

Troubleshooting




6  Troubleshooting

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In such case, restart Windows Explorer process in Task Manager -> Processes tab.

To restart the process, right-click Windows Explorer process and select Restart.



Example 2: Status Monitor Locking a Driver

In certain cases, Status Monitor application locks the printer driver and makes uninstalling a driver 

impossible.

To stop the Status Monitor, open the Task Manager and search for the Status Monitor in Processes 

tab. Right-click Status monitor and select End task.



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6.2 Possible Printer Driver Update Issues

The driver installer may try to update an already installed printer driver. There are several possible 

issues that prevent the driver update. The most common two causes are:

• Printer driver is locked. An application has locked it. This prevents the new driver from being 

installed. The driver files are copied, but unused until the operating system reboot.

• There are print jobs waiting to be printed. You must make sure that there are no jobs in queue. You 

must either print or delete jobs from Windows Spooler.

In most cases you will have to restart the computer to complete the printer driver installation. We 

recommend using PrnInst installation utility. The benefits are:

• PrnInst informs about possible issues.

• PrnInst helps resolving problems, which arise during the driver update.

To verify that the printer driver is updated correctly, verify the driver version in the About tab after the 

update. If the old version is still shown, reboot Windows to finish the update process.



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SATO Driver Installation Manual

Use the command line parameters to install the printer drivers without interacting with the PrnInst GUI. 

Control PrnInst with command scripts as defined in this section.



7.1 INSTPRN – Printer Driver Installation

Use this parameter to install a printer driver. Specify the printer name and the port that the driver should 

use. The specified printer name must match the actual name of the printer. To find out the correct name 

of the printer, refer to the 


.INF file. It contains the list of all available printer names. 

Search for the .INF file in the folder, where you have stored the printer driver installation files.



Syntax

/INSTPRN=xxxxxxxxx#yyyyy[#wwwww]

xxxxx - full printer driver name

yyyyy - port name

wwwww – printer destination name - optional

Sample

Use the /DIR parameter with the /INSTPRN parameter to define the printer driver location.



Note

INSTPRN must be the last specified parameter in the command line.



7.2 INSTMULTPRN – Installation of Multiple 

Printers

Use this parameter to simultaneously install drivers for multiple printers. Specify the printer name and 

port that the driver should use. Printer name must match the actual name of the printer.

To find out the correct name of the printer, refer to the


.INF file. It contains the list of all 

available printer names. Search for the .INF file in the folder, where you have stored the printer driver 

installation files.

7

Appendix: Command Line 

Parameters for PrnInst



7  Appendix: Command Line Parameters for PrnInst

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Syntax

/INSTMULTPRN=xxxxx

xxxxx - full file name and path of Printer Driver Installation List file

Syntax of Printer Driver Installation List file structure:

xxxxxxxxxxxxx#yyyyyyyyyyy#zzzzzzzzzz[#wwwwwwwww]

xxxxxxxxxxxxx - full path of start folder for "reading of .INF files"

yyyyyyyyyyy - full printer driver name

zzzzzzzzzz - port name

wwwwwwwwww – printer destination name - optional

Sample

PrnInst.exe /INSTMULTPRN=C:\tmp\PrinterList.tmp

For example, PrinterList.tmp file contains the following lines.

C:\Drivers\PRINTER1\#Printer1#LPT1:

C:\Drivers\PRINTER2\#Printer2#LPT2:

C:\Drivers\PRINTER3\#Printer3#LPT3:

Three printer drivers are installed in this sample – Printer1 (linked to LPT1 port), Printer2 (linked to LPT2 

port) and Printer3 (linked to LPT3 port).



7.3 LANG – Setting the PrnInst Language

Use this parameter to define the language used in the Printer Installation Wizard. The application always 

uses the default Windows operating system language. Default language is defined in Control Panel -> 

Regional and Language Options.

Use this parameter to specify other languages for the Printer Installation Wizard.



Note

If you omit this parameter, the default language is used.



Syntax

/LANG=xxx

 xxx -  language ID



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Sample

PrnInst.exe /LANG=GER



Language

Language ID

Chinese – Simplified

SCH

Chinese – Traditional

CHI

Croatian

CRO

Danish

DAN

Dutch

DUT

English

ENG

Finnish

FIN

French

FRA

German

GER

Greek

GRE

Hebrew

HEB

Hungarian

HUN

Italian

ITA

Japanese

JAP

Korean

KOR

Lithuanian

LIT

Polish

POL

Portuguese

POR

Russian

RUS

Slovak

SVK

Slovenian

SLO

Spanish

ESP

Swedish

SWE

Thai

TAI

Ukrainian

UKR


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7.4 UNINSTALL – Uninstall Printer

Use this parameter to run the PrnInst in the uninstall mode. You will see a list of installed printer drivers. 

Select one or more drivers to remove.

Syntax

/UNINSTALL



Sample

PrnInst.exe /UNINSTALL



7.5 UNINSTALLPRN – Uninstall specific Printer

Use this parameter to uninstall a specific printer driver from the system.



Note

Provide the exact printer name (as installed). We recommend to copy the printer name from Control Panel -> 



Printers & Faxes.

Syntax

/UNINSTALLPRN=xxxxx

xxxxx – the exact printer name you wish to uninstall

Sample

PrnInst.exe "/UNINSTALLPRN=SATO-Printer"



7.6 UNINSTALLALL – Uninstall all Printers

Use this parameter to uninstall all printer drivers from the Windows system.



WARNING

This action erases the entire range of installed printer drivers from the system.



Syntax

/UNINSTALLALL



Sample

PrnInst.exe /UNINSTALLALL




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7.7 NOLICENCE – No License Display

Use this parameter to start the application in a mode where no printer driver license and warranty 

information are shown during the installation.

Syntax

/NOLICENCE



Sample

PrnInst.exe /NOLICENCE



7.8 NOCERT – Do not force Driver Certification 

when installing a Driver

Use this parameter to prevent the PrnInst from using the certification installation if the driver has not 

been digitally signed. Even if the driver has been certified, an installation for normal non-certified driver 

will be used.



Syntax

/NOCERT


Sample

PrnInst.exe /NOCERT



7.9 DIR – Change Start Browsing Path

Use this parameter to specify the location of the drivers. The application will use this path to browse for 

the printer drivers. The default location is the folder with subfolders from where the application is started.

Note

DIR must always be the first parameter in the command line.



Syntax

/DIR=xxxxx

xxxxx - full path to start searching for .INF files

Sample

PrnInst.exe /DIR=C:\Drivers\




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7.10 PREINSTALL – Preinstall Driver Package

Use this parameter to preinstall the printer driver on the system. Windows will automatically find the 

driver needed when the user connects the printer.

Syntax

/PREINSTALL=xxxxx

xxxxx - full path pointing to the .inf file

Sample

PrnInst.exe /PREINSTALL=C:\Drivers\SAMPLE_DRIVER\SAMPLE_DRIVER.inf



7.11 UNINSTALLPACKAGE – Uninstall Driver 

Package

Use this parameter to uninstall the printer driver from the system. Windows cannot automatically find the 

driver of the printer, because it was removed from Windows Driver Storage.

Syntax

/UNINSTALLPACKAGE=xxxxx

xxxxx - full path pointing to the .inf file

Sample

PrnInst.exe /UNINSTALLPACKAGE=C:\Drivers\SATO\SATO-printer.inf




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7.12 INSTALLPORTMON – Silent Installation of 

Port Monitor

Use this parameter to silently install a port monitor from the printer driver distribution. When using this 

command, do not use any other commands from the command line list. Note that this installation does 

not install the printer driver, just the Port Monitor.



Syntax

/INSTALLPORTMON /name=aaaaa [/type=bbbbb] [/monitor=ccccc] [/inf=ddddd] []



Network port type

/ip=eeeee [/port=fffff]



Serial port type

/port=ggggg [/baudRate=hhhhh] [/dataBits-iiiii] [/parity=jjjjj]

[/stopBits=kkkkk] [/flowControl=lllll]

Parallel port type

/port=mmmmm [/reception=nnnnn] [/receptionInterval=ooooo]

[/transmission=ppppp]

Specific port types

[/download=rrrrr] [/printingTimeout=qqqqq] [/downloadTimeout=sssss]

aaaaa – port name that will be shown in the port list

bbbbb – type of port . Parameter is omissible, depending on the Port Monitor.

ccccc – name of the Port Monitor being installed. Port monitor name can be found in information 

installation (.inf) file. Omissible if there is only 1 port monitor.

ddddd – folder location of the information installation file containing Port Monitor. Search for installation 

information files is subfolder recursive. Omissible if there is only one information file in Printer Installation 

Wizard folder (or subfolders).

LAN Port

eeeee – ip address of the printer on the network.

fffff – printer’s network port number. Parameter is omissible, depending on the Port Monitor.



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COM Port

ggggg – systems COM port number (example for COM3: value is 3)

hhhhh – baud rate of serial port in bits per second (valid values: 100, 300, 600, 1200, 2400, 4800, 9600, 

14400, 19200, 38400, 57600, 115200, 128000, 256000)

iiiii – data bits parameter for serial port. (Valid values: 5, 6, 7, 8)

jjjjj – parity parameter for serial communication. (Valid values: none, odd, even, mark, space)

kkkkk – stop bits parameter. (Valid values: 1, 1.5, 2)

lllll – flow control parameter (Valid values: xonxoff, hardware, none)



LPT Port

mmmmm – systems LPT port number (example for LPT1: value is 1)

nnnnn - reception timeout for LPT port when download function is enabled.

Parameter is omissible and default value is 500 ms.

ooooo – reception interval for LPT port when download function is enabled.

Parameter is omissible and default value is 200 ms.

ppppp – transmission for LPT port when download function is enabled.

Parameter is omissible and default value is 3000 ms.



Specific Ports

rrrrr – enabled port specifics for downloading to printer.

Parameter is omissible, default value is disabled. (Valid values: 0 - disabled, 1 - enabled)

qqqqq – printing timeout value in milliseconds for port specific communication.

Parameter is omissible and default value is 50 ms.

sssss - download timeout value in milliseconds for port specific communication.

Parameter is omissible and default value is 7000 ms.



7  Appendix: Command Line Parameters for PrnInst

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Sample

PrnInst.exe /INSTALLPORTMON "–monitor=Advanced Port Monitor" /name=MyNewPort /

ip=192.168.1.5 /port=9100

PrnInst.exe /INSTALLPORTMON –inf=c:\temp\driver\ "/monitor=Advanced Port Monitor" /

name=NewLanPort /ip=192.100.021.005 /port=9100

PrnInst.exe /INSTALLPORTMON /inf=c:\temp\driver\ "/monitor=Specific Port Monitor" /ip=192.100.1.1 /

type=LAN

PrnInst.exe /INSTALLPORTMON "/monitor=Specific Port Monitor" /name=MySerialPort /type=COM /

port=3 /baudRate=128000 /dataBits=8 /Parity=Even /flowControl=none /StopBits=2

PrnInst.exe /INSTALLPORTMON "/monitor=Specific Port Monitor" /name=MySerialPort2 /type=COM /

port=1 /baudRate=19200 /dataBits=8 /Parity=none /flowControl=Hardware /StopBits=1.5

PrnInst.exe /INSTALLPORTMON "/monitor=Specific Port Monitor" /name=MyParallelPort /type=LPT /

port=3



Extensive contact information for worldwide 

SATO operations can be found on the Internet at 



www.satoworldwide.com

Document Outline

  • Table of Contents
  • Purpose of this Manual
  • Printer Driver Installation
    • 2.1 SATO Printer Driver Installation using PrnInst
      • 2.1.1 Local Port Installation Steps
      • 2.1.2 Network Port Installation Steps
      • 2.1.3 USB Port Installation Steps
      • 2.1.4 Other Port Installation Steps
      • 2.1.5 Printer Options
      • 2.1.6 Installation Process
    • 2.2 PrnInst Based Driver Installation using Remote Desktop
    • 2.3 Printer Driver Installation using Windows Installer
      • 2.3.1 Plug and Play Driver Setup
      • 2.3.2 Printer Driver Available on Windows Update Site – Automatic Installation
      • 2.3.3 Printer Driver Unavailable on Windows Update Site – Manual Installation
      • 2.3.4 Preinstalling the Printer Drivers
    • 2.4 Additional Installation Options
      • 2.4.1 SATO Advanced Port Monitoring
  • Uninstalling a Printer Driver
    • 3.1 Uninstalling SATO Driver using PrnInst
    • 3.2 Simultaneous Removal of Preloaded Printer Drivers using PrnInst
    • 3.3 Uninstalling a Driver using Command Line Parameters
    • 3.4 Uninstalling a Printer Driver using Windows Administrative Tools
    • 3.5 Removing Drivers from Windows Driver Store
  • Printer Driver Update
    • 4.1 Selecting the Drivers
    • 4.2 Updating the Printer Drivers using PrnInst
  • Import and Export Driver Settings Using Command Line Utility
  • Troubleshooting
    • 6.1 Locked Printer Driver
    • 6.2 Possible Printer Driver Update Issues
  • Appendix: Command Line Parameters for PrnInst
    • 7.1 INSTPRN – Printer Driver Installation
    • 7.2 INSTMULTPRN – Installation of Multiple Printers
    • 7.3 LANG – Setting the PrnInst Language
    • 7.4 UNINSTALL – Uninstall Printer
    • 7.5 UNINSTALLPRN – Uninstall specific Printer
    • 7.6 UNINSTALLALL – Uninstall all Printers
    • 7.7 NOLICENCE – No License Display
    • 7.8 NOCERT – Do not force Driver Certification when installing a Driver
    • 7.9 DIR – Change Start Browsing Path
    • 7.10 PREINSTALL – Preinstall Driver Package
    • 7.11 UNINSTALLPACKAGE – Uninstall Driver Package
    • 7.12 INSTALLPORTMON – Silent Installation of Port Monitor

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