User Guide

CONSULT/REQUEST

TRACKING

USER MANUAL

Version 3.0

February 2016
Department of Veterans Affairs

Office of Information & Technology

Product Development

Revision History

Patch/Change	Pages	Date	Technical Writer/Project Manager
GRMC*3*81 – Changed the Earliest Appropriate Date to Clinically Indicated Date	Pages 16, 22, 33, Error: Reference source not found	February 2016	T. Robinson, K. Condie
GMRC*3*75 - Modified description for CONSULT/REQUEST UPDATED; added description of RAS and HCPS to Glossary	Pages 150, 159, 160	August 2014	J. Pappas, P. Yeager
GMRC*3*82 - Modified SF 513 Image to reflect SSN format change	Pages 22, 32	January 2015	D Burger P Behuniak
GMRC*3*73-ICD-10 Remediation	Pages 4, 78-81	February 2014	J. Green C. Hinton
GMRC*3*73- Added info to description for CONSULT/REQUEST UPDATED and Consult/Request Has an Added Comment	Pages 150, 156	February 2014	J. Green
GMRC*3*71 -Modified description for CONSULT/REQUEST UPDATED	Pages 150	August 2011	G. Werner
Earliest Appropriate Date Patch 66		February 2011	C. Arceneaux, K. Condie
Combat Veteran (CV) status added to SF 513		August 2009	C. Arceneaux, K. Condie
Updates/corrections to patient and provider names to comply with SOP 192-352		April 2006	J. Green, P. Landy
SOP 192-352 applied (scrubbed)		December 2004	C Arceneaux, P. Landy
Include Patch 25		June 2002
Include Patch 22 & 25		April 2002
Include Patch 17		November 2001
Include Patch 21		June 2001
Include Patch 15, 19, and 20		February 2001
Include Patches 13, 14, 16, and 18		October 2000
Add Patches 6 thru 8, 11, and 12		July 2000
Include Patches 1 thru 5		September 1998
Originally released		December 1997

Table of Contents

Table of Contents iv

Introduction 1

Overview 2

Enhancements since Version 2.5 4

Relations with other VistA Components 6

Related Manuals and Other References 8

Package Management 9

Service Update and Tracking Security 9

Package Operation 11

Workflow 12

Quick Orders 34

Using the Consults Package with TIU 36

Using the Consults Package with Medicine 52

Using the Consults Package with Clinical Procedures 55

Windows Quick Start 56

Introduction 58 56

Package Reference 94

General Service User Menu 94

Consult Status 102

Actions 106

Notifications about Consults and Requests 139

Glossary 159

Index 161

Introduction

The Consult/Request Tracking User Manual provides descriptions of Consults’ options and other information required to effectively use the Consult/Request Tracking package (or Consults).

This manual is for people who use the Consults package in the course of their hospital duties, including:

• 
  Care providers: doctors, nurses, pharmacists, and therapists who make or service requests for consultations on patients.
  
• 
  Clerical staff, who assist the above-mentioned people.
  
• 
  Quality Assurance and management, who have an interest in seeing that VA patients receive the best possible care.
  
• 
  Consults functionality is available from a Windows interface (GUI—Graphical User Interface) on a PC workstation or from a roll-and-scroll List Manager (LM) interface on a traditional CRT (Cathode Ray Tube) terminal or terminal emulation software on a PC workstation.
  

You can pull out parts of this manual, such as the User Introduction to GUI section or the Package Operation section, to use for unit training or reference. General parts of this manual, such as the Package Orientation section, have been written with examples from Consults to make the general information more meaningful to this application.