Importance of good problem-solving and decision-making
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05.12.2017
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Bu səhifədəki naviqasiya:
McKinsey’s problem solving approach
What is a good problem definition
Problem statement
Step 2: Structure the problem
The issue tree is a valuable tool to disaggregate a problem into core sub-questions that need to be addressed to answer the main question
Good issue trees meet MECE and 80/20 rule requirements
Good logic trees help prioritise issues and allocate responsibilities to team members
Methods for prioritising
Summary versus synthesis: what’s the difference
Step 7: Develop recommendations
Importance of good problem-solving
and decision-making
Objectives and approach for session
McKinsey’s problem solving approach
The
problem-solving cycle
Step 1: Define the problem
What is a good problem definition?
Problem statements help sharpen your thinking about the problem
One idea of what a good problem definition looks like…
Problem
statement
Example problem statement: Oilco refinery
Good problem solving: Oilco refinery
Step 2:
Structure the problem
Problem solving requires we answer a number of difficult questions
What is an issue tree and why is it important?
The issue tree is a valuable tool to disaggregate a problem into core sub-questions that need to be addressed to answer the main question
Basic
principle of the issue tree
Good issue trees meet MECE and 80/20 rule requirements
Let’s try out an example
Example
Issue tree solution
Good logic trees help prioritise issues and allocate responsibilities to team members
Purpose of prioritisation
How to prioritise
Methods for prioritising
Step 4:
Issue analysis and work plan
Step 5: Analysis
Step 6: Synthesise findings
Summary versus synthesis: what’s the difference?
Summary versus synthesis: extracting
a higher level of meaning
Synthesis helps develop a powerful and effective main message
Step 7: Develop recommendations
Last chance for any questions…
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