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B
 Business etiquette
Focus the attention of the students on the section heading and 
elicit/explain the meaning of 
etiquette
. 
1
Get students to tick the boxes and then compare with a 
partner. In a multilingual class, put students into pairs with 
people of different nationalities/cultures.
2
Get students to do the exercise and then check the answers.
3
Before doing the exercise, do an example with the class.
After checking the answers, you could ask students to read 
the text more carefully and fi nd other words which have a 
similar meaning to etiquette (
protocol
– point 7; 
courtesy
– point 11).
4
Read the instructions and the steps to the class, put students 
into pairs, and get them to do the exercise together. Then 
check the answers with the class.
5
Get students to discuss the answer to this question with 
a partner. In a multilingual class, get students of different 
nationalities to work together.
6
Get students to do the exercise and then check the answers.
7
As in Exercise 5, get students of different nationalities to work 
together.
Focus on … the passive infi nitive
After checking the answers to sentences d–i, ask students 
if these sentences are all true about business etiquette in 
Singapore (yes).
Extra practice
Alternatively, students can research business etiquette in another 
country. In a multilingual class, they could research etiquette in 
a foreign partner’s country, then give feedback to this student to 
see how many of the points he/she agrees with.
Another idea would be to group students and play a game of 
‘Call my Bluff’: students choose a country and write three or 
four sentences about etiquette in that country (the weirder the 
better), one of them being false. The other students in the class 
have to decide which sentence is false.
More activities
Students will fi nd lots of other information about Singapore 
on the www.wikipedia.org website. They could fi nd out more 
about the different groups of people, for example, or the 
geography of the country. Alternatively, they could fi nd out 
about it as a tourist destination, or about Chinese New Year.