How to go about a digital transformation

What is actually a digital transformation?

A digital transformation refers to the process of utilizing digital technologies to fundamentally change how organizations operate, create value, and interact with their customers, employees, and other stakeholders. More precisely, a digital transformation is a step-change to the existing business model and operating model of an organization. While most components of a business and operating model will remain the same, some aspects are fundamentally changed (the step-change). These transformative step-changes then typically lead to a number of follow-on changes and required adaptations in related areas, since all aspects of a business- and operating model are highly interconnected.
A digital transformation involves leveraging digital technologies, such as big data analytics, artificial intelligence, cloud computing, Internet of Things (IoT), blockchain, and others, to automate and streamline business processes, enhance customer experiences and enable new business models and revenue streams.
Digital transformation is not just about adopting new technologies; it also involves rethinking and redesigning business processes, organizational structures, and culture to align with the new digital reality. It requires a comprehensive and holistic approach that involves numerous stakeholders and functions of an organization.
The ultimate goal of digital transformation is to drive innovation, increase efficiency, improve agility, and create new value for customers and stakeholders.

The following chart – the UNITE building blocks of digitalization – provides a high-level overview of the key aspects of a Digital Transformation.

The UNITE building blocks of digitalization covering both innovation and digital transformations of organizations
Proudly shared OpenSource. Designed by Stefan F. Dieffenbacher from Digital Leadership AG.
So if we want to transform, you have to consider much broader picture then just technology: you have to also consider your business model and strategy, culture, processes and organizational structures as well as your value chains and value propositions.
Overall, a digital transformation touches upon many aspects of an organization, and it requires a comprehensive and integrated approach that involves all stakeholders and functions of the organization.

3.