| eGovernment in Austria
January 2015
[
35
]
Other Infrastructure
Electronic File System (ELAK)
The Electronic File system was introduced in order to
replace paper-based filing
and
archiving
in all Austrian ministries. An electronic file is created for every written request
requiring an answer and every internal work of possible further interest. In this way, every
procedure can be easily audited anytime by viewing the file. The electronic file system at
federal level means that many procedures can now be conducted more efficiently
facilitating inter-administrative transactions, which can now be processed using just one
medium. The introduction of ELAK brought about significant savings.
Electronic Delivery Service
In 2008 and 2009, the first two privately run delivery services became operational
conforming to the legal regulations and technical specifications for electronic delivery.
Between 2004 and 2008, the Austrian Government operated an official electronic delivery
service (
Zustelldienst
), designed to enable administrative procedures to be conducted by
citizens from the application stage to delivery via the Internet. The service allows public
administrations and citizens to exchange messages with the guarantee that messages are
effectively sent and received. It provides users with
Dostları ilə paylaş: | 
