Job interview

Interviewee performance Interviewer evaluations of applicant responses also tend to be colored by how an applicant behaves in the interview. These behaviors may not be directly related to the constructs the interview questions were designed to assess, but can be related to aspects of the job for which they are applying. Applicants without realizing it may engage in a number of behaviors that influence ratings of their performance. The applicant may have acquired these behaviors during training or from previous interview experience. These interviewee performance constructs can also be classified into three categories: social effectiveness skills, interpersonal presentation, and personal/contextual factors.
Social effectiveness skills:

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  Impression management: Applicants' attempt to make sure the interviewer forms a positive impression of them^[12][13]
  
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  Social skills: Applicants' ability to adapt his/her behavior according to the demands of the situation to positively influence the interviewer
  
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  Self-monitoring: Applicants' regulation of behaviors to control the image presented to the interviewer
  
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  Relational control: Applicants' attempt to control the flow of the conversation
  

Interpersonal presentation:

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  Verbal expression: Pitch, rate, pauses, tone
  
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  Nonverbal behavior: Gaze, smile, hand movement, body orientation
  

Personal/contextual factors:

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  Interview training: Coaching, mock interviews with feedback
  
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  Interview experience: Number of prior interviews
  
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  Interview self-efficacy: Applicants' perceived ability to do well in the interview
  
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  Interview motivation: Applicants' motivation to succeed in an interview
  

Job-irrelevant interviewer biases The following are personal and demographic characteristics that can potentially influence interviewer evaluations of interviewee responses. These factors are typically not relevant to whether the individual can do the job (that is, not related to job performance), thus, their influence on interview ratings should be minimized or excluded. In fact, there are laws in many countries that prohibit consideration of many of these protected classes of people when making selection decisions. Using structured interviews with multiple interviewers coupled with training may help reduce the effect of the following characteristics on interview ratings. The list of job-irrelevant interviewer biases is presented below.