Printer Driver
Installation Manual
Copyrights
Any unauthorized reproduction of the contents of this document, in part or whole, is strictly prohibited.
Limitation of Liability
SATO Corporation and its subsidiaries in Japan, the U.S. and other countries make no representations or
warranties of any kind regarding this material, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose. SATO Corporation shall not be held responsible for errors
contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or
consequential, in connection with the furnishing, distribution, performance or use of this material.
Specifications and contents in this document are subject to change without notice.
Be sure to perform a virus check for the USB memory or SD card before connecting it to the printer. SATO
Corporation shall not be held responsible for a malfunction of the printer caused by a virus infection through
the USB memory or SD card.
Trademarks
SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and
other countries.
Secure Digital (SD) Card is a registered trademark of the SD Card Association.
QR Code is a registered trademark of DENSO WAVE INCORPORATED.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
All other trademarks are the property of their respective owners.
Version: GBS-Printer Driver-r05-07-02-17IM
© 2017 SATO Corporation. All rights reserved.
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SATO Driver Installation Manual
Table of Contents ................................................................................... 1
1 Purpose of this Manual......................................................................... 3
2 Printer Driver Installation..................................................................... 5
2.1 SATO Printer Driver Installation using PrnInst ................................................ 5
2.1.1 Local Port Installation Steps ...................................................................................... 7
2.1.2 Network Port Installation Steps ............................................................................... 10
2.1.3 USB Port Installation Steps ..................................................................................... 15
2.1.4 Other Port Installation Steps.................................................................................... 17
2.1.5 Printer Options......................................................................................................... 19
2.1.6 Installation Process ................................................................................................. 20
2.2 PrnInst Based Driver Installation using Remote Desktop............................. 21
2.3 Printer Driver Installation using Windows Installer ....................................... 22
2.3.1 Plug and Play Driver Setup ..................................................................................... 22
2.3.2 Printer Driver Available on Windows Update Site – Automatic Installation ............. 23
2.3.3 Printer Driver Unavailable on Windows Update Site – Manual Installation ............. 23
2.3.4 Preinstalling the Printer Drivers ............................................................................... 24
2.4 Additional Installation Options ........................................................................ 25
2.4.1 SATO Advanced Port Monitoring ............................................................................ 25
Table of Contents
Table of Contents
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SATO Driver Installation Manual
3 Uninstalling a Printer Driver............................................................... 29
3.1 Uninstalling SATO Driver using PrnInst ......................................................... 29
3.2 Simultaneous Removal of Preloaded Printer Drivers using PrnInst............ 31
3.3 Uninstalling a Driver using Command Line Parameters ............................... 32
3.4 Uninstalling a Printer Driver using Windows Administrative Tools............. 33
3.5 Removing Drivers from Windows Driver Store .............................................. 34
4 Printer Driver Update ......................................................................... 37
4.1 Selecting the Drivers ........................................................................................ 37
4.2 Updating the Printer Drivers using PrnInst .................................................... 37
5 Import and Export Driver Settings Using Command Line Utility ...... 41
6 Troubleshooting.................................................................................. 43
6.1 Locked Printer Driver........................................................................................ 43
6.2 Possible Printer Driver Update Issues ............................................................ 45
7 Appendix: Command Line Parameters for PrnInst ............................ 47
7.1 INSTPRN – Printer Driver Installation ............................................................. 47
7.2 INSTMULTPRN – Installation of Multiple Printers.......................................... 47
7.3 LANG – Setting the PrnInst Language ............................................................ 48
7.4 UNINSTALL – Uninstall Printer ........................................................................ 50
7.5 UNINSTALLPRN – Uninstall specific Printer .................................................. 50
7.6 UNINSTALLALL – Uninstall all Printers .......................................................... 50
7.7 NOLICENCE – No License Display .................................................................. 51
7.8 NOCERT – Do not force Driver Certification when installing a Driver ......... 51
7.9 DIR – Change Start Browsing Path ................................................................. 51
7.10 PREINSTALL – Preinstall Driver Package .................................................... 52
7.11 UNINSTALLPACKAGE – Uninstall Driver Package...................................... 52
7.12 INSTALLPORTMON – Silent Installation of Port Monitor ............................ 53
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SATO Driver Installation Manual
The purpose of this installation manual is to successfully guide you through the process of printer driver
installation.
This manual should be used in combination with printer installation and user manuals. Refer to the driver
release notes for detailed information on the latest features, specifications, solved and known issues.
1
Purpose of this Manual
1 Purpose of this Manual
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There are two ways to install SATO printer drivers. We recommend using the PrnInst application. The
application is controlled by the graphical user interface or command line interface. An alternative option
is to use the Windows Add printer process.
Refer to the corresponding sections of this manual to successfully perform the driver installation.
Before starting printer driver installation, make sure that you are logged in as an administrator.
2.1 SATO Printer Driver Installation using
PrnInst
Printer Installation Wizard (PrnInst) is a dedicated application for installing printer drivers on Windows
based systems.
PrnInst based installation is available for the devices that are connected to LAN networks or any
computer port. For printers that support plug and play installation procedure, refer to
Section 2.3.1 Plug
and Play Driver Setup
.
Download the correct printer driver to your local disk and run the downloaded self-extractable .exe file.
PrnInst starts automatically. Follow the wizard steps described below to install the driver.
1
Unzip the installation files to a selected folder.
2
Run PrnInst.exe
3
A welcome screen appears. Click Next.
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4
Select Install Printer Driver and click Next.
5
Select the printer port and click Next.
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2.1.1
Local Port Installation Steps
After selecting local port printer connection option, follow the steps below.
1
Select the appropriate printer model.
2
Select the local port to which your printer is connected.
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Note
Port(s) which are already taken by other printers are grayed-out and cannot be selected.
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Show all ports option displays all available ports on the system.
Note
If the printer supports bidirectional communication, its driver automatically reports which ports are suitable for
the printer to connect to.
To configure the currently selected local port, click Configure. System dialog opens allowing you to set
the appropriate port-specific values.
Click Next to proceed to
Section 2.1.5 Printer Options
.
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2.1.2
Network Port Installation Steps
After selecting the network port printer connection option, install one of the printers which are discovered
on the network, or install it manually.
Network Port Installation Using Network Discovery
Detect Network Printer window appears immediately after starting the network port installation process.
1
Mark the detected network printer and click Add.
Note
For printers that identify themselves by their series (and not by the exact model), select from the listed series
of printers. These series may include multiple printer models. The selection will direct you to
Section 2.1.5
Printer Options
.
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2
If specific models of the detected printer are listed, select the appropriate one and click
Next.
3
You are directed to
Section 2.1.5 Printer Options
.
Note
Network discovery is available if the printer model supports bidirectional communication.
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Manual Network Port Installation
Detect Network Printer window appears immediately after starting the network port installation process.
1
To start the manual network port printer driver installation, click Manual.
2
Select the appropriate printer model.
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3
Select Network Port window allows you to select which network port should your
printer be connected to.
Create a new network port
This option opens the Add Network Port window.
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• Port Name: defines the name for the newly created network port.
• Printer Name or IP Address: defines which printer (its name or IP address) connects to the newly
created network port.
• Port Number: the number of the newly created network port. PrnInst suggests the number
automatically.
Use an existing port
This option selects an automatically detected network port to connect the printer to.
Enable Show all ports option to list all available (also non-network) ports.
Click Next to proceed to
Section 2.1.5 Printer Options
.
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2.1.3
USB Port Installation Steps
When installing a USB printer, PrnInst automatically detects the connected printer using its Plug and
Play ID.
1
Click Next after detecting the printer. PrnInst will take you to the final stage of printer
driver installation process.
Section 2.1.5 Printer Options
window appears.
2
If the printer driver for the connected printer is already installed, PrnInst offers you to
update it. Click Next to proceed to printer driver update.
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If driver does not recognize the printer Plug and Play ID, the Select Printer window appears.
Click Next after selecting the printer model. PrnInst will take you to the final stage of printer driver
installation process.
Section 2.1.5 Printer Options
window appears.
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2.1.4
Other Port Installation Steps
Other allows you to connect the printer to a dedicated port or to connect it manually. After selecting the
Other port connection option, follow the steps below.
1
Select the appropriate printer model.
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2
Select the port for connecting the printer. The port can either be an existing or a newly
added one.
• Add...: creates a new port. Press the button to open Advanced TCP/IP Port Configuration window.
• Configure: allows you to configure the local port. Refer to
Section 2.1.1 Local Port Installation Steps
for details.
3
Click Next to proceed to
Section 2.1.5 Printer Options
.
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2.1.5
Printer Options
Printer Options window allows you to set printer identity parameters.
• Printer name: sets custom printer name to make it easily recognizable after the installation.
• Driver version: information about the current driver version.
• Port name: information about the currently used port.
• Select language: defines driver user interface language.
Enable I want to use this printer as the Windows default printer to set the current printer as the
default system printer.
Click Install to initiate the printer driver installation process.
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2.1.6
Installation Process
Printer driver installation window appears after clicking Install.
Summary window appears after a successful installation.
Enable Install another printer if you wish to continue installing additional printers.
Click Exit to finish the installation.
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2.2 PrnInst Based Driver Installation using
Remote Desktop
Printer mapping must be disabled when installing a printer driver using the remote desktop.
To disable it, deselect Printers option of the Local Resources tab in the Remote Desktop Connection
window.
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2.3 Printer Driver Installation using Windows
Installer
Printer driver installation using Windows Installer is used on devices that are connected via one of the
following ports:
• USB port
• Parallel port (LPT)
2.3.1
Plug and Play Driver Setup
During this procedure, Windows automatically detects the newly connected hardware using a plug and
play event on both ports – USB and LPT.
Follow these steps to install a printer driver:
1
Connect the printer to a power outlet and turn it on.
2
Connect the printer to a computer using USB or LPT port.
3
The driver is located online and downloaded to the PC. Automatic installation starts
immediately.
4
The installed printer is ready for printing.
Note
Automatic printer detection is supported on USB and LPT ports only. The driver needs to be installed using
PrnInst on other ports.
The Add a printer detection procedure differs between various operating systems. Follow the steps
described below.
The operating system automatically checks Windows Update and installs the driver.
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2.3.2
Printer Driver Available on Windows Update Site – Automatic
Installation
The printer driver is automatically downloaded and installed.
On the latest operating systems (Windows 7 and later), a system notification message is shown. If you
click the notification message, the new Driver Software Installation dialog box is shown. Monitor the
installation status using this dialog box:
2.3.3
Printer Driver Unavailable on Windows Update Site – Manual
Installation
If the printer driver is unavailable on the Windows Update site, download the printer driver to the local
disk. Follow these steps to install a printer driver using the manual Windows Add a printer procedure.
1
Connect the printer to power outlet and turn it on.
2
Connect the printer to a computer.
3
Windows detects the printer.
4
Windows Update automatically checks for the printer driver online and fails. Start with
manual installation.
The manual driver installation varies between various operating systems. Follow the steps described
below.
1
Open Control Panel and click Hardware and Sound -> Devices and Printers ->
Device Manager.
2
Expand node Other devices. The installed printer is listed here.
3
Right-click the printer and select Update Driver Software.
4
At the message How do you want to search for driver software?, select Browse my
computer for driver software.
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2.3.4
Preinstalling the Printer Drivers
Driver preinstallation option has two benefits:
• It speeds up the installation process – Windows Update is not contacted.
• It simplifies the USB printer installation when printer drivers are not available on the Windows
Update site.
To preinstall a printer driver on Windows, use the PrnInst command line options.
Refer to chapter 6
Appendix: Command Line Parameters for PrnInst
. If new hardware is detected
through plug and play event (on USB or parallel port), the operating system automatically installs the
preinstalled printer driver. It does not query Windows Update for the driver.
Syntax
PrnInst.exe /PREINSTALL=
Sample
PrnInst.exe /PREINSTALL=C:\Drivers\SAMPLE_DRIVER\SAMPLE_DRIVER.inf
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2.4 Additional Installation Options
2.4.1
SATO Advanced Port Monitoring
SATO Advanced Port Monitor installation is required to:
• Download graphics to the printer’s internal memory.
• Download bitmaps to the printer’s internal memory.
• Use bidirectional communication to check for the status of printers connected to the LAN port.
Installation
Follow these steps to install the SATO Advanced Port Monitor:
• Make sure that the printer is turned on and connected to:
• The computer – if the serial port (COM) or parallel port (LPT) connections are in use.
• The network – if a network (LAN) printer is in use.
• Follow
Section 2.1.2 Network Port Installation Steps
of the PrnInst installation wizard to install.
• A list of all detected network printers is shown.
• Select the printer on the list and click Add.
Note
If your printer has already been detected, click Add without waiting for the printer discovery to complete.
• If the printer is not connected using the network interface or if the network interface has not been
detected, choose Manual Network Port Installation, select the appropriate port type. You can also
click Manual while the printer discovery is still in progress in order to interrupt it. Advanced Port
Monitoring Configuration window appears:
• Enter the port name and port-specific configuration for COM, TCP/IP or LPT port.
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During the download procedure, the Enable download checkbox should be selected. This option sets port
timeout values to the values that are appropriate for downloading.
Note
This option has an impact on the printer performance. Do not select the Enable download setting during
usual printing.
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Same as driver installation, there are two ways to uninstall SATO printer drivers. The standard method is
to use the PrnInst through graphical user interface or command line. Another option is to use the
Windows Administrative Tools.
Make sure that you are logged in as a user with sufficient rights for uninstalling the printer driver.
When removing a printer driver, make sure that:
• The printer is not set as a default printer.
• There are no print jobs waiting in the print queue.
• The printer is not locked by the Windows Spooler process.
If you are unable to delete the printer driver, perform one of the following actions:
• Restart the Windows Spooler.
• Delete print jobs from the Windows Spooler.
• Restart the computer when required in certain cases.
3.1 Uninstalling SATO Driver using PrnInst
To uninstall a printer driver using the PrnInst, follow these steps:
1
Start PrnInst and click Next.
2
Select Uninstall Printer Drivers and click Next.
3
Uninstalling a Printer
Driver
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3
Select the printer driver to be removed and click Next.
4
Successful printer removal is confirmed.
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3.2 Simultaneous Removal of Preloaded Printer
Drivers using PrnInst
Follow these steps to remove the preloaded printer drivers using PrnInst.
1
Start PrnInst and click Next.
2
Select Remove Preloaded Drivers and click Next.
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3
Select all the printers from the list and click Next.
Note
The Remove Preloaded Drivers option only removes the driver installation files from the system. To uninstall
a driver, select Uninstall Printer Drivers in step 2.
3.3 Uninstalling a Driver using Command Line
Parameters
Use the command line parameters to remove the printer drivers without interacting with GUI. Control the
PrnInst with command scripts as defined in the following section.
Provide the printer name in the command line parameter UNINSTALLPRN.
Syntax
/UNINSTALLPRN=
Sample
PrnInst.exe "/UNINSTALLPRN=SATO"
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3.4 Uninstalling a Printer Driver using Windows
Administrative Tools
Follow this procedure to delete a printer and to remove a printer driver from the system. Choose the
procedure that is compatible with your operating system.
Note
For advanced users only. We recommend using PrnInst to uninstall the drivers.
1
To open the Print Management console, click Control Panel -> System and Security
-> Administrative Tools and double-click Print Management.
2
Expand Print Servers - node.
3
Select Printers node.
4
Delete the printer.
5
Select Drivers node.
6
To delete a driver, select it and run Action -> Remove Driver Package.
Note
Print Management console is not available by default. Refer to the console instructions to activate it.
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3.5 Removing Drivers from Windows Driver
Store
To completely remove all printer files from Windows driver store, follow the
procedure described in this section.
1
Uninstall the printer driver. Refer to
Uninstalling a Printer Driver on page 29
.
Note
When deleting the printer from your computer, this procedure only removes the printer as a device. Driver files
still exist on the disk. When you connect the printer next time, Windows installs the stored printer driver that
was previously used.
To verify which drivers are stored in the system, perform the following:
a. Open Command Prompt as an administrator.
b. Enter the following command: pnputil.exe -e
2
A list of all INF files for the installed drivers appears. They are named as
oem.inf. Here is an example:
3
When searching for the appropriate INF file, check for:
• Driver package provider.
• Driver date and version.
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To delete a driver package, follow this procedure:
1
Open Command Prompt as administrator.
a. Open All programs –> Accessories Start menu group.
b. Right-click Command Prompt.
c. Select Run as administrator in the menu.
2
Run the following command to list all INF files: pnputil.exe -e
3
Find INF package to be removed (check Driver package provider, Driver date and
Version to identify the correct package).
4
Delete package using the following command: pnputil.exe –f –d oem.inf
Replace parameter with the number that is identified in step 2.
The utility deletes the INF file:
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4.1 Selecting the Drivers
Most printer driver distributions contain printer drivers for several printers. In a single printer driver
distribution, there are certain driver files that are shared among different printers.
Note
If you have installed several drivers from the same printer driver distribution, the drivers for all these printers
are going to be updated if you update a single driver.
4.2 Updating the Printer Drivers using PrnInst
To update an existing printer driver, run PrnInst application for that specific printer.
1
Start PrnInst and click Next.
2
Select Update Printer Drivers and click Next.
4
Printer Driver Update
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3
Select a printer to update its driver.
4
Compare Installed version column with New version column for details about the
version upgrade.
Note
• If printer drivers of the same multiple printer models share the same driver files, these printers are selected
and upgraded simultaneously.
• Grayed-out printers are currently missing and cannot be updated.
5
Click Update.
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6
Summary window appears after a successful driver update.
7
Click Exit to close PrnInst.
Update with Print Jobs In Spooler
With print jobs waiting in the Windows Spooler, PrnInst shows the following notification:
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These two options are available:
• Manual mode – Delete current print jobs manually. To check if the queue is empty and to continue
with the driver update, click Refresh.
• Automatic mode – PrnInst deletes all print jobs and continues with the installation.
To verify that the printer driver has been updated correctly, check the driver version in the About tab
after the update. If the old version is shown, reboot Windows to finish the update process.
On a 64-bit Windows operating system, there is a separate process named Splwow64.exe that allows
32-bit applications printing using the 64-bit printer drivers. During the driver installation, a warning
message shows that Splwow64.exe has locked the printer driver. After clicking Next, PrnInst restarts the
Splwow64.exe process to unlock the printer driver.
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To speed up the process of importing and exporting and be able to control if not in the driver's user
interface, you can use the command line utility. You can run it from the command (batch) files to
automate the import and export process.
The utility ImportExportTool.exe can be found in the Tools folder of your SATO printer driver installation.
The syntax to use the command line utility is as follows:
ImportExportTool.exe
All parameters are mandatory.
• Printer_name: Specifies the name of the printer driver as is displayed in Devices and Printers.
Make sure to enclose the name in double quotes, if it contains spaces.
• File_name: Specifies the name of the file that will either store the exported settings, or will be used
as source of settings to be imported.
• Import|export: Specifies the command the utility will execute. Select Export to extract driver set-
tings and save them to the file. Select Import to read driver settings from the file and apply them to
the driver.
5
Import and Export Driver
Settings Using Command
Line Utility
5 Import and Export Driver Settings Using Command Line Utility
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6.1 Locked Printer Driver
During the installation, PrnInst checks for applications that could lock the printer driver files. If detected,
such applications will be shown.
WARNING
Locked drivers cannot be replaced.
With locked drivers present, the following options are available:
• Close the applications that are locking the printer driver.
• Stop the installation and restart the computer. After restarting, repeat the installation procedure.
• If closing the application window has no effect, use Task Manager to end the tasks. Refer to the
examples below.
• Continue with the installation. New files are copied – installation is complete after restarting the
computer.
Example 1: Windows Explorer Locking a Driver
If the printer properties have been checked in Devices and Printers, Windows Explorer locks the printer
driver. Even after closing the Devices and Printers, Windows Explorer still locks the driver.
6
Troubleshooting
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In such case, restart Windows Explorer process in Task Manager -> Processes tab.
To restart the process, right-click Windows Explorer process and select Restart.
Example 2: Status Monitor Locking a Driver
In certain cases, Status Monitor application locks the printer driver and makes uninstalling a driver
impossible.
To stop the Status Monitor, open the Task Manager and search for the Status Monitor in Processes
tab. Right-click Status monitor and select End task.
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6.2 Possible Printer Driver Update Issues
The driver installer may try to update an already installed printer driver. There are several possible
issues that prevent the driver update. The most common two causes are:
• Printer driver is locked. An application has locked it. This prevents the new driver from being
installed. The driver files are copied, but unused until the operating system reboot.
• There are print jobs waiting to be printed. You must make sure that there are no jobs in queue. You
must either print or delete jobs from Windows Spooler.
In most cases you will have to restart the computer to complete the printer driver installation. We
recommend using PrnInst installation utility. The benefits are:
• PrnInst informs about possible issues.
• PrnInst helps resolving problems, which arise during the driver update.
To verify that the printer driver is updated correctly, verify the driver version in the About tab after the
update. If the old version is still shown, reboot Windows to finish the update process.
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Use the command line parameters to install the printer drivers without interacting with the PrnInst GUI.
Control PrnInst with command scripts as defined in this section.
7.1 INSTPRN – Printer Driver Installation
Use this parameter to install a printer driver. Specify the printer name and the port that the driver should
use. The specified printer name must match the actual name of the printer. To find out the correct name
of the printer, refer to the
.INF file. It contains the list of all available printer names.
Search for the .INF file in the folder, where you have stored the printer driver installation files.
Syntax
/INSTPRN=xxxxxxxxx#yyyyy[#wwwww]
xxxxx - full printer driver name
yyyyy - port name
wwwww – printer destination name - optional
Sample
Use the /DIR parameter with the /INSTPRN parameter to define the printer driver location.
Note
INSTPRN must be the last specified parameter in the command line.
7.2 INSTMULTPRN – Installation of Multiple
Printers
Use this parameter to simultaneously install drivers for multiple printers. Specify the printer name and
port that the driver should use. Printer name must match the actual name of the printer.
To find out the correct name of the printer, refer to the
.INF file. It contains the list of all
available printer names. Search for the .INF file in the folder, where you have stored the printer driver
installation files.
7
Appendix: Command Line
Parameters for PrnInst
7 Appendix: Command Line Parameters for PrnInst
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Syntax
/INSTMULTPRN=xxxxx
xxxxx - full file name and path of Printer Driver Installation List file
Syntax of Printer Driver Installation List file structure:
xxxxxxxxxxxxx#yyyyyyyyyyy#zzzzzzzzzz[#wwwwwwwww]
xxxxxxxxxxxxx - full path of start folder for "reading of .INF files"
yyyyyyyyyyy - full printer driver name
zzzzzzzzzz - port name
wwwwwwwwww – printer destination name - optional
Sample
PrnInst.exe /INSTMULTPRN=C:\tmp\PrinterList.tmp
For example, PrinterList.tmp file contains the following lines.
C:\Drivers\PRINTER1\#Printer1#LPT1:
C:\Drivers\PRINTER2\#Printer2#LPT2:
C:\Drivers\PRINTER3\#Printer3#LPT3:
Three printer drivers are installed in this sample – Printer1 (linked to LPT1 port), Printer2 (linked to LPT2
port) and Printer3 (linked to LPT3 port).
7.3 LANG – Setting the PrnInst Language
Use this parameter to define the language used in the Printer Installation Wizard. The application always
uses the default Windows operating system language. Default language is defined in Control Panel ->
Regional and Language Options.
Use this parameter to specify other languages for the Printer Installation Wizard.
Note
If you omit this parameter, the default language is used.
Syntax
/LANG=xxx
xxx - language ID
7 Appendix: Command Line Parameters for PrnInst
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Sample
PrnInst.exe /LANG=GER
Language
Language ID
Chinese – Simplified
SCH
Chinese – Traditional
CHI
Croatian
CRO
Danish
DAN
Dutch
DUT
English
ENG
Finnish
FIN
French
FRA
German
GER
Greek
GRE
Hebrew
HEB
Hungarian
HUN
Italian
ITA
Japanese
JAP
Korean
KOR
Lithuanian
LIT
Polish
POL
Portuguese
POR
Russian
RUS
Slovak
SVK
Slovenian
SLO
Spanish
ESP
Swedish
SWE
Thai
TAI
Ukrainian
UKR
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7.4 UNINSTALL – Uninstall Printer
Use this parameter to run the PrnInst in the uninstall mode. You will see a list of installed printer drivers.
Select one or more drivers to remove.
Syntax
/UNINSTALL
Sample
PrnInst.exe /UNINSTALL
7.5 UNINSTALLPRN – Uninstall specific Printer
Use this parameter to uninstall a specific printer driver from the system.
Note
Provide the exact printer name (as installed). We recommend to copy the printer name from Control Panel ->
Printers & Faxes.
Syntax
/UNINSTALLPRN=xxxxx
xxxxx – the exact printer name you wish to uninstall
Sample
PrnInst.exe "/UNINSTALLPRN=SATO-Printer"
7.6 UNINSTALLALL – Uninstall all Printers
Use this parameter to uninstall all printer drivers from the Windows system.
WARNING
This action erases the entire range of installed printer drivers from the system.
Syntax
/UNINSTALLALL
Sample
PrnInst.exe /UNINSTALLALL
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7.7 NOLICENCE – No License Display
Use this parameter to start the application in a mode where no printer driver license and warranty
information are shown during the installation.
Syntax
/NOLICENCE
Sample
PrnInst.exe /NOLICENCE
7.8 NOCERT – Do not force Driver Certification
when installing a Driver
Use this parameter to prevent the PrnInst from using the certification installation if the driver has not
been digitally signed. Even if the driver has been certified, an installation for normal non-certified driver
will be used.
Syntax
/NOCERT
Sample
PrnInst.exe /NOCERT
7.9 DIR – Change Start Browsing Path
Use this parameter to specify the location of the drivers. The application will use this path to browse for
the printer drivers. The default location is the folder with subfolders from where the application is started.
Note
DIR must always be the first parameter in the command line.
Syntax
/DIR=xxxxx
xxxxx - full path to start searching for .INF files
Sample
PrnInst.exe /DIR=C:\Drivers\
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7.10 PREINSTALL – Preinstall Driver Package
Use this parameter to preinstall the printer driver on the system. Windows will automatically find the
driver needed when the user connects the printer.
Syntax
/PREINSTALL=xxxxx
xxxxx - full path pointing to the .inf file
Sample
PrnInst.exe /PREINSTALL=C:\Drivers\SAMPLE_DRIVER\SAMPLE_DRIVER.inf
7.11 UNINSTALLPACKAGE – Uninstall Driver
Package
Use this parameter to uninstall the printer driver from the system. Windows cannot automatically find the
driver of the printer, because it was removed from Windows Driver Storage.
Syntax
/UNINSTALLPACKAGE=xxxxx
xxxxx - full path pointing to the .inf file
Sample
PrnInst.exe /UNINSTALLPACKAGE=C:\Drivers\SATO\SATO-printer.inf
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7.12 INSTALLPORTMON – Silent Installation of
Port Monitor
Use this parameter to silently install a port monitor from the printer driver distribution. When using this
command, do not use any other commands from the command line list. Note that this installation does
not install the printer driver, just the Port Monitor.
Syntax
/INSTALLPORTMON /name=aaaaa [/type=bbbbb] [/monitor=ccccc] [/inf=ddddd] []
Network port type
/ip=eeeee [/port=fffff]
Serial port type
/port=ggggg [/baudRate=hhhhh] [/dataBits-iiiii] [/parity=jjjjj]
[/stopBits=kkkkk] [/flowControl=lllll]
Parallel port type
/port=mmmmm [/reception=nnnnn] [/receptionInterval=ooooo]
[/transmission=ppppp]
Specific port types
[/download=rrrrr] [/printingTimeout=qqqqq] [/downloadTimeout=sssss]
aaaaa – port name that will be shown in the port list
bbbbb – type of port . Parameter is omissible, depending on the Port Monitor.
ccccc – name of the Port Monitor being installed. Port monitor name can be found in information
installation (.inf) file. Omissible if there is only 1 port monitor.
ddddd – folder location of the information installation file containing Port Monitor. Search for installation
information files is subfolder recursive. Omissible if there is only one information file in Printer Installation
Wizard folder (or subfolders).
LAN Port
eeeee – ip address of the printer on the network.
fffff – printer’s network port number. Parameter is omissible, depending on the Port Monitor.
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COM Port
ggggg – systems COM port number (example for COM3: value is 3)
hhhhh – baud rate of serial port in bits per second (valid values: 100, 300, 600, 1200, 2400, 4800, 9600,
14400, 19200, 38400, 57600, 115200, 128000, 256000)
iiiii – data bits parameter for serial port. (Valid values: 5, 6, 7, 8)
jjjjj – parity parameter for serial communication. (Valid values: none, odd, even, mark, space)
kkkkk – stop bits parameter. (Valid values: 1, 1.5, 2)
lllll – flow control parameter (Valid values: xonxoff, hardware, none)
LPT Port
mmmmm – systems LPT port number (example for LPT1: value is 1)
nnnnn - reception timeout for LPT port when download function is enabled.
Parameter is omissible and default value is 500 ms.
ooooo – reception interval for LPT port when download function is enabled.
Parameter is omissible and default value is 200 ms.
ppppp – transmission for LPT port when download function is enabled.
Parameter is omissible and default value is 3000 ms.
Specific Ports
rrrrr – enabled port specifics for downloading to printer.
Parameter is omissible, default value is disabled. (Valid values: 0 - disabled, 1 - enabled)
qqqqq – printing timeout value in milliseconds for port specific communication.
Parameter is omissible and default value is 50 ms.
sssss - download timeout value in milliseconds for port specific communication.
Parameter is omissible and default value is 7000 ms.
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Sample
PrnInst.exe /INSTALLPORTMON "–monitor=Advanced Port Monitor" /name=MyNewPort /
ip=192.168.1.5 /port=9100
PrnInst.exe /INSTALLPORTMON –inf=c:\temp\driver\ "/monitor=Advanced Port Monitor" /
name=NewLanPort /ip=192.100.021.005 /port=9100
PrnInst.exe /INSTALLPORTMON /inf=c:\temp\driver\ "/monitor=Specific Port Monitor" /ip=192.100.1.1 /
type=LAN
PrnInst.exe /INSTALLPORTMON "/monitor=Specific Port Monitor" /name=MySerialPort /type=COM /
port=3 /baudRate=128000 /dataBits=8 /Parity=Even /flowControl=none /StopBits=2
PrnInst.exe /INSTALLPORTMON "/monitor=Specific Port Monitor" /name=MySerialPort2 /type=COM /
port=1 /baudRate=19200 /dataBits=8 /Parity=none /flowControl=Hardware /StopBits=1.5
PrnInst.exe /INSTALLPORTMON "/monitor=Specific Port Monitor" /name=MyParallelPort /type=LPT /
port=3
Extensive contact information for worldwide
SATO operations can be found on the Internet at
www.satoworldwide.com
Document Outline - Table of Contents
- Purpose of this Manual
- Printer Driver Installation
- 2.1 SATO Printer Driver Installation using PrnInst
- 2.1.1 Local Port Installation Steps
- 2.1.2 Network Port Installation Steps
- 2.1.3 USB Port Installation Steps
- 2.1.4 Other Port Installation Steps
- 2.1.5 Printer Options
- 2.1.6 Installation Process
- 2.2 PrnInst Based Driver Installation using Remote Desktop
- 2.3 Printer Driver Installation using Windows Installer
- 2.3.1 Plug and Play Driver Setup
- 2.3.2 Printer Driver Available on Windows Update Site – Automatic Installation
- 2.3.3 Printer Driver Unavailable on Windows Update Site – Manual Installation
- 2.3.4 Preinstalling the Printer Drivers
- 2.4 Additional Installation Options
- 2.4.1 SATO Advanced Port Monitoring
- Uninstalling a Printer Driver
- 3.1 Uninstalling SATO Driver using PrnInst
- 3.2 Simultaneous Removal of Preloaded Printer Drivers using PrnInst
- 3.3 Uninstalling a Driver using Command Line Parameters
- 3.4 Uninstalling a Printer Driver using Windows Administrative Tools
- 3.5 Removing Drivers from Windows Driver Store
- Printer Driver Update
- 4.1 Selecting the Drivers
- 4.2 Updating the Printer Drivers using PrnInst
- Import and Export Driver Settings Using Command Line Utility
- Troubleshooting
- 6.1 Locked Printer Driver
- 6.2 Possible Printer Driver Update Issues
- Appendix: Command Line Parameters for PrnInst
- 7.1 INSTPRN – Printer Driver Installation
- 7.2 INSTMULTPRN – Installation of Multiple Printers
- 7.3 LANG – Setting the PrnInst Language
- 7.4 UNINSTALL – Uninstall Printer
- 7.5 UNINSTALLPRN – Uninstall specific Printer
- 7.6 UNINSTALLALL – Uninstall all Printers
- 7.7 NOLICENCE – No License Display
- 7.8 NOCERT – Do not force Driver Certification when installing a Driver
- 7.9 DIR – Change Start Browsing Path
- 7.10 PREINSTALL – Preinstall Driver Package
- 7.11 UNINSTALLPACKAGE – Uninstall Driver Package
- 7.12 INSTALLPORTMON – Silent Installation of Port Monitor
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