User Guide



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CONSULT/REQUEST

TRACKING

USER MANUAL

Version 3.0


February 2016
Department of Veterans Affairs

Office of Information & Technology

Product Development

Revision History


Patch/Change

Pages

Date

Technical Writer/Project Manager

GRMC*3*81 – Changed the Earliest Appropriate Date to Clinically Indicated Date

Pages 16, 22, 33, Error: Reference source not found

February 2016

T. Robinson,

K. Condie



GMRC*3*75 - Modified description for CONSULT/REQUEST UPDATED; added description of RAS and HCPS to Glossary

Pages 150, 159, 160

August 2014

J. Pappas,

P. Yeager



GMRC*3*82 - Modified SF 513 Image to reflect SSN format change

Pages 22, 32

January 2015

D Burger

P Behuniak



GMRC*3*73-ICD-10 Remediation

Pages 4, 78-81

February 2014

J. Green

C. Hinton



GMRC*3*73- Added info to description for CONSULT/REQUEST UPDATED and Consult/Request Has an Added Comment

Pages 150, 156

February 2014

J. Green

GMRC*3*71 -Modified description for CONSULT/REQUEST UPDATED

Pages 150

August 2011

G. Werner

Earliest Appropriate Date Patch 66




February 2011

C. Arceneaux, K. Condie

Combat Veteran (CV) status added to SF 513

August 2009

C. Arceneaux, K. Condie

Updates/corrections to patient and provider names to comply with SOP 192-352

April 2006

J. Green, P. Landy

SOP 192-352 applied (scrubbed)

December 2004

C Arceneaux, P. Landy

Include Patch 25

June 2002

Include Patch 22 & 25

April 2002

Include Patch 17

November 2001

Include Patch 21

June 2001

Include Patch 15, 19, and 20

February 2001

Include Patches 13, 14, 16, and 18

October 2000

Add Patches 6 thru 8, 11, and 12

July 2000

Include Patches 1 thru 5

September 1998

Originally released

December 1997



Table of Contents


Table of Contents iv

Introduction 1

Overview 2

Enhancements since Version 2.5 4

Relations with other VistA Components 6

Related Manuals and Other References 8

Package Management 9

Service Update and Tracking Security 9

Package Operation 11

Workflow 12

Quick Orders 34

Using the Consults Package with TIU 36

Using the Consults Package with Medicine 52

Using the Consults Package with Clinical Procedures 55

Windows Quick Start 56

Introduction 58 56

Package Reference 94

General Service User Menu 94

Consult Status 102

Actions 106

Notifications about Consults and Requests 139

Glossary 159

Index 161


Introduction

The Consult/Request Tracking User Manual provides descriptions of Consults’ options and other information required to effectively use the Consult/Request Tracking package (or Consults).

This manual is for people who use the Consults package in the course of their hospital duties, including:


  • Care providers: doctors, nurses, pharmacists, and therapists who make or service requests for consultations on patients.

  • Clerical staff, who assist the above-mentioned people.

  • Quality Assurance and management, who have an interest in seeing that VA patients receive the best possible care.

  • Consults functionality is available from a Windows interface (GUI—Graphical User Interface) on a PC workstation or from a roll-and-scroll List Manager (LM) interface on a traditional CRT (Cathode Ray Tube) terminal or terminal emulation software on a PC workstation.

You can pull out parts of this manual, such as the User Introduction to GUI section or the Package Operation section, to use for unit training or reference. General parts of this manual, such as the Package Orientation section, have been written with examples from Consults to make the general information more meaningful to this application.




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