• Economic models stress that competitive ad
vantage cannot be maintained in the long run, ex
cept in the case of monopolies. Supranormal profits
always attract new competitors, like bees to honey.
Thus, competitors possessing competitive ad
vantage must move quickly to benefit from their
advantage, must take action
to protect their com
petitive advantage, and must look constantly for
new competitive advantages. Competitive ad
vantage, like fame, is fleeting.
• Economic models show the value of offering the
market differentiated products and services. Dif
ferentiated products and services permit the com
petitor to exercise some "monopoly power" where
consumers will pay higher than "market" prices to
obtain greater satisfaction in their consumption.
Consumers, after all, are purchasing value as
sociated with their
consumption experience
— not the
physical, tangible product. Value comes either from
product quality (durability,
reliability, consistency)
or product performance (speed, convenience, size,
style).
• Economic models show the advantage (to sellers)
of having only a few competitors, making it easier
to exercise monopoly power. Thus, strategies of
acquiring and merging, targeting weak com
petitors to force withdrawal or demise, and
preventing potential competitors from entering a
market can move an industry from the less attrac
tive, monopolistic competition- model to an
oligopoly.
• Economic models highlight the exchange of
economic value between buyer and seller, where
economic value is ultimately set by the purchaser.
If price for an item is raised beyond this value,
exchange will not occur.
This idea is expressed
succinctly in the idea of a value map, illustrated in
Figure 2 (Buzzell and Gale, 1989). The map shows
a value relationship between relative quality or
performance and relative price. Competitors strive
to locate their products or services along the
diagonal at either economy, average, or premium
positions. Competitors strive also to move their
products or services downward to the right, offer-
ing better value and gaining competitive ad-
vantage.
• Economic models indicate that competition
benefits buyers at the expense of sellers.
Increased
competitive activity usually leads to lower prices
and a reduction of economic profits; it sometimes
leads to reductions in the number of competitors.
Vol. 19, No. 1, January-March 1994
Relative Quality or Performance
Source : Buzzell and Bradley, 1989.
Thus, competitors may occasionally avoid compet-
ing and instead adopt cooperative tactics and
strategy for the greater good of the industry.
• Economic models stress the importance to strategy
of costs, price, product differentiation, and, to some
degree, advertising. The models neglect distribu-
tion (Eliashberg and Chatterjee, 1985).
Implications
for strategy as proposed by two specific economic
models appear below:
When one firm has a cost advantage, the best
strategy for rival firms may be to use different
competitive tools. For example, if the lower-cost
firm spends more on advertising, the best policy
for rivals may be to charge a lower price, rather
than to match the advertising (Gupta and Krish-
nan, 1967).
In highly competitive situations,
all companies
are likely to adopt niching strategies by
specialization; in relatively noncompetitive
situations, a market leader is more likely to adopt
a broad-based strategy that has universal appeal
while smaller competitors will again seek
specialization (Ballou and Pipkin, 1980).
• Economic models imply that relationships among
competitors in the most competitive market struc-
ture—perfect competition—are almost never
enemies or antagonists as arising from economic
considerations. For example, two farmers usually
will consider
each other to be friends, not oppo-
nents or rivals, because any action either might take
will have no impact on the other.
5
• Economic models hold that "imperfect" market
structures such as a differentiated oligopoly or a
monopolistic competition are quite common when
one considers a definition of "market." Because of
past experience, knowledge of competing alterna-
tives, and transaction costs, buyers in many indus-
rial and consumer markets seldom consider more
than two or three competitors for many purchases.
Thus, two retailers on
opposite street corners in
Hong Kong are as much an oligopoly for some
products and some consumers as are Apple and
IBM for others. Strategies attempt to differentiate
products and services such that buyers will prefer
certain brands, packages, or styles and pay
premiums for their favourite. Ultimately, strategies
aim to develop loyal buyers who will consider no
competing alternatives.
To summarize, economic models clearly describe
the benefits available to firms from-achieving and main-
taining a monopoly-like position.
Models are well
described in terms of competitors' costs, revenues, and
demand functions. Competitors in any model maxi-
mize profits by producing quantities of products where
marginal costs equal marginal revenues. However,
economic models tend to be abstract, usually apply to a
single product firm under assumptions that many
managers would find them restrictive, and ignore
realities of competition that highlight other models.
Still, the models permit numerous strategic implica-
tions for marketing managers.
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