User Guide
* ER (Edit/Resubmit) may be used only by the originating provider or an update user. It is available on this menu in case the originating provider is not an update user. Update Only Actions
Each review screen displayed has a prompt at the bottom of the display screen. This prompt varies according to what Consults thinks you are going to do next. Thus it is either “Select Consult:” or “Select Action:” depending on various system variables. If the prompt is “Select Consult:” you may either select a consult or an action. If the prompt is “Select Action:” you may only select an action. In either case a ? at this prompt provides you with a menu of actions. Before you use this option, you need to know:
You may identify a patient by entering information other than the patient's name. Some possibilities are: Social Security Number (SSN), Ward Location, or Room-Bed, at the Select Patient prompt.
The default answer at the Select Service/Specialty Tracking prompt is always ALL SERVICES//. The response you make at the prompt determines what action you are able to select. If you accept the ALL SERVICES default, the Review Only actions are the only ones available. Alternatively, a service/specialty could be specified to restrict the number of consults to review. If you are an Update user for the service/specialty you selected, then you have all actions available to you at the action prompt. An example of the Consult/Request Service Tracking option and default Review Only actions available for use with the option are shown in the following sample dialogue. User responses are in bold. Select Consult Service Tracking Option: ? CS Consult Service Tracking PC Service Consults Pending Resolution ST Completion Time Statistics
Select Patient: CPRSPATIENT,FOUR 01-01-51 666123456 YES SC VET ERAN
List From Starting Date: ALL DATES// Select the Consult/Request Service Tracking option from your menu and enter the name of the patient whose consults/requests you want to review. At the Select Service/Specialty prompt enter the name of the Service or hierarchy of services the consult was referred to. If consults are available in the service or hierarchy for the patient specified, they are listed as shown in the following display. CONSULT TRACKING Oct 06, 2000 08:24:24 Page: 1 of 1 CPRSPATIENT,FOUR 666-44-2222 8E/3E101-1 MAR 3,1960 (40) Wt.(lb): 184
1 10/06/00 p 1766 EYE CLINIC Cons Enter ?? for more actions SP Select Patient RT Results Display ER Edit/Resubmit CV Change View ... PF Print Form 513 DD Detailed Display CM Add Comment Select: Quit//
Enter the display number of the item you wish to act on, or select an action. If you'd like another view of the consults, enter CV. Status key: 'a' - active 'c' - complete 'dc' - discontinued 'p' - pending 'x' - cancelled 'pr' - partial results 's' - scheduled 'e' - expired Enter ?? to see a list of actions available for navigating the list. Press The following actions are also available: + Next Screen RD Redisplay Screen - Previous Screen UP Up a Line CWAD Display CWAD Info FS First Screen DN Down a Line LS Last Screen SL Search List PS Print Screen EX Exit GO Go to Page PT Print List Enter RETURN to continue or '^' to exit: If you are an update user, the menu of actions includes additional actions such as received, completed, and discontinued. The help display also includes a key to abbreviations used in consult screens, including the Consult Tracking screen currently under discussion. Update Select ActionsIf you are an Update user, then the Consult Tracking display looks like this: CONSULT TRACKING Oct 06, 2000 08:26:04 Page: 1 of 2 CPRSPATIENT,FOUR 666-44-2222 8E/3E101-1 MAR 3,1960 (40) Wt.(lb): 184
1 11/17/98 x 1211 BRONCHOSCOPY PULMONARY Proc 2 07/13/98 c 1112 *PULMONARY Cons 3 06/18/98 c 1062 *PULMONARY Cons 4 06/12/98 c 1050 PULMONARY Cons 5 06/08/98 c 1028 PULMONARY Cons 6 06/04/98 dc 1022 PULMONARY Cons 7 05/27/98 dc 940 PULMONARY Cons 8 05/20/98 dc 919 PULMONARY Cons 9 05/13/98 c 898 *PULMONARY Cons 10 05/01/98 c 881 PULMONARY Cons 11 04/15/98 c 843 PULMONARY Cons 12 03/16/98 c 827 PULMONARY Cons + Enter ?? for more actions SP Select Patient FR Forward CT Complete/Update RT Results Display CV Change View ... CX Cancel (Deny) MA Make Addendum PF Print Form 513 RC Receive DC Discontinue SF Sig Findings RM Remove Med Rslt SC Schedule CM Add Comment DD Detailed Display ER Edit/Resubmit Select: Next Screen// Each action is described in detail in the Actions section of Package Reference starting on page 106. Completion Time StatisticsThis report is intended to help hospitals track overall quality of service. High numbers on this report can indicate the presence of bottlenecks in the organization that might need management attention. In the following example, a report on completion times is printed for Pulmonary Service: Select Consult Service Tracking Option: ? CS Consult Service Tracking PC Service Consults Pending Resolution ST Completion Time Statistics
List From Starting Date: ALL DATES// ...HMMM, LET ME THINK ABOUT THAT A MOMENT...........
Number Of Days To Complete A Consult For Services Statistics. FROM: ALL TO: OCT 6,2000 Consult/Request Completion Time Statistics FROM: ALL TO: OCT 6,2000
Total Number Of Consults Completed: 200 Mean Days To Complete: 46.8 Standard Deviation: 104.7 Total INPATIENT Consults: 32 Mean Days To Complete: 60.7 Standard Deviation: 125.1 Total OUTPATIENT Consults: 30 Mean Days To Complete: 93.4 Standard Deviation: 155.5 Total Unclassified Consults: 138 Mean Days To Complete: 33.4 Standard Deviation: 81.0 Enter ?? for more actions SS Select Service PR Print Completion Statistics To A Printer. Select Item(s): Quit// Service Consults Pending ResolutionThe purpose of the Service Consults Pending Resolution option is to list the pending and active consults. Use it to stay informed about the overall status of consults for your service. In the following example, the option is used to view pending and active Pulmonary consults: Select Consult Service Tracking Option: ? CS Consult Service Tracking PC Service Consults Pending Resolution ST Completion Time Statistics
Select Service/Specialty: PULMONARY List From Starting Date: ALL DATES// ...EXCUSE ME, LET ME THINK ABOUT THAT A MOMENT... Service Consults by Status Oct 06, 2000 08:31:39 Page: 1 of 5 To Service: PULMONARY From: ALL To: OCT 6,2000
Consult/Request By Status FROM: ALL TO: OCT 6,2000
Pending CPRS RELEASED ORDER 09/20/00 CPRSATIENT,FOU (6572) 2B MED Pending CPRS RELEASED ORDER 09/19/00 CPRSATIENT,ONE (5678) 2B MED Pending CPRS RELEASED ORDER 09/19/00 CPRSATIENT,FIV (1111) 2B MED Pending CPRS RELEASED ORDER 07/20/00 CPRSATIENT,TWO (3241) 2B MED Pending PRINTED TO 06/29/99 CPRSATIENT,SIX (8829) GENERAL MEDICINE Pending PRINTED TO 06/28/99 CPRSATIENT,FOU (3779) 1A Pending PRINTED TO 06/15/99 CPRSATIENT,SEV (8828) 13A PSYCH Pending PRINTED TO 06/08/99 CPRSATIENT,FIF (4111) 1A Pending PRINTED TO 06/03/99 CPRSATIENT,EIG (2345) ONCOLOGY Pending PRINTED TO 06/03/99 CPRSATIENT,SIX (9235) 1A Pending PRINTED TO 06/03/99 CPRSATIENT,NIN (3242) ONCOLOGY Pending PRINTED TO 06/03/99 CPRSATIENT,TEN (5525) ONCOLOGY + Enter ?? for more actions >>> Service Status Number on/off Print List Select Item(s): Next Screen// Note: Someone in your clinic or service should review this list daily to make sure that all consults are being attended to.
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