Whether high-tech or low-tech, all of the tools described above serve as similar
in-baskets, capturing
potentially useful information, commitments, and
agreements for action. You’re probably already using
some version of most of
them.
The Collection Success Factors
Unfortunately, merely having an in-basket doesn’t make it functional. Most
people
do
have collection devices of some sort, but usually they’re more or less
out of control. Let’s examine the three requirements to make the collection phase
work: 1. | Every open loop must be in your collection system and out of your
head.
2. | You must have as few collection buckets as you
can get by with.
3. | You must empty them regularly.
Get It All Out of Your Head
If you’re still trying to keep track of too many things in your RAM, you likely
won’t be motivated to use and empty your in-baskets with integrity. Most people
are relatively careless about these tools because they know they don’t represent
discrete, whole systems anyway: there’s an incomplete set of things in their in-
basket and an
incomplete set in their mind, and they’re not getting any payoff
from either one, so their thinking goes. It’s like
trying to play pin-ball on a
machine that has big holes in the table, so the balls keep falling out: there’s little
motivation to keep playing the game.
These collection tools should become part of your life-style. Keep them close
by so no matter where you are you can collect a potentially valuable thought—
think of them as being as indispensable as your toothbrush or your driver’s
license or your glasses.
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