Questions 14-18 Instructions to follow
• Use the information in the passage to match the people (listed A-D) with
opinions or deeds below.
• Write the correct letter
A-D, in boxes 14-18 on your answer sheet.
•
NB You may use any letter more than once.
A. Jan Elsnera
B. Vanessa Stoykov
C Gal Zauberman
D. Neil Plumridge
14. Work stress usually happens in the high level of a business.
15. More people’s ideas involved would be beneficial for stress relief
16. Temporary holiday sometimes doesn’t mean less work.
17. Stress leads to the wrong direction when trying to satisfy customers.
18. It is not correct that stress in the future will be eased more than now.
Questions 19-21 Instructions to follow
• Choose the correct letter,
A, B, C or
D. • Write your answers in boxes 19-21 on your answer sheet.
19. Which of the following workplace stress is NOT mentioned according to
Plumridge in the following option?
A. Not enough time spend on family
B. Unable to concentrate on work
C. Inadequate time of sleep
D. Alteration of appointment
20. Which of the following solution is NOT mentioned in helping reduce the
work pressure according to Plumridge?
A. Allocate more personnel
B. Increase more time
C. Lower expectation
D. Do sports and massage
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21. What is the point of view of Jan Elsnera towards work stress?
