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GETTING ADVICE
Context: There is an increased interest
in the promotion of resilience, to build the ability of a community
(school/family) to prevent, support and intervene successfully in mental health issues. Initiatives such as
HeadStart (a £75-million project funded by the Big Lottery Fund), the Penn Resilience programme and others
seek to help young people and families to help themselves. A proliferation of digitally based support (e.g. via
email, phone and web) is increasingly becoming available and being used to support young people in their
communities. There is increasing academic interest (e.g. community psychology) in how we can more effectively
draw on strengths in families, schools and wider communities. School-based interventions have been shown
to support mental health (Wong, Kady, Mewton, Sunderland, & Andrews, 2014), peer support can promote
effective parenting (Day, Michelson, Thomson, Penney, & Draper, 2012) and integration of mental health in
paediatric primary care can support community resilience (Rahman, Surkan, Cayetano, Rwagatare, & Dickson,
2013). The wider government policy can impact positively or negatively on the emotional wellbeing of the child
within the family – the government initiative to have a Family Impact Assessment of all government policy is
welcomed if it proves effective.
Data: Analysis of CORC data as part of the payment systems development work (Wolpert, et al., 2015)as
outlined above (p.12) found that the most frequently occurring (modal) number of sessions of young people
and parents attending NHS outpatient CAMHS was one, with many being seen for less than three contacts. In
the majority of these cases, where data were available, the clinician reported that the ending was by mutual
agreement between the provider and young person or family members. Whilst it was not possible to determine
from existing data whether the majority of these leave satisfied, nor how many are referred elsewhere,
practitioner reports suggest at least a proportion of this group find relatively few contacts, even one single
contact, enough to normalise their behaviour, reassure families that they are doing the right things to resolve
the problem without the need for extra help and to signpost sources of support.
Resource: In theory this is the likely least resource intensive (cheapest) of the needs-based groupings. However
it should be noted that due to the variability in actual resource use of those who were provisionally allocated to
this group in the payment system pilot data, the 28% potentially allocated consumed 24% of the total resources
in the payment systems analysis (see p.15 above). If we assume that around 30% would benefit from only
limited resource to allow coping and the average amount of resources used was equivalent to two face-to-face
sessions then the amount of resource use would be equivalent to 8% of total resource given other assumptions
outlined in Table 2 on p.16 above. It is important to note that this is only conjecture at the moment. This
framework must be tested and we do not want to make extravagant claims of cost savings without evidence.
Need: Within this grouping would be children, young people and families adjusting to life circumstances, with
mild or temporary difficulties, where the best intervention is within the community with the possible addition
of self-support. This group may also include, however, those with chronic, fluctuating or ongoing severe
difficulties, for which they are choosing to manage their own health and/or are on the road to recovery.
Provision: The THRIVE model of provision would suggest that wherever possible, this provision should be
provided within education or community settings, with education often (though not always) the lead provider
and educational language (a language of wellness) as the key language used. It is our contention that health
input in this group should involve some of our most experienced workforce, to provide experienced decision
making about how best to help people in this group and to help determine whose needs can be met by
this approach.
Support within getting advice should build on existing family resources. In particular if the difficulty seems
to be in a secure context then draw on these strengths. Coping is defined as there being sufficient resilience
in person and community (context) so as not to be such high risk as to need intervention if not asking for
more intervention.
Key elements of getting advice might include providing families with research or experience-based information
related to the difficulties presented to the professional – information is relayed in such a way as to enhance the
self-efficacy of the family and increase the chance of taking appropriate ameliorative action; using the interview
to draw out the options available to the family and inviting the family to consider the pros and cons of each of
the options; making suggestions for limited changes in aspects of the child’s and family’s routines; helping to
identify extant proximal resources both within their social network or support agencies, voluntary groups etc.,
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drawing on resources such as the Youth Wellbeing Directory
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to identify relevant resources; an invitation for
re-contacting the service is embedded in the offer of any advice if things do not improve or they deteriorate.
There are occasions where the young person or family may say they are “coping” and not seek further input,
but the professional feels more input is required and the risks of intervention are outweighed by the risks
of non-intervention. This would include occasions where there are major risks for the young person, such as
of placement or school breakdown; there are significant concerns about deterioration or the context is not
deemed safe for the young person or their family. If these factors applied then consideration should be given as
to whether the needs of the young person and/or family should be more appropriately conceived of as falling
into one of the other needs-based groupings such as getting help, getting more help or getting risk support.
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www.youthwellbeingdirectory.co.uk