2. Method. Hello Sir/Mam. Can I talk to John? This is Adam with Safe Side Transportation Inc; I was wondering, is your car still available for transportation? If no… why you already working another company or no longer need transportation

First call
Hello Sir/Mam. Can I talk to John.
This is Samuel with Safe Side Transportation Inc; I’m calling regarding your car shipment. Do you want to ship your car Sir/Mam?
2. Method. Hello Sir/Mam. Can I talk to John?
This is Adam with Safe Side Transportation Inc; I was wondering, is your car still available for transportation?
If no… why you already working another company or no longer need transportation.
Okay no problem. Thank you. Bye bye!
If says already working with another company…
Just in case, you can still keep my offer and contact info. if there is a problem with another company. like if they increase the price or other problems, you can save my contact info: My name is …. Adam Kelly. You can call/text me any time you want. Thanks
If says okay…
When do you want to make it happen?
And can you tell me if it’s coming from person to person or business to person (I mean is it from residential area to residential area). If the car is coming from IAA or COPART , we need Stock and Buyer number, buyer number is not CM cell number , it is 5 digit number. IF the car is coming from Dealership, we need only Vin and Stock (Lot ) number.
Great! I’ll send you a message can you please reply to it. I need to get some more information to fill the form. After you send all info, I’ll fill the form and send the contract to your email so that you can sign it and you can keep it as a confirmation. Okay I’ll send it in a second and I’ll be waiting for your answer. Thanks! Bye!
If says the price is high…
Okay how much is your budget Sir/Mam. Maybe I can help you with the price…


When driver calls…
Can you tell me order ID?
When can you pick up and deliver the car?
Okay let me talk to my customer, then I’ll get back to you.


Talking to customer about driver…
Hello Sir/Mam, this is Samuel who’s working on your vehicle shipment. How’re you doing? I’ve just talked with one driver who said he can pick up your car tomorrow and delivery will be on Thursday. What do you think?

If price is high

The driver mentioned that he could make it happen for $500, which is one possibility. He has a small car hauler that can accommodate around 3 to 5 cars. I had initially offered $500 for a larger car hauler that can transport 8 to 9 cars, but currently, there are no such large haulers available. If you prefer, I can search for another driver, but for now, this is the best option we have in the area. What do you think? Should I go ahead and book the spot with this trailer, or should we wait for another driver who will be passing through this route? I don't have exact information on when other drivers will be coming to this area, as there are not many cars available for transport to [State]. That's why I recommend considering the available options at this moment.

In Contract


If Customer wants to cancel, you got deposit, you should try to keep the deposit as a cancelation fee.
According to the contract, we can work on your order in a week, if you cancel your order before one week after the requested available pick-up date, an administration fee of $200 will be charged.