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Letters of Complaint and Apology
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səhifə | 1/4 | tarix | 22.03.2024 | ölçüsü | 11,37 Kb. | | #181889 |
| Letters-of-Complaint-and-Apology-Thank-you-letters Letter of Complaint - Issues:
- wrong delivery, non-delivery, damage, bad workmanship etc.
- At least 3 paragraphs:
- Opening
- Explaining the problem
- Suggesting a solution
above, reference, complain, letter, shipment, delivery - I am writing to ______ about the ______
- of sweaters we received yesterday against
- the ______ order. I am writing with ______
- to our ______ of 22 May in which we asked
- for ______ of 60 dynamos (Artex model 33).
Insert the given words consignment, hazard, regard, suggest, grateful, forwarding, inspect -
- Since the _____ company which delivered the
- _____ are your agents, we _____ that you
- contact them with _____ to compensation. I
- would be _____ if you could come and _____
- the damage which creates a _____ to our
- customers.
Insert the given words supplier, case, arise, delivery, consider, unless, efficiently, ensure , legal - ______you can fulfill our orders ______ in the
- future we will have to ______ changing to
- another ______. Please ______ that this sort of
- problem does not ______ again. In ______ of any
- results because of your late ______, we will take
- _____ action.
- Dear Mr. Cliff,
- I received a consignment of dressing tables, Cat. No. DT
- 154, to the above address yesterday.
- However, the delivery consisted of six heavy mahogany-
- finished dressing tables instead of the light-pine polished
- units I asked for.
- As I have firm orders for the design I asked for, I would be
- grateful if you could send my consignment as soon as
- possible, and collect the wrong delivered goods. Thank you
- in advance.
- Sincerely yours,
- Robert Hughes
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