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860324435079 • 27 • MaRRIED • Malay • Muslim • License B2,D • 60162242034 [e-mail]
Lot 2239 Jln Hj Idris, Kg. Jenjarom, 42600 Jenjarom, Kuala Langat, SelangoR
Mohamad Azam Bin Ismail
Professional Summary IT Engineer with more than 5 years of experience in Linux and virtualization environments specializing in large scale Datacenters. Hands on experience within multiple types of industries like Media, Education, Government, Internet Hosting and Service Provider. Most recent experience has been for Virtualized Disaster Recovery Services for government agencies. Working to deliver highly available business platform on scalable private cloud solely for government agencies. Seeks a challenging position emphasizing in Linux and Servers environment.
Skills Operating Systems Linux: Red Hat Enterprise Linux, SuSe, Ubuntu, CentOS Windows: Windows XP, Windows 2000 Server, Server 2003, Server 2008 Mainframe: Z/OS Virtualization: Virtuozzo, Parallels Workstation, Parallels Server Bare Metal, VMware ESXi Computing Hardware IBM 3490, IBM z10, IBM Xseries, IBM DS4700, HP Blade, HP Proliant, Dell Power Edge, Fujitsu Primergy Services MySQL, PostgreSQL, DHCP, BIND, POP3, SMTP, Apache, NFS, iScsi, VPN, SSH, FTP, Tivoli, TAD4D, TADDM, Connect Direct, Siux, zimbra. Monitoring and Troubleshooting Skills Analyze Log, netstat, dig, whois, tail, head, less, strace, top, ps, vi, host, pidof, route, fsck, chkconfig, telnet, tcpdump, nslookup
Professional Experiences Senior Systems Engineer AMK Technology Sdn Bhd – July 2013 – Present Working at Strateq Global Services Sdn Bhd to engage with the government agencies and come out with a plan to implement the Disaster Recovery for a particular agency. The scope is to do assessment on IT environment at the production site, propose solutions design and implement the design into a highly reliable private cloud at the Disaster Recovery site. Part of the technical activities are cloning physical and virtual servers to virtual images (VMware) and then onboard the server images into the private cloud, powered by VMware products. Linux Software Expert T-Systems Malaysia Sdn Bhd: April 2012 – July 2013 (GCU Shell NST & MSL Team) – Contract Expired Provisioning new Red Hat Enterprise Linux Server (5.7, 5.8 and 6.3) on virtualized and structured VLAN environment. The task includes; - Work with Red Hat Satellite for remote installation. - Recording users (UID, GID) on Trac. - Configure kernel and security parameters - Assign IPs (in VLAN), configure IPs and its FQDN name - Maintaining SSH Keys for users on new servers - Configure NFS storage for clients. - Install and configure Tivoli agent, Siux and some packages - Provide technical support if customer having issues during build and application deployment time. Parallels Technical Support Engineer Datacom SEA Sdn Bhd: JAN 2012 – Mac 2012 (Parallels Inc) Parallels inc is a company producing virtualization and automation products. My role for this account is to support their customers running hosting business. I am supporting Linux and Windows servers, parallels Iaas and Saas and third party application. - Collect tickets using highly customized Request Tracker (http://bestpractical.com/rt/), JIRA. - Triage tickets to identify criticality, set a commitment time and acknowledge the tickets - Troubleshoot reported issues and provide solutions in timely manner Supporting integrated third party services on their hosting solutions like domain registry (Open SRS, enom, etc), Microsoft product (Microsoft 365, exchange), Symantec (MessageLabs, LiveOffice), Google Postini, Qmail, Zimbra and many more.
Mainframe Operator & Datacenter Engineer Rocksoft Server Consultancy: JUL 2011 – DEC 2011 (Malaysian Immigration Department) My role for this position is to maintain Linux and Windows servers and a mainframe of Malaysian Immigration Department. - Monitor server’s health in datacenter and remote site - Do day to day server backup on tape - Monitor nightly mainframe’s job and backup - Monitor datacenter’s temperature - Prepare tapes for DR on daily basis Write a batch script to update database automatically for Windows Servers. Deploy OpenVPN and iSCSI server on Centos servers.
Freelance Vertiwire Solutions: 2010 – DEC 2011 Provide IT support and solutions for local SME companies - Provide Desktop, server and network support - Provide server installation. - Provide technical support on both Windows and Linux servers - Provide technical IT Consultation. - Provide application solutions Provide DNS hosting and selling domain names.
Systems Engineer Zeal Hi-Tech Solutions Sdn Bhd: APR 2008 – NOV 2010 I have worked for an educational and media project for Ministry of Education. Deployed Linux and Windows (WMS) servers. After the deployment, my role is to monitor and maintain Servers, updating portal on daily basis. - Monitor and maintain servers - Do biweekly server health check at datacenter and record it - Generating monthly report, web statistics report and usage report - Supporting in-house IT infrastructure Support and maintain IBM X series server. Configure and troubleshoot IBM DS4700 SAN and synology RS-407 NAS server. Troubleshoot DB2 and ensure data is replicated to all DB2 servers, and all data in servers are synced. Doing in-house research and testing on Xen, Oracle VM and VMware.
IT Infrastructure Technician Red Tree Ventures Sdn Bhd: JUN 2007 – APR 2008 Dealing with outdoor and long range wireless network and network monitoring servers. My role is to design and implement wireless network solutions using RedOS / StarOS products. Install and configure Nagios as Network Monitoring Servers on customer’s premises at Shanghai, Guang Zhou and Port Klang. - Pulling network cable - Installing indoor and outdoor (Long range) Access Points, network cameras - Installing Linux servers - Supporting in-house IT infrastructure. Provide technical support to engineers to install and configure SuSe Linux Enterprise and Windows Servers on blade servers at datacenters.
Certifications LPIC 1 –Passed; Diploma in Computer Systems & Networking – Kolej Poly-Tech Mara Alor Star, Kedah Certificate in Network Security – Kedah Industrial Skills & Management Development Center , Sg Petani, Kedah Sijil Pelajaran Malaysia – Sekolah Agama Menengah Tinggi Tengku Ampuan Rahimah, Sg Manggis, Banting, Selangor
Trainings Linux Professional Institute 1 Parallels Virtuozzo Parallels Server Bare Metal Virtualization based from Microsoft Hypervisor Parallels Operation Automation Parallels Business Automation Enterprise
Strength
Fast learner Strong Customer Focused Self learner Independent Willing to travel Willing to relocate Analytical thinking	Can work with minimum supervision Excellent communication skills Team player Able to work on odd hours Own motorcycle and car Valid B2 and D license
Activities and Interest Swimming Walking and jogging Travelling Driving Forums and Community
Referees Mohd Shakir Bin Zakaria Design Expert T-Systems Malaysia Sdn Bhd 2340 Century Square, Jalan Usahawan, 63000 Cyberjaya, Selangor Darul Ehsan. M: 012 224 6069 Bahathir Bin Hashim Consultant Zeal Hi-Tech Solutions Sdn Bhd No 18, Jalan Ara SD 7/3B, Bandar Sri Damansara, Petaling Jaya, Selangor Darul Ehsan. M: 019 328 2336