21 Do’s and Don’ts to Improve Your Email

Do not take your reader by surprise or press them to the wall.

Do not wait until the end of the day to introduce a problem or concern via memo or email.

Avoid writing a litany of concerns that you have been harboring for a long period of time.

Don’t overuse the High Priority function: If you overuse the high priority option, it will lose its function when you really need it. We all know the story of the boy who cried wolf. If you overuse the high priority option, it will lose its function when you really need it. Besides, even if a mail has high priority, your message will come across as slightly aggressive if you flag it as 'high priority'. Likewise, be careful using the words Urgent or Important in the subject line.

Don’t overuse the High Priority function: If you overuse the high priority option, it will lose its function when you really need it. We all know the story of the boy who cried wolf. If you overuse the high priority option, it will lose its function when you really need it. Besides, even if a mail has high priority, your message will come across as slightly aggressive if you flag it as 'high priority'. Likewise, be careful using the words Urgent or Important in the subject line.

Never respond if you are upset: Take some time to cool off and consider appropriate response.

Don’t Attach unnecessary files- Wherever possible try to compress attachments and only send attachments when they are productive.

Don’t Attach unnecessary files- Wherever possible try to compress attachments and only send attachments when they are productive.

Don’t forget to attach documents: If you plan to attach a document, do it as soon as you refer to the document in the email. So often people forget to attach even when they indicate an attachment, Wagner says. It pays to attach right away so you don’t have to send a second email.

Never Use sarcasm or rude jokes as it a professional/ formal communication.