Cases using the serial number from the magazine, select the appropriate case for yourself. Solve it, answer the questions. Link the answers together and form them into a summary



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CASE 17
Swastika
In the late 70s, the Soviet delegation, which was in India on a short visit, was invited to a private house for dinner. Entering the house, the Soviet guests saw numerous swastikas hung from the ceiling by the owner. The head of the delegation (a veteran of the Great Patriotic War) immediately protested. And he did it in a rather emotional manner.
In response, the owner of the house explained that in the East, the swastika has been considered a symbol of happiness and prosperity since ancient times. This is exactly what the owner had in mind when he hung swastika signs throughout the house before the guests arrived.
Assignment: What were the cross-cultural mistakes of the host and guest? What would you do if you were the head of the Soviet delegation if, like him, you did not know the ancient meaning of the swastika symbol?


CASE 18
Replacing an engineer
The Russian-American furniture enterprise was created on the basis of a Soviet furniture factory. It was able to fit into the economy of the transition period. Furniture was in demand, and its sales were profitable. However, as competition in the furniture market grew, the profitability of the enterprise began to fall. By decision of the shareholders, an American manager was appointed to the position of financial director (FD). The following dialogue took place between him and the Russian General Director (DG):
FD: The senior engineer of the enterprise, Mr. Petrov, is not coping with his functions. I propose to fire him and hire a young, competent and energetic person in his place.
GD: Ivan Petrovich Petrov worked at our factory for almost 40 years. He considers our company his second home and is devoted to it. People love him. Moreover, he is a scrupulously honest person. Of course, he is not young, and it is difficult for him to keep up with the times...
FD: The recruitment agency has already offered me a young candidate. He is dissatisfied with the working conditions of our competitor and is ready, if we pay him more, to come to us. I made inquiries - he is very competent and proactive. During the year and a half of its operation, our competitors’ sales volume increased by almost 30%.GD: I don't really like it. Firstly, how can you just fire your oldest employee? This is a conflict. Besides, he tries. He just doesn't succeed at everything. Let's think about how to help him. And regarding your candidate: a person who runs for a long ruble to another enterprise will run away from us. Why do we need someone we can’t rely on?
FD: Listen, but due to the fact that Mr. Petrov cannot cope, our shareholders are losing profits. I am confident that the appointment of a young and competent person with whom I met to the post of senior engineer will benefit the factory and will be in the interests of shareholders.
Assignment: Whose position would you support? Comment on your answer.

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