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8 – CHAPTER. SOFTWARE OF AUTOMATION HOTEL INDUSTRY.
 ......................... 242 
1. Automation stages of proccess to serving for guests ........................................................... 243 
2. Module classification of automoation software in hotel activity ........................................ 245 
3. Automation working areas in tourism ................................................................................. 248 
4. Using together marketing and information technology in tourism...................................... 249 
5. Methods and tools installation of advertisement in internet ................................................ 251 
6. Assessment of internet advertisement activity .................................................................... 252 
7. Interactive electron menu .................................................................................................... 253 
Key words and phrases ............................................................................................................ 254 
Control questions ..................................................................................................................... 254 
Test questions .......................................................................................................................... 255 
References ............................................................................................................................... 259 
9 – CHAPTER. INFORMATION SYSTEMS TO MANAGING HOTEL ACTIVITY
 ..... 260 
1. Automation information systems ........................................................................................ 261 
2. Automation process of booking system of Hotel ................................................................ 263 
3. Computer systems in hotel managing .................................................................................. 266 
4. General information of structure automation system in hotel industry ............................... 267 
5. Automation stages in service for guests process ................................................................. 270 
6. Automation in hotel activity ................................................................................................ 272 
7. Process of automation booking in hotel’s rooms ................................................................ 273 
8. Using Fidelio system in booking process ............................................................................ 275 

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16 
9. Main modules of FIDELIO FO system ............................................................................... 280 
10. Making reports with helping FIDELIO FO system in hotels ............................................ 284 
11. Branch restaurant of hotel and storage of automation accounts ........................................ 286 
Key words and phrases ............................................................................................................ 290 
Control questions ..................................................................................................................... 290 
Test questions .......................................................................................................................... 290 
References ............................................................................................................................... 294