Republic of uzbekistanministry of higher and secondary special educationtashkent financial institute

REPUBLIC OF UZBEKISTANMINISTRY OF HIGHER AND SECONDARY SPECIAL EDUCATIONTASHKENT FINANCIAL INSTITUTE

REPUBLIC OF UZBEKISTANMINISTRY OF HIGHER AND SECONDARY SPECIAL EDUCATIONTASHKENT FINANCIAL INSTITUTE

ANDIJAN FACULTY

Direction " finance and financial technologies”

Stage I SMMT-70-22-Group student NE’MATJANOV ABBOSBEK

Independent work prepared by the subject “English language“

Presentation

Done: A.Ne’matjanov

Checked: X.Maksudova

Services and systems

Plan:

1.Service and systems .

2. What is Service System .

3.Service history .

4. Types of service design.

Services and systems

A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. "Service system" is a term used in the service management, service operations, services marketing, service engineering, and service design literature. While the term frequently appears, it is rarely defined.

One definition of a service system is a value coproduction configuration of people, technology, internal and external service systems connected via value propositions, and shared information (language, laws, measures, etc.). The smallest service system is a single person and the largest service system is the world economy. The external service system of the global economy is considered to be ecosystem services. Service systems can be characterized by the value that results from interaction between service systems, whether the interactions are between people, businesses, or nations.

Most service system interactions aspire to be win-win, non-coercive, and non-intrusive. However, some service systems may perform coercive service activities. For example, agents of the state may use coercion in accordance with laws of the land.