Republic of uzbekistanministry of higher and secondary special educationtashkent financial institute

Most service system interactions aspire to be win-win, non-coercive, and non-intrusive. However, some service systems may perform coercive service activities. For example, agents of the state may use coercion in accordance with laws of the land.

Another definition for service system states that a service system consists of elements (e.g., people, facilities, tools, and computer programs) that have a structure (i.e., an organization), a behavior (possibly described as a business process), and a purpose (or goal). A service system worldview is a system of systems that interact via value propositions.

What is Service System

1.A service structure in action finalized to the achievement of a goal (delivering value to other interested entities through service). Learn more in: Engaging Retail Customers Through Service and Systems Marketing: Insights for Community Pharmacy Stores

2.A service structure in action finalized to the achievement of a goal (delivering value to other interested entities through service). Learn more in: A New Systems Perspective in Retail Service Marketing

Business Services

An arrangement of resources consisting of information, technology, and people organised by actors, such as employees, manufacturers, or suppliers, into a value proposition. The actors’ purpose is to utilise their resources to increase the entity’s meaning for other actors. Learn more in: Gamifying a Car's Servicescape

An arrangement of resources consisting of information, technology, and people organised by actors, such as employees, manufacturers, or suppliers, into a value proposition. The actors’ purpose is to utilise their resources to increase the entity’s meaning for other actors. Learn more in: Gamifying a Car's Servicescape

Systems which comprise service providers and service clients working together to co-produce value in complex value chains or networks . Learn more in: The Design of IT Services