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The Pediatric Sedation Unit is a 5 bed
outpatient clinic. The unit supports children
for
non-sedated
medical
procedures,
moderate sedation and anesthesia-supported
care to help them get through medical
procedures. The sedation staff helps children
to relax, minimizing fear and anxiety, and to
control pain during painful procedures.
Around 500 children are seen per year, ages 1-
21 years old, who are referred from the local
area, the eastern third of the US and Europe.
The Sedation Unit focuses on family-centered
care, promoting communication and safety,
and actively engaging parents in their child’s
care while in the unit.
Pediatricians and Surgeons Collaborate to
Improve Care
The pediatric inpatient service instituted a
new, innovative program that more closely
ties the teams of physicians who care for
pediatric surgical patients with the inpatient
medical teams who are here 24 hours per day.
Young and medically complex/fragile patients
admitted to the pediatric surgical subspecialty
services are automatically co-followed or
receive consultation from the medical
inpatient teams. The adoption of this program
has allowed for more comprehensive and
coordinated care than we have been able to
provide before. It has fostered communication
among the services and augmented the care
we offer to surgical patients.
Parents Play an Integrated Role on the
Inpatient Medical Team
Medical teams have instituted a new system
of patient/family communication at family-
centered rounds that is modelled after the
I-PASS communication paradigm. This new
approach to performing work rounds has been
part of a national research protocol being
tested at several large research hospitals
around the country. Although this new
process is still in development, it has resulted
in very positive feedback from families, who
are actively engaged in the process of their
children’s care.
Children’s Safety Is Our First Priority
A departmental safety huddle is held weekly
to discuss safety reports that have been filed
during the previous week. This meeting is
regularly attended by 20 staff and house staff
from the ward, PICU and neonatal care units
every Tuesday. The safety huddle works to
improve system and workflow issues with an
attempt to fix problems in an accelerated
fashion. This model has been very successful
and has been adopted by many other services
around the hospital. In a similar fashion, the
inpatient ward is working with a prototype
that offers a faster and more robust system of
reporting medication, supply and equipment
issues.
Renovations to Improve Children’s Medical
Experiences
In terms of physical upgrades, the Children’s
Center was pleased to dedicate a new
playroom this summer. This new center for
play therapy has greatly expanded the space
for children and teens (as well as their siblings
and parents) to express themselves through
art, music or technology. Finally, the video
EEG equipment that allows us to monitor
children for seizure activity in real time was
upgraded with a new system.
As Dr. Nicolas Wells
from Neonatology listens
intently, Dr. Martin
Weisse makes a key point
at the Department of
Pediatrics weekly safety
huddle.
60
Amal Chatila, NP
Director, DiLorenzo Tricare
Health Clinic
COL
|
NC
|
USA
The Pentagon
The DiLorenzo Tricare Health Clinic (DTHC) is
the Pentagon’s center for health. The clinic is
comprised of Army, Navy and Air Force service
members who, teamed with an outstanding
group of civilian and contract employees,
deliver the highest quality patient-centered
care to ensure a healthy, productive and ready
force. DTHC provides excellence in wellness,
healthcare and professionalism to the
approximately 24,000 DoD personnel who
work at the Pentagon.
Using the Patient-Centered Medial Home
model of primary care, DTHC delivers primary
care services for all Title X beneficiaries, in-
cluding embedded behavioral health services,
pharmacy, laboratory, radiology, optometry
and physical therapy—all while striving to be
the highest reliable
organization
possible.
What
makes DTHC truly
unique
and
innovative to the
National
Capital
Region
are
the
additional Pentagon
support
missions
that our incredible
staff perform daily at
this
national
landmark.
One of its unique missions is fulfilled by the
Emergency Response Team (ERT). Whenever
anyone on the Pentagon grounds (including
the parking lots and the entrance to Metro) is
injured, ERT members respond in outstanding
time—often in less than 2-5 minutes. The
missions range in intensity from minor issues
requiring treatment to life-saving issues
requiring stabilization and transport to higher
levels of care. That is an amazing testament to
selfless service and personal courage (and
physical fitness), as our team navigates the
approximately 17 miles of corridors, hallways,
nooks and crannies to provide emergent, and
sometimes life-saving, care.
In many ways, the mission of the ERT team is
similar to that of combat medics, techs and
corpsman who navigate the battlefield to
provide care to our incredible Service
members. Strapped with an aid bag with the
essential medical supplies needed, and a
medical vehicle hot on their heels, our
doctors, nurses and medics are expert land
navigators who rush to the scene and begin
scene assessment, initial triage and medical
treatment—all within mere seconds. In 2016,
our ERT treated 156 patients, averaging two
emergency calls per day.
Our emergency response support to the
Pentagon also entails mass casualty (MASCAL)
and Chemical, Biological, Radiological, Nuclear
and Enhanced Chemical Weapons (CBRNE)
operations. This past year, DTHC participated
in Operation Agile Warrior, a Pentagon-wide
MASCAL exercise that incorporates numerous
DoD, local and federal agencies. Our clinical
staff were first responders to two separate
exercise events which saw multiple notional
casualties. Our staff performed Integrated
Emergency Operations Center support while
integrating on-scene with locally established
DiLor
en
zo T
ric
ar
e
Health
Clin
ic
The DiLorenzo Tricare
Health Clinic’s tele-
audiology services range
from diagnostic
audiology and remote
hearing aid fittings to
downloadable hearing
aid applications and real-
time rehabilitation
interventions.
In the photo at right, a
DTHC technician prepares
to discuss a patient case
with an audiologist at
Walter Reed Bethesda
before bringing up the
hearing test results they
can both view and discuss
together online in real
time.