Manual for Azerbaijan companies Rena Safaralieva



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2. In the course of a business discussion, you have had a misunderstanding and the other party seems 

alienated. What do you do?  

 

(a)



 

Terminate negotiations?  

(b)

 

Suggest solve disputable issues during a business dinner?  



(c)

 

Try to find new and more solid argumentation to persuade the other party?  



(d)

 

Invite a third party to intervene, for example, your lawyer or investor?  



(e)

 

Anything else? 



 

3. You talk to an importunate person at a buffet diner. His or her loose monologue is real torture for 

you, but etiquette forces you to make yourself to look happy. Which way out of this “captivity” would 

you prefer:  

 

(a)


 

Continue  to listen in hope that the end will come soon?  

(b)

 

Get rid of the bore by introducing him or her to somebody else?  



(c)

 

Apologize and get away under a pretext of fetching one more sandwich?  



(d)

 

Tell the person straightforward what you think of him or her?  



(e)

 

Anything else?  



 

4. During a business trip to a European country, Tural was invited to a business breakfast and served 

some pork. His region prohibits him to touch pork. Which of the below given options would be 

appropriate from the point of view of etiquette?  

 

(а) Politely refuse with reference to Islamic prohibition?  



(b) Politely refuse with reference to doctor’s prescription?  

(с) Declare he does not like pork?  

(d) Loudly express his indignation with shortsightedness of organizers?  

(e) Anything else?  

 

 

Rena Safaralieva  



 

CHAPTER  IX. CORRUPTION AND BUSINESS     

 

The basic concept of corruption 

 

Corruption is defined as the “abuse of [public] office for private gain.”  Recently many researchers have 



suggested expanding the notion of corruption to include corrupt practices within the private sector, 

political parties, and non-governmental organizations,  such as embezzlement and misappropriations. 

Many researchers agree with a set of basic theses concerning corruption, formulated by Jeremy Pope, the 

author of the very first comprehensive research of this negative social phenomenon

70

:  


 

there are  neither corruption-free countries, nor countries completely overrun by  large-scale eternal 



corruption;   

 



individual anti-corruption measures  can reduce the level of corruption only temporarily; 

 



punitive measures are the least effective in fighting corruption;   

 



anti-corruption efforts should aim towards the creation of conditions  under which public officials 

must make decisions based on transparent norms  of law;  

 

an independent judicial system and strong independent media are the best guarantees against  



violations of the law by public officials;  

 



complete defeat of corruption is unattainable, however,  it is possible to  considerably curb corruption;   

 



grand corruption (large scale embezzlement by the ruling elite)  and petty corruption (small unofficial 

fees collected by petty officials)  require different solutions;  

                                                 

70

 Jeremy Pope, Confronting Corruption: Elements of a National Integrity Systems, Publication by Transparency International



2002  


 

corruption has many forms, of which bribery is the most common, but not the only type;   



 

other examples  of corruption include nepotism, abuse of office,  and using commercial information 



for private gain.  

 

Corruption vis-à-vis ethics 

 

One can question the relation of ethics to corruption, if corruption, according to the legislation of many 



countries, is a criminal offence and ethics, as discussed in details in Chapter I,  is more a realm of 

personal choice. The newly adopted Azerbaijan  anti-corruption law defines corruption as  

Corruption – use by a public official of his/her own status, or the status of the organ represented, or 

functionary authorities and/or possibilities emerging from such a status and authorities resulting in illegal 

acquisition of material and non material values, advantages and benefits, including illegal offer and/or 

promise or giving of such above referenced to material and non material values, advantages and benefits 

by individuals and legal entities”. 

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Some corrupt practices, such as bribery, are in  the domain of  criminal law, while others, such as the 

abuse of office information for personal gain  are regulated by administrative law.  The third group is 

subject to civil law, as in the concealment of vital information from public knowledge.  Last but not the 

least, is a category of ethical violations.  These are not covered by written legal norms of a given country 

or company, but are not tolerated by universally accepted moral principles. An example is the 

unnecessary collection of personal information on employees. The large variety of forms of corruption 

does not allow corruption in all of its myriad manifestations to be covered by law.   

 

The “gray” zone of economic activity and ethics 

 

No society condones drug trafficking. Such deeds are unanimously  condemned to the criminal sphere 



and the so-called “black zone of ethics”.  If we consider unqualified compliance  with the law and ethical 

principles as a “white zone” of ethics, there is still a broad intermediate  field. Many businesses must 

maneuver in a “gray,” or semi-legal field, without engaging in purely criminal activity.  Often this is 

necessary as businesses are  forced to  by-pass laws due to their extreme inconsistency and severity. To 

compound the problem, public officials also take advantage of this system.  For businesses, these 

unofficial payments combined with an unbearable tax burden result in frequent double accounting and tax 

evasion. This in turn has negative consequences for the state budget. 

 

According to Fazil Mammadov,  Minister of Taxes, Hayal company is guilty of the biggest financial 



abuse  among private sector firms, with tax evasion in the amount of 300 million manat. 

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Moreover, even public enterprises and institutions function in a “gray” zone as the result of corruption 

and insufficient state financing. Such a reality has found its reflection in ethics.  Many people claim that 

there is a big “gray” zone or a neutral ethical field between the black and the white, where one can easily 

move, even if this field does not fully coincide with the law.    

 

Estimates of the level of corruption in Azerbaijan 



 

It should be mentioned that attitudes towards corruption differ significantly, depending on a country’s 

national culture and  business environment, as well as its legal framework.  In Italy,  where  public 

bureaucracy can postpone any decision for months, people do not consider it too much of a sin to 

“grease” a public official.

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 As for Azerbaijan,  bribes to public officials are considered mandatory  for 



any  business transaction, from registration to paying a share for protection.   The difference is that in 

Italy people talk about it, but in Azerbaijan businesses are tight-lipped.  Rare attempts to disclose corrupt 

practices result in harsh consequences for  those who reveal of corruption.   

                                                 

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 The  Anti-corruption Law  of the Azerbaijan Republic was  adopted on  January 13, 2004, but will enter into full legal force 



as of January 1, 2005    

72

 Daily News of  Great Silk Road International News Agency, Azerbaijan, 12 October  2001  



73

 R. D. Lewis, Business Cultures In International Business:  From Confrontation To  Mutual Understanding, Delo Publishing 

House, Moscow,  2001, p.   



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