Nonverbal Communication Is it possible to communicate without words?

Two basic groups of postures: OPEN/CLOSED and FORWARD/BACK

• OPEN/CLOSED is the most obvious. People with arms folded and legs crossed and bodies turned away are signaling that they are rejecting messages.
• People showing open hands, fully facing you and both feet planted on the ground are accepting them.

FORWARD/BACK

• FORWARD/BACK indicates whether people are actively or passively reacting to communication. When they are leaning forward and pointing towards you they are actively accepting or rejecting the message.
• When they are leaning back, looking up at the ceiling, doodling on a pad, cleaning their glasses they are either passively absorbing or ignoring it.

( Eager)
(Evaluating)
(Bored)
( Aggressive)

Responsive

ENGAGED
Leaning forward
Open body
Open arms
Open hands
Reflective
LISTENING
Head tilted
Lots of eye contact
High blink rate
Fugitive
BORED
Staring into space
Slumped posture
Doodling
Foot tapping
Combative
LET ME SPEAK
Finger tapping
Foot tapping
Staring

Superiority

• Superiority
• Relaxed

Leaning Back With hands Supporting Head
Rejecting Messages
Sit down readiness

• Ready
• Positive
• Able
• Goal oriented person

Honesty

• Honesty
• Loyalty
• Devotion

Hand to Chest

A Doubt

• A Doubt
• Hesitance

“Well, I don’t Know ”

Curiosity

• Curiosity

Touching the Nose

Boredom

• Boredom
• Tired

“ I am bored.”

Confident

• Confident
• Proud
• Egotistic

Low Steepling ( Joining Finger tips)
Sleeping