SoBA 101
The Society of Bluffton Artists Membership Manual
Sales Procedures
Shift Duties
Key Contacts
Officers and Board of Directors Info
SoBA Bylaws
Display Guidelines
Change of Show Forms
Bin Art Information
Featured Artist Information
SoBA Sales Procedures
Pull out a sales receipt from the top right drawer of the desk
(Note that it is three a (3) page receipt-
White & Yellow copies are SoBA’s records Pink copy is for the customer)
Ask the customer how they will be paying for the purchase and then mark the
appropriate box
Cash __ Check __Credit Card___
Fill in the section below customer info:
Name of Art Piece
Name of Artist
Price of Piece
Tax 6%
Total
Have customer complete the top portion of the receipt with their information
(This information is mandatory for all credit card sales)
Name
Address
Phone
Cash sales
Make sure you give the customer the correct change. Count it more than once to verify what
you are doing
Check Sales
Have the check made out to SoBA and it must be made out for the exact amount of the sale.
Credit Card Sales
Once you have tabulated the total amount of the sale with tax proceed with the credit card
machine.
Enter all the digits of the total. If the amount is $20.00 enter 2000.
If the amount is $423.42 enter 43242. The machine figures out
where the decimal point should be.
Return the Credit Card to the customer
It takes a few moments for the machine to push out the paper
receipt.
Gently tear the first copy and ask the customer to sign it
Wait for the customers copy and gently tear it
Attach the signed copy to the white & yellow receipts
Attach the customer copy to the pink receipt and give that to the
customer with their purchase
Put all completed sales receipts in the cash box which is in the
deep second drawer on the right side of the desk.
Morning Shift Check List
Staffing hours Monday thru Saturday 10:00am until 1:30pm
Arrive five minutes before your shift so you ready for customers at the opening time of
the gallery.
Once you unlock the front door stop yourself and turn the top interior lock to open.
Turn all the lights switches on in all the rooms/areas.
Put out the Open flags and sandwich board SoBA signs
If there is a paper receipt of any kind in the credit card machine gently tear it off and
immediately put it in the cash box.
Check the restrooms paper supplies, refill if needed.
Double check that all the binders you will need to keep records in during the shift are
accessible.
REVIEW all the sales procedures and make sure there are receipts in the top right
drawer of the desk.
Get the log sheet ready for the day.
Keep your personal bags, pads off to the side of the work area. The desk is to be used
for customer transactions.
Keep accurate sales records, noting sales in appropriate binders/inventories and notify
artists of sales
Call and remind the following day’s volunteers of their shift and time. If necessary leave a
message.
Afternoon Shift Check List
Staffing hours Monday thru Saturday 1:30pm until 5:00pm
Verify with the morning staff that credit card machine is working correctly.
Verify that all sales recording is current.
Double check that all the binders you will need to keep records in during the shift are
accessible.
REVIEW all the sales procedures and make sure there are receipts in the top right
drawer of the desk.
Keep accurate sales records, noting sales in appropriate binders/inventories and notify
artists of sales
Keep your personal bags, pad off to the side of the work area. The desk is to be used for
customer transactions.
Empty the trash cans if needed and put the closed trash bag in the large green trash
container that is on the side of the CCA.
Bring in the Open flags and Sandwich boards SoBA signs.
At 5:00pm double check that all the sales receipts are in the cash box, the side door is
bolted, and all the gallery lights are turned off.
Turn the top lock on the front door, double check the gallery is locked once you are out.
Sunday 11:30am until 3:00pm
Please follow all of the opening and closing instructions
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