Region V illinois, Indiana, Michigan, Minnesota



Yüklə 280,98 Kb.
səhifə2/11
tarix19.07.2018
ölçüsü280,98 Kb.
#56918
1   2   3   4   5   6   7   8   9   10   11

Profile content


Each profile includes the following information:

  • Location – Service area

  • Project category – Grant recipients were asked to categorize each project as trip-based, information-based, or capital investment project

  • Project type – Within each category, recipients further defined each project (e.g., demand response, mobility manager, or car-sharing)

  • Project goal – Recipients were asked to select the primary goal for each project from a list

In addition, recipients were asked to provide a general description of service, performance indicators, and a descriptive summary or profile of the service, within each of the categories summarized below:




  • Service Description - Provide a detailed description (1-2 paragraphs) of the JARC-funded service provided during FY 2009. Please indicate the route name and/or number, if available, and describe the route or service area.

  • Evaluation – Describe how you have evaluated your project within your agency or organization. Identify relevant performance measures and benchmarks.

  • Accomplishments – Highlight your greatest accomplishments. Describe any especially successful or innovative elements.

  • Lessons learned – What advice would you give to someone else starting a service like yours? What do you wish you would had known when you started the service?

While the goal was to present the information as reported by the recipients, some editorial decisions were made for brevity and clarity. Blank responses or those marked “N/A,” are represented in this document by the word “None,” and those profiles that were left entirely blank were deleted. In addition, some profiles were removed because they were ineligible (e.g., route was not in service during FY 2009) or the records were duplicative.


LARGE URBAN PROJECTS

Illinois

Chicago Transit Authority (1182)

Chicago Transit Authority (976)

#67 67th/71st Route Extension (1599)

Location: Cook County, Chicago (IL)

Type: Trip-Based Services/Fixed route

Goal: Extended hours/ days of service

Service description: This project involves extension of the #67 67th/69th/71st St. bus route from its present terminal at 71st Street and Pulaski Road to the Ford City Shopping Center, a distance of approximately 8/10 of a mile. The route operates between 5 AM and 11:00 PM on weekdays, Saturdays from 6 Am to 11 PM, and on Sundays from 7 AM to 11 PM.



Evaluation: Ridership on the route is down on a year-over-year basis, based on October 2009 data. However, ridership for the #67 route is down less than the CTA average (-2.1% versus -6.1%, for example, on weekdays). Thus, it can be inferred that the increase from the additional service offset what could have been a larger loss in ridership. Given the current economic circumstances, ridership is within expectations.

Accomplishments: None to report at this time

Lessons learned: None to report at this time 

Danville Mass Transit (6310)

Danville Mass Transit (254)

10 Danville - Champaign (163)

Location: Danville and Champaign (IL)

Type: Trip-Based Services/Fixed route

Goal: Expanded geographic coverage

Service description: Route 10 Danville - Champaign operates between the two cities. Seven round trips are provided on weekdays, and five on Saturdays. The Danville UZA has a significant portion of low-income individuals and high unemployment rates. Champaign UZA, a partially university-driven economy has more employment and a lower unemployment rate. The route connects with local bus services at both ends of the route; transfers are interchanged to facilitate travel throughout the two UZAs. The basic headway is 120 minutes.



Evaluation: Ridership has been the main criteria. It has grown almost continuously since the start of service. Financial performance of the service was also good due to the higher fares, based on the distance involved. That declined in the FFY 2009 as the governor, in addition to the free rides for seniors added in FFY 2008, added free rides for persons with disabilities who qualified for Circuit Breaker, a state low-income designation. No trip purpose information has been collected. Based on ad hoc discussions with riders, some are using the service for work purposes. Many other uses are also represented.

Accomplishments: Steady ridership growth over 3+ years is significant. The service has been integrated with the local services in each UZA.

Lessons learned: Promotion needs to be ongoing
14 Lynch Road (172)

Location: Danville (IL)

Type: Trip-Based Services/Fixed route

Goal: Expanded geographic coverage

Service description: Route 14 Lynch Road in part replaces a former route, but extends service to the far east portion of the city. The new area served is primarily industrial and commercial, including seven motels. It is also the location of the intercity bus station. The route operates only during weekday morning and afternoon travel periods. It operates hourly in each direction, so that most of the route has two trips per hour. Connections are made with other routes at both ends of the route.



Evaluation: Ridership is the main evaluator; both the total ridership and the ridership increase. Thus far ridership has increased about 15% over the prior service. There has also been some shifting between services.

Accomplishments: The route is a meant to provide more frequent service to one of the busier residential areas.

Lessons learned: Keep the employers informed of the development and institution of the service.
Evening Dial-A-Ride (329)

Location: Danville (IL)

Type: Trip-Based Services/Demand response

Goal: Extended hours/ days of service

Service description: Service was extended until 9:40 PM on core routes. Rather than operate some of the lighter routes during the same time, a Dial-A-Ride operation was started, providing service from 6:45 PM until 9:40 PM. The area encompasses all of one route and portions of three others, all on the south and west sides of Danville.



Evaluation: Service began at the end of the year.

Accomplishments: In addition to providing the demand response service in the designated area, the service also serves as the ADA provider for all of Danville for the hours of 7:45-9:40 PM.

Lessons learned: It was difficult to estimate the demand for the service before implementation. Thus the exact boundaries of the service area were difficult to establish. We have since expanded the service area somewhat based on the actual usage.
Various (176)

Location: Vermilion County (IL)

Type: Trip-Based Services/Fixed route

Goal: Extended hours/ days of service

Service description: One route, 9 Georgetown, had Saturday service added, while six routes began operating longer hours on weekdays. The added Saturday service is three round trips. On weekdays, each route is extended by one trip in the early evening.



Evaluation: Ridership is the main criteria. Each trip is reviewed and will be evaluated at the end of the grant funding.

Accomplishments: Working the three, 9 Georgetown trips into the Saturday schedule. which has limited service was an accomplishment, working with labor agreement parameters.

Lessons learned: Work with other communities where service extends into their jurisdictions.
Various evening (323)

Location: Danville (IL)

Type: Trip-Based Services/Fixed route

Goal: Extended hours/ days of service

Service description: Extend service on core routes from 7:40 PM to 9:40 PM on weekdays. In total, six routes were extended.



Evaluation: Service began late in the fiscal year.

Accomplishments: The service supports additional non-traditional work shifts.

Lessons learned: Better knowledge of employer work hours would have been helpful, but difficult to obtain since many are small employers.

Metra (5005)

Metra (377)

Sunrise Express (356)

Location: Northeastern Illinois (IL)

Type: Trip-Based Services/Fixed route

Goal: Expanded geographic coverage

Service description: Metra's Union Pacific Sunrise Express provides early morning reverse commute service to Chicago's northern suburbs, reaching an estimated 15,000 to 16,000 entry level jobs. Leaving Ogilvie Transportation Center in downtown Chicago at 5:42 AM (Monday-Friday), the train arrives in Waukegan at 6:49 AM, with stops at all Chicago and Evanston stations, as well as Wilmette, Braeside, Highland Park, Lake Forest, Lake Bluff, Great Lakes, and North Chicago. Major employers in these destination communities include Abbot, Baxter, Takeda, Hospira, HSBC, Discover, Hewitt, Walgreens, Grainger, Underwriters Laboratories, and several other large corporations. The Sunrise Express offers the only public transit option for Chicago residents who must report to work by 7 AM at these and other area companies. In order to provide this early reverse commute service, Metra provides an even earlier inbound train that leaves Waukegan at 4:20 AM and arrives downtown Chicago at 5:23 AM, meeting 5:30 and 6 AM downtown start times for employees, particularly those in restaurant/hospitality services, healthcare, and financial/trading industries.


Inaugurated in April of 2007, Metra's Sunrise Express received an initial JARC grant in the amount of $250,000 (2006) and a second grant in the amount of $179,000 (2007), with matching funds provided by Metra.

Evaluation: In evaluating performance, emphasis is placed on quantifiable measures of which daily passenger counts in the most significant. During the 12-month period ending September 30, 2009, daily ridership on the Sunrise Express averaged 308 reverse commuters, with 78 passengers on the earlier inbound, for a total daily average of 386 passengers. While this is down slightly from last year's report of 410, the decrease has been within a reasonable tolerance considering the 25-year high unemployment levels. That ridership has slipped only about 5% strongly suggests that the service has been valuable in helping these riders retain their jobs.
Metra has also evaluated performance of the Sunrise Express via passenger surveys, attesting to the importance of this reverse commute service, particularly to transit dependent passengers. Surveys reveal that as many as 33% of respondents do not have access to a private auto for their work trip. Surveys also illustrate a regular pattern of use with nearly 80% of respondents reporting that they rely on the Sunrise for daily transportation to their jobs.

Accomplishments: Clearly, ridership is the ultimate accomplishment as this determines long term viability of the service. Beyond this obvious indicator, Metra also points to the number of companies that have demonstrated their support of the service by providing and/or partnering to support connecting shuttle services. Through the Transportation Management Association of Lake-Cook, more than ten companies are served by shuttle routes at either Lake Forest or Braeside. Additionally, through the Conway Park Business Association, a similar number of companies receive connecting service at Lake Forest. Also at Lake Forest, Lake Bluff, North Chicago, Great Lakes, and Highland Park a number of employers provide private services to their own employees. These partnered and private routes add to the already strong network of public bus routes in Highland Park, Waukegan, and Evanston.
We also view our public outreach as an accomplishment. Via Transit Events and other types of presentations at destination employers and at downtown Chicago venues, we continually raise awareness about the Sunrise Express and other reverse commute transit options, with the intent of opening suburban job opportunities to unemployed and under-employed Chicago residents.
Finally, in the delivery of service, Metra's success is well documented in the reliability of the service. Operating for 33 consecutive months at September 30, 2009, only one day has there been a disruption of service that caused passengers to have to take a later train. This degree of reliability is vital to job retention among passengers who rely on this service.

Lessons learned: Having had significant past experience with JARC projects and having wide support for the Sunrise Express prior to applying for funding, Metra was well postured to achieve success with this project. For other organizations planning and implementing JARC projects, we recommend the following:
1. The project should serve a job market of various skill levels. That is, in order to be sustainable over time, there should be both entry level positions as well as an assortment of jobs that require graduated and varying levels of knowledge/skill/abilities. Also, density of the destination job market is crucial in attracting a critical mass for fixed-route JARC services.
2. Project partners/sponsors must be committed to promoting the service via all available outreach modes. Beyond any type of mass media, outreach for JARC projects is well suited to targeted individual efforts that include public events along with mailings/conversations/meetings with destination employers, job developers and public officials in destination communities.
3. Track performance early and often in order to readily identify, evaluate and respond to various concerns, particularly low ridership, as needed. This includes daily passenger counts and periodic passenger surveys.
4. Keep all partners involved in the service by providing periodic reports on ridership, outreach activities and other.


Pace (5118)

Pace (751)

Ride In Kane (958)

Location: Kane County (IL)

Type: Trip-Based Services/Demand response

Goal: Extended hours/ days of service

Service description: The JARC-funded service provided during FFY 2009 was part of the Ride In Kane transportation program in Kane County, Illinois. The service is a demand response service that is 24 hours a day, seven days a week, 365 days a year. The service is provided by a mix of bus and taxi service providers. There are approximately 15 to 25 bus runs and 16 taxis. Trips are booked as far in advance as seven days and up to one day prior to travel. Same-day trips are booked only if the time is available in the day's schedule.



Evaluation: The transportation operation is evaluated by using on-time performance and productivity performance measures. The on-time performance standard is 95% or above and productivity is 1.6 trips per hour.

Accomplishments: Adding taxi providers to the program has enabled us to create more productive bus runs. Long trips or trips with pick-up locations in remote areas are best suited for taxi, as they would otherwise force a bus to "deadhead" to the next destination.

Lessons learned: It is important to know the transportation demand of any given area to plan for cost and capacity. When the program began, this information wasn't completely available to us because demand response transportation was entirely new to some of the areas in Kane County.
Ride DuPage to Work (1068)

Location: DuPage County (IL)

Type: Trip-Based Services/Demand response service

Goal: Expanded geographic coverage

Service description: The JARC-funded service provided during FFY 2009 was part of the Ride In Kane transportation program in Kane County, Illinois. The service is a demand response service that is 24 hours a day, seven days a week, 365 days a year. The service is provided by a mix of bus and taxi service providers. There are approximately 15 to 25 bus runs and 16 taxis. Trips are booked as far in advance as seven days up to one day. Same-day trips are booked only if the time is available in the day's schedule.



Evaluation: The transportation operations is evaluated by using on-time performance and productivity performance measures. The on-time performance standard is 95% or above and productivity is 1.6 trips per hour.

Accomplishments: Adding taxi providers to the program has enabled us to create more productive bus runs. Long trips or trips with pick-up locations in remote areas are best suited for taxi as they would otherwise force a bus to "deadhead" to the next destination.

Lessons learned: It is important to know the transportation demand of any given area to plan for cost and capacity. When the program began this information wasn't completely available to us because demand response transportation was entirely new to some of the areas in Kane County.
Ride In Kane (1066)

Location: Kane County (IL)

Type: Trip-Based Services/Demand response service

Goal: Expanded geographic coverage

Service description: The JARC-funded service provided during FFY 2009 was part of the Ride In Kane transportation program in Kane County, Illinois. The service is a demand response service that is 24 hours a day, seven days a week, 365 days a year. The service is provided by a mix of bus and taxi service providers. There are approximately 15 to 25 bus runs and 16 taxis. Trips are booked as far in advance as seven days up to one day. Same-day trips are booked only if the time is available in the day's schedule.



Evaluation: The transportation operations is evaluated by using on-time performance and productivity performance measures. The on-time performance standard is 95% or above and productivity is 1.6 trips per hour.

Accomplishments: Adding taxi providers to the program has enabled us to create more productive bus runs. Long trips or trips with pick-up locations in remote areas are best suited for taxi as they would otherwise force a bus to "deadhead" to the next destination.

Lessons learned: It is important to know the transportation demand of any given area to plan for cost and capacity. When the program began this information wasn't completely available to us because demand response transportation was entirely new to some of the areas in Kane County.

Regional Transportation Authority (1888)

DuPage County (583)

Ride DuPage: Transportation to Work (1007)

Location: DuPage County (IL)

Type: Trip-Based Services/Demand response

Goal: Improved access/connections

Service description: The Ride DuPage Transportation to Work program provides demand responsive transportation for persons with developmental disabilities traveling to work. The service operates 24/7/365.



Evaluation: Service quality is measured through on-time performance (approximately 94%) and turn-downs (zero). Service efficiency is measured through fare box recovery (24%). Service effectiveness is measured through the number of trips and the number of unique individuals served (208).
Targeted Jobs: Because this is demand responsive service with no service hour or geographic boundary restrictions, it theoretically provides access to every one of the hundreds of thousands of jobs in DuPage County. However, a more realistic indicator is the number of actual jobs that were reached which is expressed by the number of different individuals served, 208.

Accomplishments: The most significant accomplishment of all of the components of Ride DuPage including the Transportation to Work program is the elimination of geographic and service hour barriers. This allows the Ride DuPage user to travel wherever they need to go, whenever they need to get there. The significance for the Transportation to Work program is that it supports workers who work non-typical hours such as evenings and weekends.

Lessons learned: Commit a significant amount of time to identifying a stable and dedicated funding source rather than searching for short term grants.

Rock Island County Metropolitan Mass Transit District (1180)

Rock Island County MMTD (938)

Route 70 (1439)

Location: Rock Island County (IL)

Type: Trip-Based Services/Fixed route

Goal: Expanded geographic coverage

Service description: Route 70 extension to Milan/SW Rock Island/Moline Industrial Park: This extension of service provided transportation opportunities to low-income and unemployed individuals to employment areas not previously reached with previous service and connections to major transfer centers in the Rock Island County MMTD service area. The expanded transit service also provided opportunity for first and second shift employment access.


Increased transit mobility from low-income, minority areas of the Quad Cities enhanced economic status by providing low cost transit between impoverished areas and job opportunities.

Evaluation: Evaluation was conducted through ridership numbers. Route 70 ridership increased from 84,925 in FFY 2008 to 119,806 in FFY 2009 as a result of this service extension.

Accomplishments: Achieving economic, environmental, and personal benefits through this extension of service which increased mobility of low-income, minority area residents to access job opportunities, medical facilities, recreation, shopping, and education through the use of public transit to reduce pollution as a viable alternative to the use of private automobiles. The ridership number increases alone, 34,881 in a year’s time, clearly justify the need for this expanded service.

Lessons learned: Conduct extensive reviews of your existing service areas and the residential and employment areas and work with the employers and employment centers to determine the available opportunities created by extensions or provision of transit services that most benefit your community.

Rockford Mass Transit District (1186)

Rockford Mass Transit District (562)

Cherry Valley/Cherryvale Service (556)

Location: Cherry Valley (IL)

Type: Trip-Based Services/Fixed route

Goal: Expanded geographic coverage

Service description: The JARC service extended RMTD's weekday Route 11 and our weeknight Route 36. Our Sunday Route 40 was also changed to accommodate this area. RMTD also shortened headways on Saturday, Route 11, to 1/2 hour. These JARC funds allow RMTD to transport passengers beyond Wal-Mart, to Cherryvale Mall, through part of Cherry Valley and back to right before Wal-Mart. As this mall had not allowed us on their property in decades, the JARC service to the mall was a major accomplishment and would not have possible without the JARC funds.



Evaluation: The ridership has continued to be evaluated on a monthly basis. The route has continued to average about 1,000 riders a month.

Accomplishments: The greatest accomplishment is to provide long-awaited service to the most requested area - Cherryvale Mall. The mall had not allowed RMTD onto their property for decades and the JARC funds gave that extra "push" to get RMTD vehicles onto their property. This allowed us to show the mall that they would benefit from our passengers - as employees and as shoppers. It has also allowed us to show Cherry Valley that transit can benefit their area.

Lessons learned: Use JARC's extra "push" to get much needed service to mall areas that have previously rejected bus service.
D/R Cherry Valley Service (557)

Location: Cherry Valley (IL)

Type: Trip-Based Services/Demand response

Goal: Expanded geographic coverage

Service description: JARC service extended RMTD's Paratransit service to the Cherry Valley area for the first time. This allows our Paratransit vehicles to access Cherry Valley, Cherryvale Mall, and all the surrounding businesses, including jobs and health care, as well as the Magic Waters water park. Bus access to the mall is significant as the RMTD bus, fixed route and demand response, have not been allowed onto mall property in decades. The service to this area would not have been possible without the JARC funds.



Evaluation: The benchmark that is most significant is the ridership. The ridership started with the numbers that have increased to average over 184 passengers per month. The most amount of demand response passengers in a month was 271. As the numbers started as low as 20 per month, there has been definite growth in ridership.

Accomplishments: The greatest accomplishment is to provide service that was previously denied to our passengers. The mall had not allowed RMTD onto their property for decades and the JARC funds gave that extra "push" to get our vehicles onto their property. This allowed them to see that the transit service is a benefit to their community.

Lessons learned: Use the JARC "push" to get much needed service to mall areas previously blocked to the mass transit districts.

Tri-County MPO/Transition Linkage Partnership (6196)

Greater Peoria Mass Transit District (899)

Bartonville Express (1325)

Location: Peoria region (IL)

Type: Trip-Based Services/Shuttle/feeder services

Goal: Expanded geographic coverage

Service description: Bartonville is a suburb of Peoria, Illinois and began service in December 2008. This service is aimed towards commuters and operates as an express route with limited stops.



Evaluation: This project was evaluated by examining one way trips.

Accomplishments: This service was funded for an additional year. JARC funds were awarded last year for marketing the service and a marketing campaign will start this summer.

Lessons learned: Because there has never been transit service between the two cities, the service has had lower than expected ridership. The marketing campaign slated to start this summer may be beneficial.
Illinois Central College Express (1239)

Location: East Peoria (IL)

Type: Trip-Based Services/Fixed route

Goal: Extended hours/ days of service

Service description: The project is addition of Saturday service between the cities of Peoria and East Peoria, Illinois. The two major destinations that this route serves are Illinois Central College and Par-A-Dice Casino. Illinois Central College is a junior college with over 11,000 students attending the East Peoria campus. Par-A-Dice Casino employs many low- to moderate-income persons during non-traditional work hours. This service was a continuation of service that was funded in FFY 2007 and 2008.



Evaluation: This service is evaluated primarily on the number of Saturday passenger trips.

Accomplishments: This service was successful in its first year and was funded for an additional year in FFY 2009.

Lessons learned: It is important to provide transportation to persons who do not work traditional work hours.
Peoria - Pekin Connector (1323)

Location: Peoria region (IL)

Type: Trip-Based Services/Fixed route

Goal: Extended hours/ days of service

Service description: Pekin is a suburb of about 33,000 in the Peoria, Illinois metro area. Pekin is not a member of the Greater Peoria Mass Transit District (CityLink), though CityLink has provided transit service in Pekin for several years on a contractual basis. This service increases the number of round trips between Peoria and Pekin to twelve a day.



Evaluation: This project was evaluated using ridership statistics. While ridership in FFY 2009 was down 35% from FFY 2008 due to economic factors and lower fuel prices; ridership is still 15% higher than the first year of service, FFY 2007.

Accomplishments: This service provides transportation to low- and moderate-income workers who are not employed during traditional work hours. This service also allows older adults to travel between the two cites during more times.

Lessons learned: The service is very popular; it would be good if the service could continue once the JARC funding is no longer available.

Yüklə 280,98 Kb.

Dostları ilə paylaş:
1   2   3   4   5   6   7   8   9   10   11




Verilənlər bazası müəlliflik hüququ ilə müdafiə olunur ©genderi.org 2024
rəhbərliyinə müraciət

    Ana səhifə