Simon and schuster


Part One: Fundamental Techniques In Handling People



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Part One: Fundamental Techniques In Handling People 
1: If you want to gather honey, don't kick over the beehive.……………………………... 11 
2: The big secret of dealing with people………………………….………………………. 18 
3: He who can do this has the whole world with him. He who cannot walks a lonely way 24 
Part Two: Six Ways To Make People Like You 
4: Do this and you'll be welcome anywhere………………….…………………………... 34 
5: A simple way to make a good impression……………………………………………... 40 
6: If you don't do this, you are headed for trouble…………………………………….….. 44 
7: An easy way to become a good conversationalist……………………………………… 48 
8: How to interest people…………………………………………………………………. 53 
9: How to make people like you instantly.…………………………………………….….. 56 
Part Three: How To Win People To Your Way Of Thinking 
10: You can’t win an argument…………………………………………………………… 63 
11: A sure way of making enemies—and how to avoid it………………………………... 67 
12: If you're wrong, admit it……………………………….……………………………… 72 
13: A drop of honey……………………………………………………..………………... 76 
14: The secret of Socrates……………………………………………………….………... 80 
15: The safety valve in handling complaints…………………….……………………….. 83 
16: How To Get Cooperation……………………………………………………………... 86 
17: A formula that will work wonders for you.………………………….……………….. 89 
18: What everybody wants………………………………………………………………... 92 



19: An appeal that everybody likes……………………………………………………….. 96 
20: The movies do it. TV does it. Why don't you do it?………………………….………. 99 
21: When nothing else works, try this……………………………………………….……. 
102 
Part 4: Be A Leader: How To Change People Without Giving Offence Or Arousing 
Resentment 
 
22: If you must find fault, this is the way to begin……………………………………….. 106 
23: How to criticize—and not be hated for it…………………………….……………….. 109 
24: A talk about your own mistakes first…………………………………………………. 111 
25: No one likes to take orders. …………………………………………………………... 114 
26: Let the other person save face………………………………………………………… 116 
27: How to spur people on to success……………………………….……………………. 118 
28: Give a dog a good name………………………………………………………………. 121 
29: Make the fault seem easy to correct.………………………………………………….. 123 
30: Making people glad to do what you want…………………………………………….. 125 
A Shortcut To Distinction………………………………………………………….……... 128 




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