3.2 Administrating the Survey
The survey was sent to 60 marketing, PR and communication professionals at PACs on March, 2, 2009.
It was sent again to increase the rate of responses one week later. Before the deadline 16 respondents fully
completed the survey and in addition 6 respondents who started but had not fully completed the survey.
Those managers who responded were social media marketing professionals and possessed an expertise to
provide an objective response.
The small sample response to the survey means that one response can significantly impact the overall
results of the survey, because one company represents 6.67% of the results.
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