Effectiveness of social media tools to promote services
Table 1: A sample distribution among social media tools
The social
media tool
Facebook Twitter Blog YouTube MySpace Flickr Social
Bookmarking
LinkedIn
Number of
the respondents
20
20
15
13
17
13
9
11
4.2.2
Increasing web traffic using social media tools
Figure 4 demonstrates the assessment of the effectiveness of social media tools to increase Web traffic
by PACs. Table 2 represents a sample distribution among the social media tools. Twitter, Facebook and
blogs were rated by the respondents as the most effective tools with average scores of 4.1, 4.0 and 3.4
accordingly. Other social media tools fall under the category of the ineffective with regard to increasing web
traffic. The average scores ranged from 2.5 to 2.1 according to marketing professionals who took part in the
survey.
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Facebook
Twitter
Blog
YouTube
MySpace
Flickr
Social
Bookmarking
LinkedIn
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